Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Certification
Generic
Jori Turnage

Jori Turnage

Wendell,NC

Summary

Performance-driven executive with over 9 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

Overview

10
10
years of professional experience
1
1

License

2
2

Certificates

Work History

Vice President of Support & Training

Real Estate Firm
01.2021 - Current
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Identified opportunities to improve business process flows and productivity.
  • Established performance goals for support team and outlined processes for achievement.
  • Identified and resolved issues between employees, promoting better collaboration.
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Communicated business performance, forecasts and strategies to investors and shareholders.

.

Compliance Officer

Real Estate Firm
06.2020 - 01.2021
  • Identified, investigated and documented compliance violations and recommended corrective measures.
  • Responded to employee inquiries regarding compliance regulations and procedures.
  • Developed and maintained compliance database, tracking all compliance activities and documents.
  • Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Established performance goals for support team and outlined processes for achievement.
  • Identified and resolved issues.
  • Established performance goals for department and provided methods for reaching milestones.
  • Developed and implemented new strategies and policies
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Founded performance- and merit-based evaluation system to assess staff performance.
  • Identified, investigated and documented compliance violations and recommended corrective measures.
  • Responded to inquiries regarding compliance regulations and procedures.
  • Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.
  • Monitored and assessed compliance risks associated with operational processes and procedures.
  • Investigated and documented all violations of compliance regulations to determine necessary improvements.
  • Collaborated with stakeholders, auditors and legal counsel to confirm compliance with applicable laws and regulations.
  • Conducted compliance audits and reviews to identify areas of improvement.
  • Assisted with development of compliance objectives and strategies.
  • Confirmed data and licensing information
  • Identified areas of need for improvement and provided logical solutions and systems

Owner, Transaction Coordinator

The Transaction House
07.2018 - 01.2020
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Partnered with local firms to provide training and support
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Worked closely with clients to facilitate a smooth real estate transaction

Executive Assistant

Real Estate Firm
03.2016 - 07.2018
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Facilitated training and onboarding for incoming office staff.
  • Used advanced software to prepare documents, reports, and presentations.

Market Center Coordinator

Keller Williams
01.2014 - 12.2015
  • Entered data, generated reports, and produced tracking documents.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Gathered and organized materials to support operations.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Prepared agendas and took notes at meetings to archive proceedings.

Education

Notary Signing Agent
National Notary Association
06.2023 - 06.2023

Notary Public Certification -

Wake Technical Community College
Raleigh, NC
03.2023 - 03.2023

Real Estate License -

J.Y. Monk
Raleigh, NC
08.2016 - 09.2016

High School Diploma -

Iowa City High School
Iowa City, IA
05.2004

Skills

  • Data Analysis
  • Process Improvement
  • Risk Management
  • Operations Management
  • Business Development
  • Human Resources
  • Staff Development
  • Performance Metrics Analysis
  • Training and Mentoring
  • CRM Software
  • Policy and Procedure Development
  • Staff Recruiting and Retainment
  • Performance Monitoring
  • Team Leadership
  • Critical Thinking
  • Decision-Making
  • Strategic Planning
  • Product Demonstrations
  • Company Guidelines
  • Documentation and Reporting
  • Staff Training

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Notary Signing Agent
06.2023 - 06.2023

Notary Public Certification -

Wake Technical Community College
03.2023 - 03.2023

Vice President of Support & Training

Real Estate Firm
01.2021 - Current

Compliance Officer

Real Estate Firm
06.2020 - 01.2021

Owner, Transaction Coordinator

The Transaction House
07.2018 - 01.2020

Real Estate License -

J.Y. Monk
08.2016 - 09.2016

Executive Assistant

Real Estate Firm
03.2016 - 07.2018

Market Center Coordinator

Keller Williams
01.2014 - 12.2015

High School Diploma -

Iowa City High School

Certification

  • Real Estate License
  • CNP - Certified Notary Public
  • NSA - Notary Signing Agent
Jori Turnage