José Berrios

Mclean,VA

Summary

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

years of professional experience

Work History

Server

Pf Chang’s

Mclean, Virginia

12.2024 - Current

Provided exceptional customer service by promptly addressing guest inquiries and ensuring a positive dining experience.
Utilized point-of-sale systems to process transactions accurately and efficiently, minimizing wait times for guests.
Collaborated with kitchen staff to ensure timely and accurate food delivery.
Developed strong relationships with regular customers, fostering loyalty and repeat business.
Provided exceptional customer service by accurately processing to-go orders and addressing customer inquiries.
Collaborated with kitchen staff to ensure timely preparation and delivery of to-go meals.

Cashier

Walgreens

Mclean, Virginia

07.2024 - 10.2024

Counted registers for opening shift and closing shift.
Processed transactions accurately and efficiently, handling cash, credit, and debit payments.
Maintained a clean and organized checkout area to enhance the customer experience.
Utilized point of sale (POS) systems to manage sales and inventory effectively.

Day cleaner

COA Virginia

Henrico, Virginia

06.2020 - 05.2024

Maintained cleanliness and hygiene standards across various facilities, ensuring a safe environment for all occupants.
Ensured compliance with health and safety regulations, contributing to a safe working environment.
Responded to feedback and made adjustments to cleaning procedures to better meet client expectations.
Maintained clear and open communication with supervisors regarding scheduling and workload challenges.

Education

High School Diploma -

Meadowbrook high school

North Chesterfield, United States

01-2019

Skills

Inventory Management: Expert
Customer Satisfaction: Expert
Efficiency Improvement: Expert
Adaptability: Expert
Multitasking: Expert
Attention to Detail: Expert

Team Collaboration: Expert
Cleanliness Standards: Expert
Cash Handling: Expert
Time Management: Expert
Transaction Processing: Expert
Customer Service: Expert

Languages

English: Native

Spanish: Native

Timeline