Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
Timeline
Generic

JOSCE FANNY

Alexandria,VA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Retail Associate

Finish line
  • Engaged customers with an elevated shopping experience, providing expert assistance in product selection and inquiries
  • Proactively responded to changing demands in a dynamic retail environment, showcasing adaptability and initiative
  • Applied strong cognitive and mathematical skills in problem analysis, decision making, and financial analysis
  • Maintained high levels of ethics, values, integrity, and trust in all interactions with customers and team members.

Assistant Store Manager

Top Shelf Kicks
  • Successfully served as the Assistant Manager at a prominent footwear store, overseeing day-to-day operations and leading a team of sales associates
  • Implemented effective sales strategies and motivational techniques, resulting in consistently exceeding sales targets and enhancing the overall customer experience
  • Played a key role in maintaining high levels of customer satisfaction through extensive product knowledge and collaboration with the team to deliver exceptional service
  • Adapted quickly to changing demands and opportunities in the retail environment, showcasing versatility and resourcefulness
  • Fostered a positive and inclusive work environment, contributing to a cohesive and high-performing team
  • Demonstrated strong leadership abilities, particularly during the challenging period of the COVID-19 pandemic.

Marine

United States Marine Corps
12.2020 - Current
  • Watched for irregular or unusual conditions that created security concerns or safety hazards and proactively addressed concerns.
  • Performed security patrols of designated areas on foot or in vehicle.
  • Responded to emergencies with speed, efficiency, and knowledgeable assistance.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Trained in use of tear gas, passive ordnance, and explosives.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Led basic reconnaissance operations and reported enemy movements to commanding officers.
  • Maintained secure communication systems to relay information to and from command teams.
  • Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
  • Constructed and camouflaged infantry positions and equipment to prevent detection.
  • Conducted reconnaissance operations to gather intelligence on enemy positions.
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
  • Utilized advanced tactics to engage and neutralize enemy combatants.
  • Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
  • Established defensive positions to protect against enemy forces.
  • Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
  • Trained new infantry soldiers on standard operating procedures.
  • Oversaw maintenance and repair of weapons and equipment to preserve operational readiness.
  • Instructed squad members on proper use of weapons and equipment.
  • Analyzed terrain to identify advantageous positions for operations.

Education

Continuing Business Associates - Business Administration

UMGC
Adelphi, MD
05.2025

No Degree - Business Administration

Harford Community College
Bel Air, MD
2025

Skills

  • Leadership: Demonstrated leadership ability in a retail management role
  • Customer Engagement: Confident and comfortable engaging customers to deliver an elevated experience
  • Motivation: Motivated to achieve outstanding results through enthusiasm for interacting with customers and driving sales
  • Adaptability: Proven adaptability to respond to changing demands and opportunities in a rapidly evolving retail environment
  • Initiative: Proactively initiates completion of tasks or activities without necessary supervision
  • Analytical Skills: Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis
  • Ethics: High level of ethics, values, integrity, and trust
  • Availability: Flexible availability, including nights, weekends, and holidays
  • Loss Prevention
  • Cash Register Operation
  • Approachability
  • Self-Directed Learning
  • Verbal and Written Communication
  • Positive and Engaging Demeanor
  • Cleaning and Sanitizing
  • Reliability
  • Proactivity
  • Customer Service
  • Money Handling
  • Relationship Building
  • Regulatory Compliance
  • Store Opening and Closing
  • Time Management
  • Truck Unloading
  • Friendly and Outgoing
  • Stocking and Receiving
  • Dispute Mediation
  • Customer Needs Assessment
  • Conflict Resolution
  • Teamwork and Collaboration
  • Cash Handling
  • Product Knowledge
  • POS System Operations
  • Teamwork
  • Interpersonal and Written Communication

Volunteer Experience

  • Assisted the Marine Corps Marathon, Children's Food Drive, Veterans Memorial Parade, Memorial Day Celebration, Toys for Tots, and Veterans Honor Flight events, contributing to the success of these community initiatives.
  • Community Service and Volunteer Work:
  • AmeriCorps Mediation: Actively participated in AmeriCorps Mediation initiatives, promoting conflict resolution and community harmony.
  • Toys for Tots: Volunteered for the Toys for Tots program, contributing to the organization's mission of providing gifts to underprivileged children during the holiday season.
  • Food Drives: Organized and participated in numerous food drives, addressing food insecurity in the community.
  • Community engaged servant: Accumulated 300+ hours of community service dating back to high school, engaging in a variety of projects to support local initiatives.

Timeline

Marine

United States Marine Corps
12.2020 - Current

Retail Associate

Finish line

Assistant Store Manager

Top Shelf Kicks

Continuing Business Associates - Business Administration

UMGC

No Degree - Business Administration

Harford Community College

Similar Profiles

CREATE PROFILE
JOSCE FANNY