José Javier Perez Rodriguez
Arlington
Summary
General Manager with extensive experience in fine dining and upscale restaurant operations, collaborating with Michelin-starred chefs to enhance culinary offerings. Demonstrated ability to boost guest satisfaction and revenue through operational excellence and strategic initiatives. Skilled in promoting cost efficiency and improving food and service quality in both restaurant and hotel banquet settings. Proven leader in developing high-performing teams through effective training and motivation, contributing to the success of award-winning establishments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Manager, The Bazaar DC
JOSE ANDRES GROUP
Washington
11.2024 - Current
- Company Overview: The Bazaar by José Andrés is an extraordinary culinary experience. A carefully curated theater of shared plates, The Bazaar consistently wows its guests with ingeniously innovative cuisine, thoughtfully created cocktails, theatrical presentations and attentive yes unfussy service.
- The Bazaar by José Andrés is an extraordinary culinary experience. A carefully curated theater of shared plates, The Bazaar consistently wows its guests with ingeniously innovative cuisine, thoughtfully created cocktails, theatrical presentations and attentive yes unfussy service.
- 260 seats, one private dining room, 150 employees, $15M budget
General Manager -Multi Unit Jaleo DC and Disney Springs Orlando
JOSE ANDRES GROUP
Washington
08.2020 - 11.2024
- Maintain and manage the spirit and flavors of Spain in a vibrant and upscale traditional tapas restaurant with a cutting-edge flair.
- Oversee all aspects of daily operations, ensuring exceptional customer service and a memorable dining experience.
- Leads a skilled team in delivering delectable Spanish-inspired dishes and fostering a warm and inviting ambiance for patrons.
- Upholds high standards and fosters a positive work environment that contributes to Jaleo's reputation as a go-to dining destination.
- Achieved one of the highest service scores among the company and other honors include: Best Washingtonian 2023 (100 best restaurants), Wine Spectator Award of Excellence 2023, RAMMYS Finalist for Manager of the year 2023.
Assistant General Manager, Fiola Mare
FABIO TRABOCCHI RESTAURANTS
Washington
02.2019 - 08.2020
- Expertly oversaw all aspects of daily operations in concert with the General Manager, including decision-making, team support, guest interactions, scheduling, and overall planning.
- Implemented the daily plan including maintaining standards, product quality, and guest interactions.
- Generated weekly financial reports, forecasts, and budgets, handling profit and loss (P&L), and providing adjustments to sustain a healthy business model with a $16MM budget.
- Guided the restaurant through the 2nd phase of reopening post COVID-19, following the new CDC Safety-guidelines.
Assistant General Manager "DelMar"
Fabio Trabocchi Restaurants
Washington DC
06.2018 - 02.2019
- Oversaw daily operations across multiple fine dining establishments, ensuring exceptional service quality.
- Managed recruitment, training, and performance evaluations to enhance staff effectiveness.
- Developed and enforced operational policies and procedures to improve efficiency.
- Successfully recommended restaurant for recognition as Washingtonian Best Restaurant in DC in 2018.
- Secured features in Esquire's New 20 Best Restaurants list and ranked number one in Tom Sietsema's Fall Dining Guide.
- Conducted community outreach initiatives to maintain relationships with hotels and concierges, boosting revenue.
- Achieved Wine Spectator Best Award of Excellence in 2019 for outstanding wine program.
General Manager
TABERNA DEL ALABARDERO
Washington
10.2014 - 06.2018
- Governed a fine dining establishment known for an elegant and royal atmosphere with 270 seats and 3 private dining areas, an engaging menu and world-renowned wines.
- Delegated responsibilities to 60 employees, implemented a specialized sales training program aimed at upselling for the front of house (FOH) staff, and streamlined expenses to support a $60MM budget.
- Contributed to development of new lines of business including Catering and To Go and creation of menus and cocktail lists that generated repeat business.
- Assumed a central role in reducing food costs by 2% by collaborating with the Culinary Team on solutions.
- Executed growth initiatives including layout redesign that spurred patio dining sales and higher Customer satisfaction ratings in all major restaurant rating sites.
Assistant F&B Manager| Seasons Restaurant Manager
FOUR SEASONS HOTEL & RESORTS
01.2012 - 08.2014
- Led prestigious events at DC's best-rated Seasons Brunch/Breakfast Restaurant Department aligning team performance with Forbes 5-star service standards.
- Oversaw and implemented service staff and leadership team schedules ensuring proper record-keeping and reconciliation of contracted labor guidelines.
- Gave valuable feedback in various meetings, such as banquet event order (BEO), F&B, labor, pre-conference, and hotel-related meetings, while also coordinating and facilitating monthly department meetings.
- Dramatically increased the hotel's revenue while optimizing labor costs.
- Received multiple commendations for providing quality service and presentation.
Assistant Manager | Operations F&B Trainee, The Midnight Rose Restaurant and The Penthouse
ME, MADRID REINA VICTORIA
Madrid
07.2011 - 01.2012
- Company Overview: By Melia Hotels International
- By Melia Hotels International
Front Desk Supervisor
SOFITEL
Washington
01.2009 - 02.2010
- Supervised front desk operations, facilitating seamless guest check-in and check-out processes.
- Resolved guest inquiries and issues promptly to maintain high satisfaction levels.
- Trained and mentored front desk staff on customer service protocols and standards.
- Coordinated staff shift scheduling to ensure optimal coverage at the front desk.
Education
Certificate - WSET Level 3 Award in Wines
Capital Wine School
Washington, DC04-2021
Bachelor’s Degree - Hospitality and Hotel Management
Les Roches Marbella Swiss International School of Hotel Management
Marbella, SpainAssociate’s Degree - Hotel Management / Hospitality Management
Northern Virginia Community College
Annandale, VASkills
- Presentation software
- Spreadsheet management
- Email communication
- Word processing
- Property management systems
- Restaurant management software
- Inventory management systems
- Budget forecasting and financial management
- Financial management
- Budget forecasting
- Staff training
Certification
- Certificate Food & Beverage Management, Cornell University, 01/01/20
- Certified Food Handler, ServeSafe
- Wine and Spirits Education Trust II, Capital Wine School
Languages
- Spanish, Fluent
- Italian, Fluent
Career Experience
- JOSE ANDRES GROUP, Washington, DC, General Manager, The Bazaar DC, 11/01/24, Present, Oversee operations of The Bazaar by José Andrés, a culinary experience with 260 seats and a $15M budget.
- JOSE ANDRES GROUP, Washington, DC, General Manager - Multi Unit Jaleo DC and Disney Springs Orlando, 08/01/20, 11/01/24, Maintain and manage the spirit and flavors of Spain in a vibrant and upscale traditional tapas restaurant.
- FABIO TRABOCCHI RESTAURANTS, Washington, DC, Assistant General Manager, Fiola Mare, 02/01/19, 08/01/20, Oversaw daily operations and implemented the daily plan including maintaining standards and product quality.
- TABERNA DEL ALABARDERO, Washington, DC, General Manager, 10/01/14, 06/01/18, Governed a fine dining establishment with 270 seats and a $60MM budget.
- FOUR SEASONS HOTEL & RESORTS, Washington, DC, Assistant F&B Manager | Seasons Restaurant Manager, 01/01/12, 08/01/14, Led prestigious events at DC's best-rated Seasons Brunch/Breakfast Restaurant Department.
Qualifications Summary
- Winner of the Michelin Guide-Distinction and Wine Spectator Best Award of Excellent, 2019, 2020
- Directed Basque Life 'Smithsonian FolkLife Festival', 2016, which reached $400K in 10 days with over 1M visitors throughout the entire festival.
- Achieved $11.2M in sales for 2022 Jaleo DC over budget by $600K.
- Nominated RAWM Best Manager of the year, 2023
Timeline
General Manager, The Bazaar DC
JOSE ANDRES GROUP
11.2024 - Current
General Manager -Multi Unit Jaleo DC and Disney Springs Orlando
JOSE ANDRES GROUP
08.2020 - 11.2024
Assistant General Manager, Fiola Mare
FABIO TRABOCCHI RESTAURANTS
02.2019 - 08.2020
Assistant General Manager "DelMar"
Fabio Trabocchi Restaurants
06.2018 - 02.2019
General Manager
TABERNA DEL ALABARDERO
10.2014 - 06.2018
Assistant F&B Manager| Seasons Restaurant Manager
FOUR SEASONS HOTEL & RESORTS
01.2012 - 08.2014
Assistant Manager | Operations F&B Trainee, The Midnight Rose Restaurant and The Penthouse
ME, MADRID REINA VICTORIA
07.2011 - 01.2012
Front Desk Supervisor
SOFITEL
01.2009 - 02.2010
Certificate - WSET Level 3 Award in Wines
Capital Wine School
Bachelor’s Degree - Hospitality and Hotel Management
Les Roches Marbella Swiss International School of Hotel Management
Associate’s Degree - Hotel Management / Hospitality Management
Northern Virginia Community College
Similar Profiles
Christian ShaumChristian Shaum
Wine and Beverage Director at Jose Andres Group LLC / Gibsons Restaurant GroupWine and Beverage Director at Jose Andres Group LLC / Gibsons Restaurant Group
Christian ShaumChristian Shaum
Wine and Beverage Director at Jose Andres Group LLC / Gibsons Restaurant GroupWine and Beverage Director at Jose Andres Group LLC / Gibsons Restaurant Group
Anton NocitoAnton Nocito
Project Manager, Culinary Development at Jose Andres GroupProject Manager, Culinary Development at Jose Andres Group
Julian GonzalezJulian Gonzalez
Director of Financial Planning and Analytics at Jose Andres GroupDirector of Financial Planning and Analytics at Jose Andres Group
STEVEN KAMMSTEVEN KAMM
Material Handler - Laborer at MeiterMaterial Handler - Laborer at Meiter