Jose Abreu
Belleville,NJ
Summary
Dedicated and reliable professional with a strong work ethic and a range of key skills. Possesses an eye for detail and effective time management abilities, enabling excellence in problem-solving and multitasking.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Laborer/Maintenance Grounds
Belleville Public Works
10.2024 - Current
- Work closely with other public works departments and supervisors
- Assist in job sites with water department, tree department and road department
- Cleaning and upkeep of town sidewalks and pathways
- Assist in city event preparations
- Perform routine maintenance tasks such as mowing, trimming, and edging lawns to ensure a neat and well-maintained appearance
- Operate various landscaping equipment including lawn mowers, trimmers, blowers, and power tools to complete assigned tasks efficiently
- Manage the upkeep of outdoor recreational areas such as playgrounds or sports fields by repairing equipment and maintaining cleanliness
- Collaborate with team members to plan daily work schedules based on priority tasks and weather conditions
- Mentor new hires providing training on proper use of equipment and best practices for grounds maintenance
- Participate in snow removal operations during winter months using plows or snow blowers ensuring safe pathways for pedestrians
Driver/Dispatcher
Parts Authority
01.2019 - 09.2024
- Delivered auto parts utilizing company technology to complete and meet customer satisfaction.
- Managed and maintained delivery vehicles.
- Answered phones and handled customer account questions and complaints from new and existing customers.
- Manually load and unload company vehicles for delivery.
- Implemented a new routing system that optimized delivery routes
- Coordinated with customers to schedule deliveries and resolve any issues or concerns
- Monitored driver performance and provided feedback for improvement, leading to an increase in on-time delivery percentages
- Maintained accurate records of all deliveries, including tracking numbers, customer signatures, and proof of delivery
- Managed the maintenance schedule for company vehicles, drivers and coordinating repairs
- Utilized GPS tracking systems to monitor driver locations in real-time for improved efficiency in dispatching assignments
Operations Manager/Sales Representative
Pioneer Auto Group
10.2014 - 01.2019
- Managed all used car sales operations from open to close
- Built customer relationships that resulted in repeat customer and referrals
- Qualified and negotiated with customers
- Managed inventory and repairs list
- Answered phones and emails utilizing CRM system
- Managed and uploaded photos with video of inventory for ads and social media accounts
- Developed sales strategies to increase revenue
- Exceeded sales targets by working with the BDC department
- Managed the sales team by providing training and guidance
- Utilized CRM system to track customer interactions to improve sales
- Coordinated with Auto Auctions for timely delivery of new inventory
Asset Protection Store Detective
Stop & Shop Supermarkets, Ahold USA
08.2012 - 05.2014
- Detected and Apprehended shoplifters
- Ensured a secured perimeter
- Worked closely with Store Management and Law Enforcement for internal employee theft and organized retail crime
- Coordinated with Store Management to implement plans on reducing Store Shrinkage
- Maintained constant observation and surveillance of suspected shoplifters by utilizing CCTV systems
- Ensured high risk shrink items were properly secured
- Completed daily Asset Protection department audits on all cash handling employees
- Attended court sessions for restitution and criminal prosecution
- Executed strategies for apprehending repeat offenders by communicating with store management and their employees
- Conducted thorough investigations by analyzing surveillance footage and interviewing witnesses to gather evidence for court
- Collaborated with law enforcement to apprehend and prosecute individuals involved in theft or fraud
- Maintained accurate records of all incidents, documenting details such as time, date, location and description of events
- Participated in undercover operations to identify patterns of internal theft or fraud
Education
High school diploma - Aviation
Barringer High School
Newark, NJ06.2006
Skills
Time management
Work ethic
Conflict resolution
Problem solving
Communication
Active listening
Adaptability
Customer service
Attention to detail
Spacial awareness
Organization
Certification
Driver's License
Languages
Spanish - Fluent
Timeline
Laborer/Maintenance Grounds
Belleville Public Works
10.2024 - Current
Driver/Dispatcher
Parts Authority
01.2019 - 09.2024
Operations Manager/Sales Representative
Pioneer Auto Group
10.2014 - 01.2019
Asset Protection Store Detective
Stop & Shop Supermarkets, Ahold USA
08.2012 - 05.2014
High school diploma - Aviation
Barringer High School
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