Jorgete Nana

- In charge of preparing registration for NJ residents and Out of state customers

- Title flips, wholesale titles.

- Keep track of purchased vehicles as far as what titles we need for customers who are soon to be expired.

- Reconciliation for end of month refunds.

- In charge of 3 stores; QUALITY AUTO CENTER/RT 17 MITSUBISHI/MASERATI OF BERGEN COUNTY

- Identifying Mso, out of state titles, in state titles.

• Preparing DMV paperwork to take to local agency to register customers plates
• Visit auctions to pick up titles that were purchased by the dealership
• Payoffs for trade in vehicles
• Keep dealerships bills up to date
• Title Flips, Reassignments, Prepare commission sheets
• Prepare paperwork for out of state customers
• Visit bank for daily deposits
• Keep track of purchased vehicles through frazier floorplan comp

• Process motor vehicle titles and registrations for both Avenel and Linden store
• Prepare and issue motor vehicle titles, registrations, and license plates for NJ and Out of state customers
• Title flips , reassignments
• Clearing repo titles
• Data Entry of information into TRIVENT SYSTEM

• Title flips, applying for duplicate titles
• Pay offs for trade in titles- Processing bank deposits for the day before
• Excellent public relations and communications skills; dealing with difficult customers
• Process motor vehicle titles and Registrations
• Prepare and issue motor vehicle titles, registrations, and license plates
• Verify lien payoffs with the respective financial institutions
• Process the payments of the verified payoffs
• Perform a variety of office support tasks, including answering the telephone, recording and forwarding messages, filing, answering questions in person and over the telephone about sales taxes, driver's license, reassignments, motor vehicle, and entering data into the computer
• Examine documents submitted by customers for motor vehicle titles and registrations
• Determine authenticity of documents
• Issue appropriate license and registrations
• Data entry of all information from the Vehicle Application into CVR SYSTEM Proofreading all information from (CVR) including: verifying taxes and fees, license plate, lien-holder information, owner information and mileage to the vehicle's registration
• Office skills including computer knowledge and use, typing, filing, calculator, copier, and fax machine use

• Package and prepare to send all contracts to Lien holders for both stores Hyundai/Mazda & Buick/GMC
• Daily tasks of filling away titles in books for new and used inventory for both stores
• Verify all documents are completed and signed
• Scan, photocopy and file deals
• Communicate daily with F&I department regarding open COD or funding not completed
• Prepare appropriate schedules and reports as requested by controller
• Other duties as assigned by controller
• Cut checks for payables for both stores Mazda/ Hyundai & Buick/GMC
• Ability to perform several tasks concurrently with ease and professionalism
• Able operate calculator, computer, and other general office equipment
• Excellent interpersonal skills and customer service skills
• Excellent organizational and time management skills
• Ability to multi-task in a fast-paced work environment and under pressure
• Working knowledge of computers, excel, office
• In charge of storing inventory for new cars for both Hyundai & Mazda
• Dealer track & Reynolds and Reynolds professional

• Answer inbound calls/take messages via multi-line switchboard/screen and transfer calls
• Greet and assist walk-in customers/visitors
• Handle customer requests/troubleshoot problems
• Receipt down payments as far as credit card, checks, or cash
• Provide customers updated information regarding their vehicle
• Keep track of license plates & registration/Call customers letting them know their plates are ready to be picked up
• Keeping in record of receipts in deals
• Receipting trade in titles/keep receipt books up to date/batching out credit card receipt every night
• Mailing titles certified mail to customers/banks, keeping track of mailed out titles
• In charge of keep our Ez-Pass account up to date for sales and service
• Dealertrack DMS and Excel professional

• Determine applicant requirements by studying job description and job qualifications
• Determine which candidate is suitable for the vacant position
• Confer with management to identify recruiting needs