Summary
Overview
Work History
Education
Skills
Certification
Awards
Languages
Leadership And Extracurriculars
Languages
Timeline
Generic

Josabeth Hernandez

El Paso,Tx

Summary

Certified in Microsoft Word, Excel, PowerPoint, CPR, and Entrepreneurship and Small Business (ESB) Fluent in English and Spanish; able to work with diverse populations Experience coordinating and managing fundraisers and financial activities for multiple student organizations Strong leadership experience as club president and officer roles Excellent teamwork, communication, and problem-solving skills Highly organized with strong time management skills Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative (Part-Time / On and Off)

Farmers Insurance
El Paso, USA
01.2021 - 01.2025
  • Provided office support including answering phones, responding to emails, and scheduling appointments.
  • Assisted in customer service, responding to client inquiries and directing calls to appropriate staff.
  • Helped with marketing tasks such as preparing promotional materials and maintaining social media content.
  • Gained experience in administrative work, customer relations, and office operations.
  • Owned by Ofelia Aranda

Officer, DECA (Distributive Education Clubs of America)

J.M. Hanks High School
El Paso, USA
01.2021 - 01.2025
  • Led student business and marketing activities.
  • Assisted in planning and executing club projects and competitions.
  • Coordinated and oversaw multiple fundraisers to support club events and travel.
  • Developed leadership, public speaking, and teamwork skills while representing the school in competitions.

President, Hanks High School Mariachi

J.M. Hanks High School
El Paso, USA
01.2021 - 01.2025
  • Organized and supervised fundraising events to support travel, uniforms, and equipment purchases.
  • Managed student ensemble practices and performances.
  • Planned and supervised fundraising initiatives to support program expenses.
  • Contributed to the program’s ongoing record of superior competition ratings.

Varsity Player, Hanks High School Soccer

J.M. Hanks High School
El Paso, USA
01.2021 - 01.2025
  • Assisted with fundraising activities for program needs.
  • Collaborated with teammates and coaches to achieve team goals.
  • Competed in varsity-level soccer games and tournaments.

Education

Bachelor Degree - Business Accounting

Sul Ross State University
Alpine, TX
05-2027

Associate Degree - Multidisciplinary Studies

El Paso Community College
El Paso, TX
12.2025

High School Early College -

J.M. Hanks High School
El Paso, TX
05.2025

Skills

  • Customer service
  • Team leadership
  • Project management
  • Marketing support
  • Office administration
  • Event coordination
  • Effective communication
  • Time management
  • Social media management

Certification

  • Microsoft Word, Excel, and PowerPoint Certified
  • Entrepreneurship and Small Business (ESB) Certified
  • CPR Certified

Awards

Knight Chivalry Award for Business Entrepreneurship

Languages

  • English, Fluent
  • Spanish, Fluent

Leadership And Extracurriculars

  • DECA (Distributive Education Clubs of America), Officer, El Paso, TX, 01/01/21, 12/31/25, Led student business and marketing activities., Assisted in planning and executing club projects and competitions., Coordinated and oversaw multiple fundraisers to support club events and travel., Developed leadership, public speaking, and teamwork skills while representing the school in competitions.
  • Hanks High School Mariachi, President, El Paso, TX, 01/01/21, 12/31/25, Organized and supervised fundraising events to support travel, uniforms, and equipment purchases., Managed student ensemble practices and performances., Planned and supervised fundraising initiatives to support program expenses., Contributed to the program’s ongoing record of superior competition ratings.
  • Hanks High School Soccer, Varsity Player, El Paso, TX, 01/01/21, 12/31/25, Assisted with fundraising activities for program needs., Collaborated with teammates and coaches to achieve team goals., Competed in varsity-level soccer games and tournaments.

Languages

Spanish
Professional
English
Professional

Timeline

Customer Service Representative (Part-Time / On and Off)

Farmers Insurance
01.2021 - 01.2025

Officer, DECA (Distributive Education Clubs of America)

J.M. Hanks High School
01.2021 - 01.2025

President, Hanks High School Mariachi

J.M. Hanks High School
01.2021 - 01.2025

Varsity Player, Hanks High School Soccer

J.M. Hanks High School
01.2021 - 01.2025

Bachelor Degree - Business Accounting

Sul Ross State University

Associate Degree - Multidisciplinary Studies

El Paso Community College

High School Early College -

J.M. Hanks High School
Josabeth Hernandez