Jorianna Pistritto
Rochester,NY
Summary
Growth minded with a proven track record in sales development and customer relations. Proven ability to adapt to new challenges and contribute effectively to team efforts. By offering strong interpersonal and organizational skills, I thrive in a dynamic environment that prompts continuous learning.
Overview
5
5
years of professional experience
Work History
Strategic Customer Success Manager
Leap, LLC
08.2024 - 03.2025
- Established strong relationships with customers early to build trust, resulting in high customer retention.
- Heavily involved in post-onboarding and rollout period to foster success in adoption and software usage.
- Conducted regular account reviews to assess progress and strategize future growth opportunities for clients.
- Coordinated with internal teams to provide proper support and address client needs effectively.
- Identified customer personas to tailor strategic engagement efforts.
- Identified upsell/cross-sell opportunities through regular check-in sessions and customer feedback, sessions, contributing to increased revenue generation.
Principal Marketing Development Representative
GRIN Technologies Inc.
07.2023 - 04.2024
- Stayed informed of industry trends and best practices by participating in professional development opportunities.
- Quota Attainment - 131% to plan at end of FY (Aug - Dec. “23) | 124% to plan (Jan - Mar “24).
- Promoted to Principal MDR within 5 months (Highest level) with early conversations of becoming an Account Executive.
- Generated + Qualified ICP opportunities resulting in $94k (“23).
- Problem-centric discovery to qualify ICP and quantify opportunity size pre-demo.
- Generated $1.9M in “24 from major brands like Alo, F45, and L'Oréal
- Identified prospect's needs and communicating how the software elevates existing programs.
- Ability to make formal and informal presentations to both staff and clients.
Sales Development Representative
Paychex Inc
11.2021 - 07.2023
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Persistent follow up process: score prospects engagement, size of potential gap, research findings, etc. to set up emails, calls to accelerate contact/meetings confirmed,
- Won new business by articulating full value of company's capabilities to prospects.
- Achieved and exceeded monthly and annual sales targets.
- Optimized email campaigns using A/B testing techniques to improve open rates, click-through rates, and lead conversions.
- Work in tandem with multiple sales executives and share prospect concerns prior to discovery calls
- Build rapport with decision makers including CEOs, HR Professionals, CFOs, and Controllers.
- Self- starter who creates initiatives to drive more awareness and identify other target personas that have potential strong PMF.
Sales Development Representative
EHealth Technologies
07.2021 - 10.2021
- ICP: Directors in Oncology, Transplant and other specialty departments across hospitals nationwide
- Strong ability to build rapport with prospects and partners; innate relationship building skills
- Consistent attainment of hitting KPIs
- Shared key value points about eHealth with prospects with objective to set up a meeting with Account Executives
- CRM hygiene with high accountability and visibility into my lead and appointment pipeline
Marketing Intern
Nazareth University
06.2020 - 08.2020
- Aligned with the external leaders of the Special Olympics weekly to share progress and brainstorm content ideas.
- Interviewed Special Olympics athletes to derive content and promotions of the program.
- Analytical ability to track interaction data and compile spreadsheet representations.
- Built a social media presence and upheld awareness of campaign progression across multiple channels.
- Assisted in creating written, video, and image content for marketing channels.
- Assisted in the planning and execution of successful product launch events.
Education
Bachelor of Science - Business Administration And Management
Nazareth University
Rochester, NY05-2021
No Degree - Business Administration
Roberts Wesleyan College
Rochester, NYSkills
- Lead Generation/Networking
- Pipeline Management
- SaaS
- Customer Advocacy
- Business Acumen
- Customer Retention Relationship Management
- CRM software
- Cross-functional Coordination
Timeline
Strategic Customer Success Manager
Leap, LLC
08.2024 - 03.2025
Principal Marketing Development Representative
GRIN Technologies Inc.
07.2023 - 04.2024
Sales Development Representative
Paychex Inc
11.2021 - 07.2023
Sales Development Representative
EHealth Technologies
07.2021 - 10.2021
Marketing Intern
Nazareth University
06.2020 - 08.2020
Bachelor of Science - Business Administration And Management
Nazareth University
No Degree - Business Administration
Roberts Wesleyan College
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