José Godina
Desert Hot Springs,CA
Summary
Paint sales professional with over a decade in experience, in a very competitive local market. Knowledgeable in industry standards, procedures, coatings, and market. Lead sales at Tru-tone Palm Springs for eight years before being transferred to manage Tru-tone La Quinta for four years. Only employee at La Quinta location, responsible for all day to day operations including: Customer service, paint matching, filling orders in a timely manner, establishing relationships with new clientele, maintaining store stock, and handling all customer inquiries. Also experienced in hands on painting and other construction procedures and standards from working part time with a successful local contracting company.
Overview
12
12
years of professional experience
Work History
Construction Worker
Henriquez Construction
La Quinta, CA
02.2022 - Current
- Improved workflow processes through proactive problem-solving and process evaluation.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Used variety of hand and power tools to complete tasks.
- Cleaned and maintained tools, equipment and worksites.
- Installed drywall, siding and other structural components.
- Provided labor support to carpenters, masons and other skilled trades.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Store Manager
Tru-tone Paint
La Quinta, CA
01.2022 - 01.2026
- Oversaw daily store operations, ensuring optimal inventory management and customer satisfaction.
- Established strong relationships with vendors to negotiate favorable terms and maintain supply chain efficiency.
- Monitored compliance with safety regulations, fostering a secure shopping environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Completed point of sale opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Managed all day to day operations of store as sole employee in a very competitive market/location.
Lead Sales Associate
Tru-Tone Paint
Palm Springs, CA
07.2014 - 12.2021
- Led team in achieving sales targets through effective customer engagement and product knowledge.
- Trained and mentored new associates on sales techniques and inventory management systems.
- Analyzed customer feedback to enhance service delivery and resolve product-related issues.
- Maintained high standards of store presentation, ensuring compliance with company branding guidelines.
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Delivered excellent customer service for repeat business and referrals.
- Excellent color matching skills in multiple mediums including: paint, epoxy, wood stain, etc.
- Maintained all equipment and handled minor repairs
Education
Associate of Arts - Social Sciences Education
College of The Desert
Palm Desert, CA05-2027
Skills
- Excellent customer service skills
- Construction
- Attention to detail
- Excellent at color matching
- Knowledgeable in most architectural coating mediums
- Stain matching knowledge
- Power tool operation
- Drywall hanging
- Equipment maintenance
- Masonry work
- Spray finishing
- Punctual and dependable
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Construction Worker
Henriquez Construction
02.2022 - Current
Store Manager
Tru-tone Paint
01.2022 - 01.2026
Lead Sales Associate
Tru-Tone Paint
07.2014 - 12.2021
Associate of Arts - Social Sciences Education
College of The Desert