Summary
Overview
Work History
Education
Skills
Languages
Timeline
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José Chavarria

José Chavarria

Rockford,IL

Summary

Versatile and dynamic, I excel in customer service and teamwork. I've demonstrated several upselling techniques, alongside a knack for streamlining processes and efficiency. Skilled in cash handling and problem-solving, I've consistently contributed to team success.

Overview

2
2
years of professional experience

Work History

Sandwich Artist / Key Holder

SUBWAY®Restaurants
01.2024 - 01.2025
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
  • Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
  • Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
  • Streamlined sandwich-making process to reduce wait times for customers.

Laborer

Pepé's Handyman Service
08.2022 - 01.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Used variety of hand and power tools to complete tasks.
  • Enhanced project timelines by collaborating effectively with team members on various tasks.

Education

Pursuit - General

Jefferson High School
Rockford, IL

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Cash handling proficiency
  • Multitasking and prioritizing
  • Dependable and honest
  • Professionalism and courtesy

Languages

Spanish
Native or Bilingual

Timeline

Sandwich Artist / Key Holder

SUBWAY®Restaurants
01.2024 - 01.2025

Laborer

Pepé's Handyman Service
08.2022 - 01.2024

Pursuit - General

Jefferson High School
José Chavarria