Jorge Ricardo López Díaz
Summary
Human Resources Business Partner with well-rounded experience in functional and strategic areas of HR, including labor law compliance, employee relations and performance management. Support clients and effectively balances role of consultant and mentor to control employer-related risks and grow client's management skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HR Business Partner
Robert Bosch
04.2018 - Current
- Manage full cycle of recruiting, hiring, and onboarding new employees (DO, indirect, and Salary).
- Identify HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Collaborate with leadership to assess and improve policies across board.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Support Personnel Marketing strategies and participate in activities to position Bosch as employer of choice.
- Investigate and collaborate with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepare position statements for government agencies.
- Utilize compliance tools, corrective actions, and identification of deficiencies to mitigate audit risks.
- Foster positive work environment through comprehensive employee relations program.
- Instruct senior leaders on appropriate employee corrective actions.
- Develop absenteeism, turnover rate, and headcount forecasts, based on big data analysis in order to develop Retention HR projects.
- Led multidisciplinary teams to develop and implement HR systems and processes.
- Coordinate strategies based on Lean Manufacturing principles focused on improving HR processes.
- Coordinate Communications plan to comply with USMCA Chapter 23 requirements.
HR Generalist
Conduent Business Services
02.2015 - 04.2018
- Provided counseling regarding H.R. policies and procedures for U.S managers and employees.
- Managed employees' disputes and complaints regarding U.S. federal and State labor laws, as well as company policies and procedures.
- Assessed U.S. employees on their STD,LTD, HIPAA, and Worker's Comp. claims.
- Mediated between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
HR Assistant
Lear Corporation
10.2013 - 11.2014
- Documented HR records and maintained confidentiality of sensitive personal information.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Managed HR metrics (Headcount, Ratios, Rotation, Absenteeism, Frequency, Severity).
- Worked along with Payroll Department for correct payroll payments.
- Provided counseling and conflict resolution to managers and supervisors.
- Negotiated with Labor Unions.
- Managed hiring process of direct and indirect positions.
- Applied induction and welcoming process.
- Managed personnel services (Cafeteria, transportation, and payroll).
Financial Advisor
HSBC Bank
02.2012 - 10.2013
- Managed personnel and achieve branch sales goals.
- Analyzed financial markets in order to handle financial instruments.
- Assessed customers on covering their financial needs (Investment, capital, and credit instruments).
- Customer prospecting for portfolio expansion.
- Acquired People Management Skills by leading Tellers to fulfill their sales goals.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
Teller
Wells Fargo, NA
12.2010 - 01.2012
- Daily cash balance and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding financial information.
- Educated customer on online and mobile banking applications.
Education
MBA - Finance
ITESM Tecnológico De Monterrey
Ciudad Juárez, Chihuahua04.2019
Bachelor of Arts - Public Relations And Organizational Communication
The University of Texas At El Paso
El Paso12.2010
Skills
- Fully Bilingual (English and Spanish)
- Data Analytics
- Talent Review
- Candidates and Employees evaluation through Predictive Index (PI) Assessment
- Recommending policy improvements and implementation
- Managing Employee Relations
- HR strategy creation and implementation
- Coaching leadership
- Employer branding
- Creation, follow up, implementation of HR projects
- Union negotiations
- HR Global Perspective
Accomplishments
- Supervised team of 5 staff members.
- Led a team of 7 departments in the development of an HR software application to automate Absenteeism follow up resulting in saving working hours of Production Supervisors and HR Partners.
Certification
- Labor Relations Management, Labor Competitiveness Seminar
- Predictive Index Certification, ADVISA
- OMIX Multicultural Team Working, ITESM Tec. de Monterrey
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
HR Business Partner
Robert Bosch
04.2018 - Current
HR Generalist
Conduent Business Services
02.2015 - 04.2018
HR Assistant
Lear Corporation
10.2013 - 11.2014
Financial Advisor
HSBC Bank
02.2012 - 10.2013
Teller
Wells Fargo, NA
12.2010 - 01.2012
MBA - Finance
ITESM Tecnológico De Monterrey
Bachelor of Arts - Public Relations And Organizational Communication
The University of Texas At El Paso
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