Jorman Perez
Worcester,MA
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Manager
The Salvation Army
03.2022 - 09.2025
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Completed bi-weekly payroll for 14 employees.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Developed and implemented strategic fundraising initiatives to increase community engagement.
- Oversaw budget allocation and financial reporting, ensuring compliance with grant requirements.
- Collaborated with external organizations on joint initiatives, maximizing impact through shared resources and expertise.
- Led team to streamline donation processes, significantly enhancing operational efficiency.
- Managed accounts payable and receivable processes to ensure timely payments and accurate record-keeping.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
Operational Manager
State Of Massachusetts
10.2019 - 02.2022
- Managed mailroom operations, ensuring timely processing and distribution of incoming and outgoing correspondence.
- Trained and mentored staff on mail handling procedures, enhancing team performance and compliance with safety protocols.
- Managed budget for the mailroom, ensuring cost-effective purchasing of supplies and equipment.
- Maintained a clean, organized, and safe work environment for all staff members within the mailroom facility.
- Organized and updated databases, records and other information resources.
- Created reports, presentations and other materials for executive staff.
- Completed bi-weekly payroll for 8 employees.
Education
Associate of Arts - Business Administration And Management
Daytona State College
Daytona Beach, FL05-2014
Skills
- Office management
- Customer service
- Payroll processing
- Bookkeeping
- Staff management
- Employee supervision
- Operations management
- Multitasking and organization
- Microsoft office 365
- Marketing
- Performance evaluations
- Budget management
Certification
- ServSafe Certification: Expires 04/03/2028
- CPR, AED, First Aid: Expires 03/2026
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Manager
The Salvation Army
03.2022 - 09.2025
Operational Manager
State Of Massachusetts
10.2019 - 02.2022
Associate of Arts - Business Administration And Management
Daytona State College
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