Jorja Westmark
Summary
Energetic Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service, contributing to positive outcomes in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Cracker Barrell Old Country Store
08.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Babysitter
Self Employed Services
12.2021 - 07.2024
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated positively with children and guardians.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Education
Associate of Arts - Business Administration And Management
Yadkin Early College High School
Yadkinville, NC05-2027
Skills
- Reservations Coordination
- Menu Memorization
- Dining room management
- Group reservations management
- Customer Service
- Active listener
- Team Player
- Adaptive and creative
- Meal and snack preparation
- Conflict Resolution
Timeline
Restaurant Hostess
Cracker Barrell Old Country Store
08.2024 - Current
Babysitter
Self Employed Services
12.2021 - 07.2024
Associate of Arts - Business Administration And Management
Yadkin Early College High School