Jorllenys Salazar
Lake Worth,FL
Summary
Dynamic professional with a proven track record at Metro by T-Mobile, excelling in customer service and employee training. Skilled in problem-solving and data collection, I have successfully implemented strategies that enhanced sales performance and fostered team collaboration. Known for a friendly, positive attitude, I thrive in fast-paced environments.
Overview
12
12
years of professional experience
Work History
RBT
Certification Training Solutions
Florida
01.2025 - 02.2025
- Implemented interventions outlined in behavior plans with precision and accuracy.
- Contacted patients' relatives to coordinate family visits and conferences.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Maintained accurate and detailed records of patient care, condition, progress, and concerns.
- Adapted treatment plans according to the changing needs of each individual client.
- Observed clients throughout sessions to identify potential triggers of problem behaviors or areas needing improvement.
Sales Representative
Metro by T-Mobile
Tulsa, US
11.2019 - 11.2024
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Conducted market research to identify selling possibilities and evaluated customer needs actively.
- Collaborated with marketing team to create promotional materials for products and services.
- Recruited, hired and trained new hires to optimize profitability.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Organized client visits, presentations, product demonstrations and trade shows.
- Identified customer needs by asking questions and advising on best solutions.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Researched competitors' products, prices, and sales techniques.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Floating (covering differents stores)
Sales
South Pointe Honda
Tulsa, US
10.2019 - 03.2020
- Completion of every aspect of the sales process—from greeting the customer to the delivery of the vehicle.
- Review, update and manage daily inventory reports.
- Prepare and review monthly plans with sales leaders.
- Creation of a unique experience for your customers by going beyond the transaction.
- Create and execute strategies for increasing market share!
- Monitored performance targets and sales metrics of sales team to monitor productivity.
- Developed sales strategies to meet or exceed monthly sales goals.
- Utilized effective sales strategies to meet monthly sales targets.
- Promoted products through effective sales techniques, resulting in increased sales figures.
- Documented sales transactions and prepared targets for future sales.
Assistant Manager
Servicejasu LLC
Lake Worth, US
01.2017 - 10.2019
- Proposed or approved modifications to project plans.
- Delegated work to staff, setting priorities and goals.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Monitored employee attendance records, timekeeping, and payroll information.
- Collaborated with management on developing strategic plans for achieving business goals.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Utilized various software and tools to streamline processes and optimize performance.
Realtor Associate
Keller Williams Realty
West Palm Beach, US
01.2017 - 01.2018
- Customer Service.
- Prepared newly purchased homes for clients prior to arrival.
- Advised clients on market conditions, pricing and legal requirements for property transactions.
- Liaised between sellers and buyers for profitable and efficient sales.
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
- Drafted contracts, purchase agreements, closing statements and leases.
- Presented properties to potential buyers and addressed questions.
- Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
- Promoted active listings through social media marketing, open houses and newsletters.
Administrative Secretary
M&L connection directv and dish service
Lake Worth, US
01.2016 - 05.2016
- Calling customers
- Working in the websites word, excel, publisher, quickbooks
VPK Teacher's Assistant
Salandy's corporation
Venezuela
01.2013 - 01.2015
- Assisted in developing individualized education plans for each student's needs.
- Provided guidance to students during classroom activities and field trips.
- Helped maintain a safe, clean, and organized classroom environment.
- Organized and labeled student materials when setting up classrooms.
- Supervised students while they completed assignments and projects.
- Participated in professional development training courses related to teaching methods.
- Assisted with parent-teacher conferences as needed.
Education
Bachelor's -
Universidad catolica andres bello
Caracas, VESkills
- Customer service
- Employee training
- Team motivation
- Communication skills
- Administration and reporting
- Problem solving
- Computer skills
- Behavior intervention
- Data collection
- Team collaboration
- Problem identification
- Project management
- Self motivation
- Conflict resolution
- Verbal communication
- Friendly, positive attitude
- Networking
- Microsoft Word
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
RBT
Certification Training Solutions
01.2025 - 02.2025
Sales Representative
Metro by T-Mobile
11.2019 - 11.2024
Sales
South Pointe Honda
10.2019 - 03.2020
Assistant Manager
Servicejasu LLC
01.2017 - 10.2019
Realtor Associate
Keller Williams Realty
01.2017 - 01.2018
Administrative Secretary
M&L connection directv and dish service
01.2016 - 05.2016
VPK Teacher's Assistant
Salandy's corporation
01.2013 - 01.2015
Bachelor's -
Universidad catolica andres bello
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