Well-qualified Human Resources Associate with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Goal-oriented Human Resources Specialist with 9 years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Human Resources Sergeant
United States, TN, USAR 844th Engineer Battalion
04.2023 - Current
Quality-focused Human Resources Sergeant with over 9 years of proven experience, exceptional customer service and decision-making skills
Have strong work ethics, professional demeanor, and great initiative
Effective communicator organized and people oriented; able to bring years of experience to an organization
Human Resources, Customer Service, Administrative Assistant, Data Entry
Reviewed and prepared personnel accounting and strength management reports and maintained TDA reports
Processed and updated awards, evaluations, promotions, training, reassignments, and various personnel actions
Processed requests for identification cards and identification tags, leaves and passes, legal actions, retention, transition processing, meal cards and special pay programs
Conducted in and out-processing of Soldiers; briefed on process as needed
Organized and conducted enlisted promotion boards
Processed leave forms and other pay matters to Finance
Managed and updated personnel records and rating schemes for manning strength management.
Processing Supervisor
United States, CO, Denver, Military Entrance Processing Station
05.2022 - 09.2023
Served as the supervisor of the Processing section responsible for implementing USMEPCOM and Department of Defense (DOD) policies and procedures for the processing of applicants for enlistment into the Armed Services
Supervises, counsels, trains and evaluates assigned Human Resource (HR) personnel, Processing Technician(s), Transportation Assistant, and/or military personnel, and other personnel assigned to the section
Reviewed and prepared personnel accounting and strength management reports and maintained TDA reports
Supervises assigned personnel to the section, responsible for processing applicants for military service
Planned the work to be accomplished by subordinates, sets and adjusts short-term priorities
Prepared schedules for completion of work; assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and capabilities of personnel
Served as certifying official for employee timecard attendance to include scheduling, tracking, and approving leave; and recommends approvals/disapprovals of leaves/passes/awards for military
Coordinated between MEPS leadership, service liaisons, recruiting service counterparts, contractors, USMEPCOM and Sector operations staff to ensure enlistment processing is being performed in accordance with DoD standards, USMEPCOM regulations, and local Standard Operating Procedures
Monitored operational requirements for all services
Researched and referenced applicable regulations and guidelines that arise in the performance of duties affecting daily operations
Prepared guidance/Standard Operating Procedures and conducted necessary training
Provided briefings to VIPs, Inter-Service Recruiting Committee partners, applicants, and recruiters
Coordinated and led new recruiter orientation training for all recruiting services; and provided training to new Service Liaisons/Guidance Counselors
Responded to queries from higher level management or others regarding operations processing
Provided technical administration and oversight of the processing section
Troubleshooted all processing section related issues
Responsible for managing applicant files to include maintaining security of applicant PII and PHI
Gathered, compiled, and analyzed statistical data to identify trends, deficiencies, and accomplishments
Researched historical documentation, prepared reports, and made recommendations on initiatives to improve customer support and better utilize local resources.
Staff Administrative Specialist
United States, CO, USAR 7450th Medical Operational Readiness Unit
05.2021 - 04.2023
Developed and disseminated directives, informational memorandums and instructions to assure uniform interpretation and application of administrative regulations and procedures throughout the command
Renders interpretations of directives pertaining to administrative functions and programs
Reviewed incoming regulations and directives relating to administration and military personnel programs, functions, and procedures
Prepares implementing instructions and SOPs for command-wide use
Reviews administration and military personnel related correspondence submitted by the organization or its subordinate units
Maintains suspense log of recurring and one-time reports and ensures that designated units and staff sections submit them on time
Consolidates reports and prepares summary or explanatory correspondence
I have insured that reports are prepared in proper format and contain required information
Performed or assures the performance of a variety of tasks related to general administrative functions and procedures
As records management officer, ensures that the functional file system for the organization and subordinate units is properly set up and maintained and that the records and files are disposed of in accordance with regulations
Receives the mail addressed to the organization
Determines which staff section or subordinate unit is to receive the correspondence and assigns suspense dates if replies are required
Reviews outgoing correspondence
Monitors use of copier/duplicating equipment throughout the organization and prepares usage and cost resorts
Authenticates telephone bills and authorizes payment
Maintains the pinpoint publications account and ensures that the most current publications are a hand
Insures adequate supplies of blank forms
Assists in updating SIDPERS-USAR database
Advises the Commander and staff on administrative matters
Assists the staff and subordinate units in formulating estimates, plans, orders, and reports
Conducts periodic and special staff visits to subordinate units to insure
Prepares or ensures the preparation of military personnel actions or the request for actions such as OERs, EERs, applications for appointment, officer and enlisted promotion, AT and ADT orders, individual orders, retirement point cards, etc
Reviews officer and enlisted MPRJs submitted to and through the Command for appointments, unit vacancy promotions, selective and qualitative retention, branch transfers, etc., reviews for appropriate documentation and for adherence to Army and Command personnel requirements
Advises subordinate units and personnel on military personnel matters and assures compliance with proper procedures and regulations.
Human Resources Sergeant (Supervisor)
United States, CO, USAR 324TH HQ PSYOPS & 349TH TEC CO
03.2021 - 04.2023
Responsible for personnel and administrative support to over the whole PSYOPS Company processes, reviews, and coordinates all actions pertaining to actions, and military awards; screens and updates promotion packets for Semicentralized Promotion Boards; establishes and maintains unit Alert Rosters; coordinates and schedules ACFT, weapon qualifications and required training for Soldiers
Updates Life Insurance and beneficiary information: DD93, SLGVS
Reviewed and maintained personal records for soldiers
Assists in any administrative actions for soldiers
Coordinates and assist Company Commander to complete metrics.
Human Resources Sergeant (Supervisor)
United States, CO National Guard, Joint Force Headquarters, Centennial, CO
09.2020 - 03.2021
Responsible for personnel and administrative support to over a company, battalion, brigade level; processes, reviews, and coordinates all actions pertaining to actions, and military awards; screens and updates promotion packets for Semi-centralized Promotion Boards; establishes and maintains unit Alert Rosters; coordinates and schedules ACFT, weapon qualifications and required training for Soldiers
Work with soldiers who are eligible for promotion and even arrange the promotion ceremony with the chain of command
Arrange for soldier's removal boards and handle any disciplinary documentation when a soldier loses rank
Evaluate soldiers' career desires and qualifications for advanced assignments and prepare and process requests for transfer or reassignment
Process classification or reclassification actions
Prepare orders and request for orders
Prepare and maintain officer and enlisted personnel records
Transfer records to the new home of record or new duty station
Process personnel for separation and retirement.
Team Leader
United States Army, Fort Carson, CO
09.2019 - 09.2020
Directed and trained team of four people basic soldier skills, marksmanship, first aid, and leadership
Build a strong team-oriented relationship, resulting in effective teamwork
Conduct classes on different weapon systems, procedures, administration actions
Inspect and perform basic operator maintenance on equipment.
Office Data Manager
United States, Academy of Advanced Learning, Aurora, CO
05.2019 - 09.2020
Assist with inventory management, updating records and maintaining them for accurate use, coordinate meetings, file records within different departments
Overall to be support for this organization for its success
Work with the CEO and Principal to keep an accurate budget
Submit state reports and other front-office reports as required or as directed by the principal
Create and maintain staff records, including staff attendance records
Update and keep accurate records via Infinite Campus
Support data collection and the school dashboard
Maintain a neat and orderly front office
Foster a welcoming and supporting front office climate
Administer medication, as directed and trained
Support the student attendance protocol
Support the tracking of student discipline records
Maintain a neat and orderly student filing system
Support the Principal with supply acquisition, as directed
Support with the copying of materials, as needed
Respond to front office phone calls and provide needed answers
Perform other duties as assigned.
HR Coordinator & Administrative Clerk
United States Army, Schofield Barracks, HI
07.2018 - 09.2019
Experienced in different record systems such as Defense Travel System, Digital Training Management System, Government Travel Charge Card, to accomplish administration timelines and soldier development evaluations
Managed day and night emergency flights processed financial actions as well as awards for mission essential readiness
Provided customer service with Military & Government Travel Solution Partners (SATO)
Administered financial priority trips to relocate service members and their families to different duty stations with (GTCC) and (DTS)
Processed personal soldier records certifying in regulation standards with the Digital Training Management System
Created awards for soldier's achievements and trained incoming soldiers in administrative actions.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Maintained human resources information system and kept employee files up to date and accurate.
Radio Phone Operator
United States Army, Camp Humphreys, South Korea
03.2017 - 06.2018
Mentored and trained soldiers on communication techniques with military radios
Maintained communication within units' range in the field and in garrison
Conducted Preventive Maintenance Checks and Services to standard with radio equipment
Provided detailed daily reports on logistics and emergencies.
Infantryman Operations
United States Army, Schofield Barracks, HI
07.2017 - 01.2018
Accomplished measurable results while assisting in dynamic, fast-paced environment teams that employ individual small arms weapons to support offensive and defensive combat operations
Executed physical conditioning challenges for various training environments and conditions
Participated in various training events learning how to lead and work as a team member
Conducted after action reviews to improve mission training
Recognized emergency situations and acted appropriately to apply problem-solving skills
Demonstrated effective decision-making skills.
Platoon Leader Assistant
United States Army, Australia
05.2016 - 06.2017
Provided detailed reports that were critical to the successful completion of the joint-service training with the Australian Army and Marine Corps
Coordinated terminal guidance for aircrafts
Communicated with Marine pilots for safe drop zones
Assisted supervisor with map, communication cards, and proper planning.
Commander Maneuver Driver
United States Army, Royal Thai Armed Forces, Thailand
02.2017 - 03.2017
Drove Company Commander to multiple training sites while keeping communication with Thailand Armed Forces soldiers
Refined driving routes for shorter commute time
Conducted daily maintenance on vehicles
Coordinated Commanders meetings and after-action reviews on trainings.
Education
Bachelor of Science - Human Resources Management
Grand Canyon University
Phoenix
12.2023
Skills
HR Metrics and Analytics
Diversity and Inclusion
Payroll Processing
Employee Recognition Programs
Certification
Team Leader Academy
US Postal Course
Defense Travel System
Digital Training Management System
Government Travel Card System
Genesis Healthcare System
Healthcare Administration
Notableawards
Army Commendation Medal
Army Achievement Medal x6
Good Conduct Medal
Key Qualifications
Time Management
Adaptability
Leadership
Collaboration
Bilingual
Customer Care
Communication
Research Expertise
Administrative
Training
Sexual Harassment Prevention Training
Equal Employment and Opportunity Training
Suicide Prevention Training
MHS Genesis
Information Security Training
First Aid/ CPR Training
Human Resources
Languages
Spanish
Native or Bilingual
Timeline
Human Resources Sergeant
United States, TN, USAR 844th Engineer Battalion
04.2023 - Current
Processing Supervisor
United States, CO, Denver, Military Entrance Processing Station
05.2022 - 09.2023
Staff Administrative Specialist
United States, CO, USAR 7450th Medical Operational Readiness Unit
05.2021 - 04.2023
Human Resources Sergeant (Supervisor)
United States, CO, USAR 324TH HQ PSYOPS & 349TH TEC CO
03.2021 - 04.2023
Human Resources Sergeant (Supervisor)
United States, CO National Guard, Joint Force Headquarters, Centennial, CO
09.2020 - 03.2021
Team Leader
United States Army, Fort Carson, CO
09.2019 - 09.2020
Office Data Manager
United States, Academy of Advanced Learning, Aurora, CO
05.2019 - 09.2020
HR Coordinator & Administrative Clerk
United States Army, Schofield Barracks, HI
07.2018 - 09.2019
Infantryman Operations
United States Army, Schofield Barracks, HI
07.2017 - 01.2018
Radio Phone Operator
United States Army, Camp Humphreys, South Korea
03.2017 - 06.2018
Commander Maneuver Driver
United States Army, Royal Thai Armed Forces, Thailand
02.2017 - 03.2017
Platoon Leader Assistant
United States Army, Australia
05.2016 - 06.2017
Bachelor of Science - Human Resources Management
Grand Canyon University
Team Leader Academy
US Postal Course
Defense Travel System
Digital Training Management System
Government Travel Card System
Genesis Healthcare System
Healthcare Administration
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