Jorryn Fisher
Wesley Chapel,FL
Summary
Motivated professional with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination, and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment. Positive and upbeat, successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills. Hardworking and punctual, always safe and aware of surroundings, works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
6
6
years of professional experience
Work History
Front Desk Associate
Just Move Athletic Club
Lakeland, FL
02.2023 - 07.2024
- Reported required maintenance or repairs to management and maintained supply inventory.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Answered incoming calls from prospective or current members regarding membership fees or upcoming promotions.
Delivery Driver
Instacart
Lakeland, FL
01.2022 - 02.2023
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Contacted customers prior to delivery to coordinate delivery times.
- Transported and safely delivered items to prevent damage or loss.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Inspected vehicle and maintained gas, oil and water levels.
- Checked tires for proper inflation before leaving on each route.
- Verified accuracy of items loaded onto truck against shipping documents.
Warehouse Picker
Publix
Lakeland, FL
01.2020 - 12.2021
- Conducted routine maintenance checks on equipment used in the warehouse facility.
- Ensured that all safety procedures were followed while operating machinery.
- Picked items for customer orders according to order slips or verbal instructions.
- Verified accuracy of picked items against pick list or customer order.
- Reported damaged products or safety hazards to immediate supervisor.
- Pulled merchandise to fulfill orders to specification.
- Trained new employees regarding warehouse procedures and standards.
Cashier
Nick & Moes
Lakeland, FL
11.2018 - 12.2021
- Resolved customer complaints professionally in accordance with company policy.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Counted and balanced cashier drawers.
- Processed customer payments quickly and returned exact change and receipts.
- Welcomed customers, offering assistance to help find store items.
- Learned roles of other departments to provide coverage and keep store operational.
Education
Lake Gibson Senior High School
Lakeland, FL04-2020
Skills
- Problem-solving skills
- Effective Planning
- Cash Handling
- Drawer balancing
- Time Management
- Guest Relations
- Merchandise Selection
- Product identification
- Stock replenishment
- Maintaining equipment
- Product Labeling
- Picking and processing
- Customer Service
- Money Handling
- Conflict Resolution
- Inventory Control
- Goods Transpiration
- GPS Navigation
- Mileage Tracking
- Dispatch Communication
- Order Verification
- Package scanning
- Vehicle Maintenance
- Time management skills
- Problem-Solving
- Valid Driver's License
- Loading and unloading
- Clean Driving Record
- Heavy Lifting
- Positive Attitude
Timeline
Front Desk Associate
Just Move Athletic Club
02.2023 - 07.2024
Delivery Driver
Instacart
01.2022 - 02.2023
Warehouse Picker
Publix
01.2020 - 12.2021
Cashier
Nick & Moes
11.2018 - 12.2021
Lake Gibson Senior High School
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