José Amado Bustos
Kentwood,MI
Summary
Gifted Interpreter with aptitude for conveying emotion, style and content of Spanish speakers. Bringing in-depth knowledge of cultural context and idiosyncrasies. Proven to provide translations quickly and accurately developed over 9 years of experience.
Overview
10
10
years of professional experience
Work History
Habitat for Humanity
01.2014
Healthcare Interpreter
Voices for Health
01.2017 - Current
- Interpretation at local hospitals for medical personnel and patients
- Reliability and confidentially always
- Have a clear and understandable elocution and language
- Use of soft skills and professional medical language always.
Spanish Medical Interpreter
Mary Free Bed Rehabilitation Hospital Grand Rapids, MI
04.2018 - 11.2022
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Translated procedural information to facilitate understanding between doctors and patients.
- Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.
- Followed ethical codes to protect confidentiality of patient medical information.
- Explained hospital policies and procedures to provide assistance to patients with limited English proficiency.
- Streamlined patient and provider interaction by providing channel of effective communication.
INTERPRETER COORDINATOR
Financial Counseling | Spectrum Health Hospital
11.2017 - 02.2018
- FUNCTIONAs soon as signing into the computer: look at Wellsky write the appointments for the day in the laminated appointment sheet as well as in the personal planner.Check phone messages: normally there are one to three phone calls from the previous afternoon and evening
- I usually wait till after eight to call people back
- Don’t want to wake anybody up too soon.Check emails: Usually there are two to three interpreter requests sent from the previous afternoon and evening
- Normally these are from O&P
- Some may be same day requests from the schedulers but unfortunately schedulers don’t always alert me of newly made appts
- For the same day or the same week
- Also answer all the emails pertaining to issues with interpreters
- Always CC José and Nanci on those.Print the Need interpreter list sent by “Seth O’brien” via email
- Begin comparing yesterday’s (or Friday’s) list with the current list., Supporting Patients with Financial consultation and Screening for possible Insurance qualifications
- Extensive study Knowledge or practice with marketplace for different insurance companies and approvals.w
Interpreter
Language Services, Spectrum Health Hospital
04.2015 - 11.2017
- For Medical Providers and Inpatient/outpatient Physical Occupational and Speech therapy
- Orthotics & Prosthetics, Clinic, Pediatric therapy., within Spectrum Health facilities for medical personnel and patients
- Code of Ethics
- Use of soft skills and professional medical language always.
Interpreter/Patient Assistant
Cherry Street Health Services
03.2014 - 03.2015
- Support patients with language barriers to get the services that they need
- Work in collaboration with other departments and teammates to brainstorm ideas and provide the best services in the clinics
- Interpret and translate documents
- Manage patients’ personal information with confidentiality.
Healthcare Interpreter
HealthCorp Navigator | Michigan Primary Care Association
03.2014 - 03.2015
- Incorporate bilingual and free assistance to the community through
- AmeriCorps
- Develop workforce skills by serving the community
- Transmitted a positive attitude to my teams and clients
- Help patients to understand medical conditions and medicines.
Member
AmeriCorps, National and Community Service
03.2014 - 03.2015
Education
Health Care Interpreting Training and Certification | Spectrum Hospital -
Grand Rapids Community College
Grand Rapids, MIBilling and Financial Counseling Training -
Spectrum Hospital Financial Department
High School -
Hanford Adult School
Hanford, CaliforniaSkills
- Cultural competence
- Confidentiality
- Soft Skills
- Interpersonal skills Interpreter Coordinator
- Interpreter Coordinator
- Team and Collaborative work
- Initiative and problem-solving abilities
- Computer Skills
- Customer Engagement
Languages
Spanish
Native or Bilingual
Timeline
Spanish Medical Interpreter
Mary Free Bed Rehabilitation Hospital Grand Rapids, MI
04.2018 - 11.2022
INTERPRETER COORDINATOR
Financial Counseling | Spectrum Health Hospital
11.2017 - 02.2018
Healthcare Interpreter
Voices for Health
01.2017 - Current
Interpreter
Language Services, Spectrum Health Hospital
04.2015 - 11.2017
Interpreter/Patient Assistant
Cherry Street Health Services
03.2014 - 03.2015
Healthcare Interpreter
HealthCorp Navigator | Michigan Primary Care Association
03.2014 - 03.2015
Member
AmeriCorps, National and Community Service
03.2014 - 03.2015
Habitat for Humanity
01.2014
Health Care Interpreting Training and Certification | Spectrum Hospital -
Grand Rapids Community College
Billing and Financial Counseling Training -
Spectrum Hospital Financial Department
High School -
Hanford Adult School
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