José Rodriguez
Rialto,California
Summary
Supervisory Leadership & Quality Assurance Professional Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Class A Driver
Pacific Coast Propane
09.2023 - Current
- Standard Logistics: Drive and operate trucks owned by a trucking company
- Pick up goods and materials, verify loads for accuracy, and deliver them as instructed
- Drive a truck with a capacity of more than 3 tons to transport hazardous materials (Liquefied Petroleum Gas) Load LPG tankers directly from Rail cars and various refineries
- Plan best route options
- Read location and road maps
- Daily Safety Procedures: Inspect trucks for mechanical and safety issues before each trip
- Perform preventative maintenance
- Report defects, accidents, or violations
- Follow all DOT regulations
- Wear all the required PPE and safety gear
- Basic truck maintenance
- Educational Growth: Participate in educational opportunities and professional networking opportunities
- Plan and manage distribution to manufacturing plants or retail and distribution centers.
Class A CDL Driver
FedEx
06.2022 - 08.2023
- Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
- Coordinated closely with dispatchers for real-time updates on route changes or potential delays due to unforeseen circumstances.
Supervising Corporate Social Responsibility
Riverside County Facilities Department
12.2021 - 05.2022
- Financial Forecasting & Allocation: Determine and recommend department budgets to include cost saving targets – Optimized service results while decreasing cost by 18% Personnel Management: Lead a team of 30 within five departments: coach, manage, and supervise personnel to ensure organization procedures and specific job service expectations are met
- Increased Employee & Department Performances: Created specific departmental checklist to standardize work performance expectations – Increased effectiveness and efficiencies within all departments for greater customer satisfaction results
- Developed Results Driven Culture: Conduct monthly department meetings to communicate new guidelines, performance weaknesses and/or customer services feedback – Raised awareness, understanding and work performances by detailing needed improvements
- Vendor Negotiations: Evaluate, recommend, establish and managed key vendor relationships within budgetary constraints – Decreased cost by 12% Records & Contracts Administration: Create, track, and maintain vendor contractual compliance and corresponding expiration dates – 100% Vendor and contractual compliance achieved
- Forecast Maintenance & Repairs: Created common mechanical repairs needed based upon courier vehicle mileage reports in an effort to decrease major cost expenditures– Need for unexpected major repairs and corresponding disruptions has been reduced to nearly zero.
- Procurement: Led cross-functional teams in developing sustainable procurement processes that minimized negative environmental impacts throughout the supply chain. Identified opportunities for product innovation based on emerging trends in ethical consumption.
Office Services Supervisor
Kaiser Permanente
03.2017 - 11.2021
- Health Resources and Services Administration (HRSA): Ensured 15 departments complied with HRSA by establishing ongoing monitoring and sporadic auditing of each specific department – Non-compliance issues were properly escalated to the appropriate Management team personnel and follow-ups conducted until resolved
- Financial Management: Assist in the development of 15 department budgets and track ongoing burn rates – 100% of all budgets did not exceed financial constraints
- Infrastructure & Service Performance Reliability: Developed a preventive maintenance system – All departments under the system were readily capable of providing optimal services at any time without disruptions
- Optimize Workflow Layout: Redesigned furniture and equipment layout to enhance employment collaboration and service efficiencies – Decreased patient waiting time by 14% and increased daily satisfaction of services
- Coordinated & Scheduled Repairs: Conducted proper due diligence for vendor selection, negotiated cost, scheduled repairs, and tracked service quality – The need for repairs decreased due to better quality of services
- Supervised Personnel: Provided personnel management to 80 of employees, submitted written performance reviews to Human Resources – Decreased annual employment attrition from 11% to 3%
- Supply Chain: Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Unit Manager
Kaiser Permanente
08.2016 - 03.2017
- Financial Oversight: Forecasted and tracked long-term department needs and equipment upgrades
- Inventory Management: Conducted daily inventory, ordering, receiving, stocking, rotating, and monitoring expiration dates of products – Increased longevity of products while decreasing budgetary cost
- Standard Operating Procedures (SOPs): Co-developed SOPs per job functions – Standardized process was later used to enhance employment performance review templates/expectations
- Public Relations Management: Scheduled and managed a volunteer pool of 10 people – Volunteer satisfaction increased by 26% in less than two months.
- Supply and Procurement: Negotiated contracts with suppliers to obtain favorable terms and pricing. Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
Administrative Services Coordinator II
Kaiser Permanente
01.2011 - 04.2015
- Research & Data Analytics: Assist in researching and determining required data needed to properly support and successfully achieve organization initiatives – Reporting data was used by Management to evaluate and determine the ideal decisions to be implemented
- Created Reports: Developed easy to read reports with graphics from the abovementioned data
- Vendor Negotiations: Established, and managed key vendor relationships within budgetary constraints
Unit Manager
Kaiser Permanente
01.2011 - 04.2015
- Project Manager: Managed several projects with an aggregated financial grand total of $650K – Projects were completed within the designated deadlines and within budgetary constraints
- Inventory Control: Conducted monthly inventory, tracking usage by departments, and submitted stocking requisitions
- Expense Auditor: Audited Medical employee expenses against organization guidelines – Increased understanding of guidelines while reducing rejections and complaints
- Budgetary Controls: Co-managed several budgets valued at $3.5 million.
- Special Procurement Projects: Reduced procurement costs by implementing strategic sourcing initiatives and negotiating favorable contracts with suppliers. Developed strong relationships with key suppliers, resulting in improved communication, better pricing, and reliable delivery schedules.
Education
Bachelor of Arts in Business Administration -
Capella University
Skills
- Supplier management
- Supplier Relationship Management
- Cost Analysis
- Staff Management
- Employee Motivation
- Process Improvement
Certification
- Management of Aggressive Behavior Training International, Riverside, California, 09/2016
- Class A Endorsements, 2022
Resume Number
1 of 3
Languages
Spanish
Full Professional
Timeline
Class A Driver
Pacific Coast Propane
09.2023 - Current
Class A CDL Driver
FedEx
06.2022 - 08.2023
Supervising Corporate Social Responsibility
Riverside County Facilities Department
12.2021 - 05.2022
Office Services Supervisor
Kaiser Permanente
03.2017 - 11.2021
Unit Manager
Kaiser Permanente
08.2016 - 03.2017
Administrative Services Coordinator II
Kaiser Permanente
01.2011 - 04.2015
Unit Manager
Kaiser Permanente
01.2011 - 04.2015
Bachelor of Arts in Business Administration -
Capella University
- Management of Aggressive Behavior Training International, Riverside, California, 09/2016
- Class A Endorsements, 2022
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