Summary
Overview
Work History
Education
Skills
Volunteer Work
Accomplishments
Timeline
Generic

Josalynn Wardius

Wilmington,United States

Summary

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Collaborative, social and hardworking team player who prioritizes handling simultaneous tasks, delivering the best experiences and satisfaction.

Overview

2
2
years of professional experience

Work History

Server

The Cheesecake Factory
Newark, DE
06.2024 - Current
  • Facilitated clear communication between kitchen staff and customers regarding allergies or special requests.
  • Take accurate and timely customer orders.
  • Maintained accurate records of transactions in compliance with both legal and company policies.
  • Managed accurate cash transactions in compliance with company protocols.
  • Maintained knowledge of daily specials, new additions to the menu, and ongoing promotional activities.
  • Managed daily setup and breakdown tasks, ensuring proper arrangement of dining space and availability of necessary items.
  • Proactively addressed meal-related concerns based on direct feedback from customers.
  • Efficiently utilized POS terminals for order input, bill splitting, and total calculation.
  • Presents the capability of handling over 5 tables of party sizes ranging between 2 to 7 guests per table.
  • Presents the capability of handling parties of 13 guests.

Restaurant Hostess

The Cheesecake Factory
Newark, DE
03.2023 - 06.2024
  • Managed reservations and wait lists of parties between 1 and 6 guests.
  • Compromised special requests for dining for large parties of 8 or more guests.
  • Managed accurate waiting estimates for over 20 parties at a time.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.

Education

Bachelor of Science - Nutrition And Dietetics

University of Delaware
Newark, DE
05-2026

Skills

  • POS operation
  • Positive and professional
  • Food safety understanding
  • Effective customer upselling
  • Dining crew workflow optimization
  • Team player and leadership accountability

Volunteer Work

University of Delaware Nutrition Performance Center    

February 2025 - Current

  • Efficiently and effectively fueling Blue Hen athletes with provided food items upon request. Assist with inventory restock, cleaning stations, preparing team pickups and working with other supporting staff.

Food Bank of Delaware

August 2024                                                                            

Volunteer Room

  • Packaging and lifting various types of foods into boxes.

Mobile Pantry

  • Packaging and lifting various types of foods into vehicles.

Accomplishments

August 2022 - Current

  • UD Presidential Scholarahip

Timeline

Server

The Cheesecake Factory
06.2024 - Current

Restaurant Hostess

The Cheesecake Factory
03.2023 - 06.2024

Bachelor of Science - Nutrition And Dietetics

University of Delaware

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