Jorge Luis Perez Rodriguez
Miami,FL
Summary
Accomplished Detailing Manager at Raynaldo Bodyshop, adept in team leadership and automotive detailing, significantly enhanced department efficiency and customer satisfaction. Leveraged technical knowledge and exceptional teamwork skills to mentor staff, streamline operations, and achieve notable quality improvements. Proven track record in optimizing resources and fostering professional development within teams. Results-oriented Detail Manager eager to contribute expertise and [Number] years of experience to new role with room for advancement. Pragmatic and methodical professional well-versed in detailing work, team leadership and customer satisfaction. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning. Customer-focused professional with successful [Number]-year career in [Industry] sector. Dynamic successful applying [Skill] and [Skill] in busy business environment. Proactive and meticulous [Job Title] with over [Number] years of experience in [Type] industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Veteran Detail Manager skilled in washing, waxing, vacuuming and conditioning vehicle surfaces. Excellent communicator, decision-maker and problem-solver bringing [Number] years of progressive experience in the field. Dedicated Detail Manager bringing [Number] years of experience working in [Type] establishments. Excel in fast-paced, high-volume environments. Strong team leader and trainer ready for new professional challenges. Innovative and goal-oriented Management professional committed to [Area of expertise]. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through [Action]. Proficient [Job Title] delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in [Skill]. Adept individual with more than [Number] years working as Manager for $[Number] revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Detailing Manager
Raynaldo Bodyshop
02.2021 - Current
- Improved overall department performance by setting clear goals and monitoring progress regularly.
- Maintained a safe working environment by enforcing safety protocols and conducting regular inspections.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
- Negotiated contracts with vendors for supplies and services, securing favorable terms for the company while maintaining quality standards.
- Boosted team productivity by providing ongoing training and support to detailing staff members.
- Oversaw inventory management, ensuring sufficient supplies were available for each project without overstocking materials.
- Provided constructive feedback to team members, fostering professional growth and development within the department.
- Streamlined workflow processes, resulting in increased efficiency and quicker project turnaround times.
- Collaborated with sales teams to develop tailored detailing solutions for clients'' specific needs.
- Managed budgeting responsibilities for the detailing department, effectively allocating resources according to project priorities.
- Continuously evaluated team performance against industry benchmarks, identifying areas for improvement and implementing necessary changes.
- Achieved high levels of customer satisfaction with attention to detail and excellent communication skills.
- Implemented new software tools that improved accuracy and efficiency within the detailing department.
- Enhanced detailing efficiency by implementing streamlined processes and organizational systems.
- Conducted thorough quality control checks on completed projects, ensuring client satisfaction with final results.
- Reduced resource waste by optimizing material usage during the detailing process.
- Facilitated effective communication between departments for smooth coordination of projects involving multiple teams or stakeholders.
- Coordinated cross-functional teams to ensure seamless project execution from start to finish.
- Developed strong relationships with clients through consistent follow-up and open communication channels.
- Mentored junior staff members in best practices for detailing techniques, contributing to their professional development within the organization.
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
- Inspected finished work to verify employee compliance with detailing standards.
- Coordinated exterior and interior washing of vehicles according to customer wishes.
- Maintained documentation for areas such as orders, activities, schedules and employee performance.
- Trained detail team to deliver best possible service to customers with quality work.
- Oversaw inventory, equipment maintenance and bay cleaning.
- Built reputation for comprehensive detail work covering bodies, interiors and engine compartments.
- Set procedures for protecting vehicle interiors through use of dyes, paints and waxes.
- Managed team of [Number] personnel focused on providing expert detailing services to [Type] customers.
- Tracked income, labor and expenses via [Software] spreadsheets and generated weekly reports.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Launched quality assurance practices for each phase of development
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Managed senior-level personnel working in marketing and sales capacities.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Security Supervisor
Company
03.2020 - 11.2022
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Developed and implemented strategies to prevent and respond to security incidents.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Collaborated with management to develop security policies and procedures.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Promoted a culture of safety awareness within the organization by organizing events and awareness campaigns highlighting best practices for personal protection while onsite.
- Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
- Ensured compliance with all relevant regulations and industry best practices through continuous research and professional development opportunities.
- Led the development of comprehensive written policies outlining company-wide security expectations and guidelines for staff adherence.
- Conducted regular audits of security infrastructure, identifying areas for improvement and recommending necessary upgrades.
- Conducted background checks of employees and visitors to verify clean character records and establish security compliance.
- Implemented proactive strategies like undercover surveillance actions resulting in early detection and prevention of potential security risks.
- Responded swiftly to security incidents and effectively resolved security issues.
- Supervised team of [Number] security personnel during shift.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Kept team compliant with security protocols and appearance standards.
- Investigated and resolved security breaches to protect organization and corporate assets.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Coordinated protective service operations with other emergency response agencies.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
- Implemented comprehensive security plans to provide highest levels of protection for facilities.
- Collaborated with senior management to develop and implement strategies to mitigate security risks.
- Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Cultivated relationships with external security vendors to make additional security resources available if necessary.
- Developed and maintained emergency response plans to promote fast and effective action during crises.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Evaluated security systems and procedures to identify areas for improvement.
- Established and maintained close working relationships with local law enforcement officers.
- Delivered regular security awareness programs to educate personnel on security measures and protocols.
- Coordinated with IT personnel regarding security of digital assets and information systems.
- Determined security budgets and identified opportunities to optimize resource utilization.
Lead Detail Engineer
Dealer.com
01.2015 - 04.2020
- Facilitated cross-departmental collaboration to optimize workflows, streamline communications, increase productivity in project completion.
- Led a team of engineers in the development of detailed designs, ensuring adherence to industry standards and client requirements.
- Championed safety initiatives within the team, consistently maintaining a safe working environment for all involved parties.
- Managed budgets and resource allocation effectively, ensuring projects remained on time and within financial constraints.
- Identified risks early in project lifecycles through diligent analysis, allowing for proactive mitigation measures that minimized negative impacts on progress or budgetary concerns.
- Served as the primary point of contact for clients, ensuring their needs were met and expectations exceeded throughout all stages of the project.
- Enhanced project efficiency by streamlining communication channels and implementing innovative engineering solutions.
- Continuously updated technical knowledge through industry conferences, workshops, and professional development opportunities, remaining current with advancements in engineering practices.
- Established strong relationships with clients through exceptional communication skills, leading to repeat business and positive referrals.
- Coordinated with vendors and suppliers to ensure timely delivery of materials, maintaining project schedules and minimizing downtime.
- Spearheaded efforts to integrate cutting-edge technology into design methodologies, providing a competitive advantage in the market.
- Developed comprehensive documentation packages to support seamless hand-off between teams and facilitate efficient project execution.
- Collaborated with cross-functional teams to identify opportunities for process improvement, ultimately enhancing overall project outcomes.
- Mentored junior engineers in best practices and technical skills, fostering an environment of continuous learning and professional growth.
- Implemented rigorous quality control measures throughout the design process, reducing errors and rework during production stages.
- Resolved complex engineering challenges by employing advanced analytical techniques and creative problem-solving strategies.
- Conducted thorough design reviews to identify potential issues and areas for improvement, increasing project success rates.
- Delivered detailed specifications and drawings to manufacturing teams, enabling efficient production processes and accurate product fabrication.
- Provided expert guidance during critical decision-making processes, contributing to sound engineering choices based on extensive experience and knowledge.
- Optimized design processes for increased accuracy, resulting in reduced production costs and improved product quality.
- Collaborated with other departments to facilitate successful project completion.
- Created detailed reports on engineering activities and findings.
- Trained and mentored junior engineers, providing guidance and direction.
- Documented and developed engineering procedures and processes.
- Assisted in developing cost-effective solutions to engineering problems.
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
- Verified construction documentation to meet client requirements and vision.
- Conducted technical evaluations of engineering designs and test results.
- Led engineering teams to successfully complete projects on time and within budget.
- Analyzed and interpreted customer requirements to develop engineering solutions.
- Developed comprehensive engineering documents for all projects.
- Developed and implemented procedures to verify compliance with engineering standards.
- Monitored and evaluated engineering performance to recommend improvements.
- Designed and implemented quality control processes to facilitate customer satisfaction.
- Implemented new strategies to reduce costs and improve efficiency of engineering team.
- Analyzed and interpreted data to identify trends and recommend improvements.
- Developed high-quality engineering designs and plans to meet industry standards.
- Implemented automated systems to improve accuracy and efficiency of engineering processes.
- Conducted research to identify and evaluate new technologies and concepts.
- Performed complex calculations to analyze and optimize engineering processes.
Education
Bachelor of Arts - MD
Futuoso Rodriguez
Cuba03.1975
Skills
- Health and safety
- Technical knowledge
- Automotive detailing
- Scheduling Coordination
- Environmental Compliance
- Vehicle Restoration
- Training and mentoring
- Team Management
- Shop management
- Inventory Control
- Quality Assurance
- Retail Operations
- Staffing coordination
- Partnership Development
- Special instructions understanding
- Manual Dexterity
- Resources Allocation
- Business Development
- Teamwork and Collaboration
- Customer Service
- Computer Skills
- Team Leadership
- Decision-Making
- Problem Resolution
- Professional and Courteous
- Work Planning and Prioritization
Languages
English
Professional Working
Timeline
Detailing Manager
Raynaldo Bodyshop
02.2021 - Current
Security Supervisor
Company
03.2020 - 11.2022
Lead Detail Engineer
Dealer.com
01.2015 - 04.2020
Bachelor of Arts - MD
Futuoso Rodriguez
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