Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Overview
10
10
years of professional experience
Work History
CNA
Monarch Healthcare Management
09.2018 - Current
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Catering Manager
Qdoba
09.2018 - Current
Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
Met with clients to outline desired goals and prepared quotes for overall catering costs.
Achieved increased client retention rates by providing exceptional customer service throughout the event planning process.
Proactively addressed any issues or concerns from clients or staff members promptly and professionally resolved them.
Handled catering scheduling, ordered food and planned events.
Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
PCA
Lutheran Social Services of MN
05.2015 - 12.2018
Assisted patients with daily living activities, promoting independence and wellbeing.
Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Improved patient comfort by providing compassionate and attentive care.
Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Provided emotional support to patients and families during difficult times, fostering trust and rapport.
Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
Administered medications as prescribed, preventing adverse reactions or complications.
Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
Education
Nursing Administration
Alexandria Technical College
Alexandria, MN
07-1999
High School Diploma -
Menahga Public School
Menahga, MN
06-1997
Skills
Time management
Patient care
Vital signs monitoring
Compassion and empathy
Bathing assistance
HIPAA compliance
Feeding assistance
Dressing assistance
Maintaining confidentiality
End-of-life care
Patient transfers
Clinical documentation
Medication administration
Multitasking and organization
Flexibility and adaptability
Conflict resolution
Patient advocacy
Health monitoring
Cultural sensitivity
Patient hygiene assistance
Infection control practices
Lifting and transferring
Toileting assistance
Recording vital signs
Bedside manner
Ambulation assistance
Documenting behaviors
Light housekeeping
Tracheostomy care
Collecting specimens
Languages
English
Full Professional
German
Elementary
Timeline
CNA
Monarch Healthcare Management
09.2018 - Current
Catering Manager
Qdoba
09.2018 - Current
PCA
Lutheran Social Services of MN
05.2015 - 12.2018
Nursing Administration
Alexandria Technical College
High School Diploma -
Menahga Public School
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