José Angel Hernandez
Fort Worth
Summary
Currently looking for a company where I can utilize my quick learning abilities and experience to help develop a team to better the company. I love the challenges of goals and expectations and enjoy the process of getting everything in place to meet all goals and expectations. I'm a dedicated and focused management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Project Manager
Finished Work Roofing
Burleson
03.2024 - Current
- Managed roofing project timelines and resource allocation for multiple job sites.
- Coordinated with clients to understand project requirements and expectations.
- Oversaw safety compliance and risk management on all work sites.
- Led team meetings to discuss project progress and address challenges.
- Facilitated communication between subcontractors and suppliers to ensure smooth operations.
- Implemented quality control measures to maintain high standards of workmanship.
- Managed multiple projects with competing deadlines simultaneously.
- Built and established strong partnerships with teams, vendors and contractors.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Conducted periodic inspections of job sites for quality and progress.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Conferred with project personnel to identify and resolve problems.
- Participated in professional development opportunities to stay current with industry trends and technologies.
Director Of Operations
Conlan Tire
Grand Prairie
03.2018 - 11.2023
- Collaborated with store managers to resolve issues and enhance team hiring processes.
- Analyzed inventory levels to forecast purchasing needs accurately.
- Managed inbound inventory for retread production, ensuring timely ordering of materials.
- Oversaw outbound shipments, updating store management on delivery schedule changes.
- Streamlined driver routes by consolidating stops, and impletenting no empty loads to and from facility lowering transportation costs.
- Utilized productivity reports to assess employee performance during annual reviews.
- Cultivated effective communication between teams and distribution center to improve inventory delivery efficiency.
- Hired technicians for troubleshooting and repair of equipment on retread production floor.
- Ensured compliance with applicable laws, regulations, industry standards.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
- Communicated clear and consistent messages regarding departmental goals to produce desired results.
- Developed and maintained client relationships to grow business and improve account retention.
- Recognized employees for demonstrating excellent service resulting in increased company morale.
- Established operational guidelines and identified opportunities for improvement.
- Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
- Maintained budgeting documents for accurate tracking of expenses.
- Implemented systems for monitoring employee attendance, scheduling, payroll.
- Successfully improved employment turnover through creating incentive and training programs.
- Prepared detailed reports outlining operational results on a regular basis.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Facility manager
Love's Travel Stops & Country Stores, Inc.
Grand Prairie
08.2015 - 03.2018
- Collaborated with floor supervisors to optimize layout for efficient workflow and production increase.
- Developed and implemented inventory program to group similar items, enhancing inventory efficiency.
- Created forecasting tool for accurate inventory level assessments and purchasing plans.
- Established database for effective management of inbound inventory processes.
- Generated productivity reports to track hourly employee output, aiding annual review preparations.
- Oversaw outbound shipment operations, communicating delivery schedule changes to store management.
- Coordinated with drivers to design optimized routes, consolidating stops to reduce transportation costs.
- Managed and setup our new distribution center in Arizona, collaborating with contractors and city personnel for permits.
- Managed facility maintenance schedules and ensured compliance with safety standards.
- Coordinated vendor services for landscaping, cleaning, and repairs across locations.
- Oversaw inventory management for maintenance supplies and equipment within facilities.
- Implemented preventative maintenance programs to extend lifespan of facility assets.
- Trained staff on safety protocols and emergency response procedures in facilities.
- Developed operational procedures to enhance efficiency in facility management tasks.
- Conducted regular inspections to identify maintenance needs and ensure quality standards.
- Collaborated with corporate teams to align facility operations with organizational goals.
- Planned maintenance activities in accordance with budget limitations, building use needs and operational requirements.
- Reviewed bids received from contractors before awarding contracts for large-scale projects.
- Conducted regular inspections of equipment, buildings, grounds, and other areas to identify necessary repairs or improvements.
- Recruited and mentored new maintenance staff.
- Led investigations into system issues and planned fixes to minimize downtime and control costs.
- Led continuous improvement initiatives for procedures and operations.
Operations Manager
Radio Shack International /Direct To Customer/ Inventory Control
10.2008 - 08.2015
- Work with stocking supervisors to help with identifying higher moving merchandise and spreading them to maintain a good work flow and increase production.
- Develop and Implemented an inventory program to help identify like items and moving them closer together to allow for more items in box and help save on cost of shipping of multiple boxes.
- Developed a tool to help identify inventory levels at pick face locations and at a DC level.
- Developed and program to help identifying pallet footprints in the DC reserve areas, and max hold quantity's on the pick face level.
- Developed and installed a database to help identify open Reserve and Pick face locations.
- Developed Productivity report to help track production numbers for all hourly employee's, assisting in the yearly review process of all employee's.
- Assisted in all DC access databases, troubleshooting or repairing.
- Responsible for Overseeing the international shipments being processed and reporting various production data to site management.
- Worked with international customers to Insure the shipments went with the Proper paperwork to help meet with country regulations.
- Overseeing the Direct to customer group and tracking various productivity Numbers.
- Increased production of orders being processed during the golden quarter by 40 % within 4 months.
- Member of teams dedicated to process improvement utilizing Six Sigma practices, allowing more cross training, eliminating steps in the process, and increasing productivity.
Assistant Manager
Carolina Logistics
07.2004 - 08.2008
- Improved audit rate from 85 to 98.5% within a span of 6 months.
- Compiled data from items missed scanned and items damaged and presented information daily to director.
- Input all adjustments and present to employer at the end of each month.
- Responsible for inventory cycle count activities and daily audits of associates on the floor.
- Supervise personnel Plan and facilitate weekly departmental meetings with open discussion of process concerns.
- Work with other facilities on process changes and implementing them at their facilities.
- Oversee and develop the processing of all new customers and then going to other facilities to implement, train and develop personnel on the new process.
Operations Lead
Honeywell Hardware Product Group (HPG)
10.2000 - 07.2004
- Successfully implemented layout change in department and continually improving workflow process.
- Work with ISO Coordinator to ensure all departmental forms and procedures are current and training is complete and documented.
- Automate all production reports including automatic printing of all reports at the top of each hour.
- Oversee all hourly production reports including all whs access databases, troubleshooting or repairing.
- Responsible for analyzing, reporting, and periodic briefings to site management on various production data.
- Point of Contact for various Alliance 1st(AOG Team) related issues and coordinated resolution.
- Member of teams dedicated to process improvement utilizing Six Sigma practices, including leader of an Alliance Kaizen Event.
- Supervise personnel dealing with customer concerns and orders that require expedite activities.
- Plan and facilitate weekly departmental meetings with open discussion of process concerns.
- Attend HPG Alliance 1st (AOG) conference calls dealing with process needs and concerns.
- Reduced daily open report 94%, from 900 open items to 50-65 open items daily.
- Oversee all hot expedites from receiving the parts at the dock to final shipping process.
- Interact with suppliers and vendors in order to resolve paperwork issues on expedited orders.
- Coordinate expedite activities with supervisors throughout facility to improve flow and ensure on-time delivery.
- Acquired vast knowledge of legacy systems (Dymax and Masterpak).
- Participated in 2 week Masterpak training session in Salt Lake City before transition to Alliance.
- Planned layout and conducted Masterpak training for associates at Alliance facility.
- Responsible for arrangement of personnel to accommodate workflow for both Dymax and Masterpak operations, and trained and developed personnel.
Education
Diploma - General
Diamond Hill Jarvis
Fort Worth, TX05.1998
Skills
- Microsoft Access Databases
- Tandem AS/400
- Intranet
- Inventory Control Management
- Logistics
- Process Improvement
- Work Flow
- SIX-Sigma
- Adjustments
- Shipping
- Client relationship management
- Risk management
- Quality control
- Safety compliance
- Resource allocation
- Project management
- Cost reduction strategies
- Team leadership
- Problem solving
- Performance evaluation
- Continuous improvement
- Training development
- Change control processes
- Microsoft active directory
- Cost control
- Project development
- Budget control
- Staff training and motivation
- Procedure development
- Staff retention
- Deliverable tracking
- Contract management
- Relationship building
- Forklift Certified
- Hazmat Certification
- Audits
- Kaizen
- Excel
Certification
- Raymond Forklift Certified Trainer
- Hazmat Certification - (16 hours)
- Hazmat Certification
- Forklift Certified
- Certified Trainer
Languages
- English, Intermediate
- Spanish, Intermediate
Personal Information
Title: Operations Manager
Work Authorization
I am authorized to work in the following countries: United States, Mexico, I carry dual citizenship
Timeline
Project Manager
Finished Work Roofing
03.2024 - Current
Director Of Operations
Conlan Tire
03.2018 - 11.2023
Facility manager
Love's Travel Stops & Country Stores, Inc.
08.2015 - 03.2018
Operations Manager
Radio Shack International /Direct To Customer/ Inventory Control
10.2008 - 08.2015
Assistant Manager
Carolina Logistics
07.2004 - 08.2008
Operations Lead
Honeywell Hardware Product Group (HPG)
10.2000 - 07.2004
Diploma - General
Diamond Hill Jarvis