Jose Acosta
Dallas,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Team Member
Piada Italian Street Food
07.2022 - Current
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Continuously checked products for quality assurance according to strict guidelines.
- Sought out ways to go above and beyond job requirements.
- Resolved issues quickly to maintain productivity goals.
Bar Staff Member
Caven Enterprise
03.2021 - 06.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Shift Supervisor
Starbucks
08.2017 - 02.2021
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Applied security, safety and loss prevention strategies during shifts.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Delivered successful training to more than 50 employees during tenure, educating on successful work processes and productivity strategies.
Barista
Starbucks
04.2016 - 08.2017
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Recommended products based on solid understanding of individual customer needs and preferences.
Education
High School -
Penn Foster
08.2016
Skills
- Cooperative Relationships
- Customer Service
- Computer Skills
- Continuous Development
- Willingness to Learn
- Attention to Detail
- Spanish Interpreting
- Calm and Professional Under Pressure
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Nothing is a waste of time if you use the experience wisely.
Auguste Rodin
Timeline
Team Member
Piada Italian Street Food
07.2022 - Current
Bar Staff Member
Caven Enterprise
03.2021 - 06.2022
Shift Supervisor
Starbucks
08.2017 - 02.2021
Barista
Starbucks
04.2016 - 08.2017
High School -
Penn Foster
Similar Profiles
Javin FaisantJavin Faisant
Supervisor at Piada Italian Street FoodSupervisor at Piada Italian Street Food
Shawntia LindsayShawntia Lindsay
Crew Member at Piada Italian Street FoodCrew Member at Piada Italian Street Food
Kyia SaxonKyia Saxon
Team Member at Piada Italian Street FoodTeam Member at Piada Italian Street Food
Jordyn McCloudJordyn McCloud
Cashier at Piada Italian Street FoodCashier at Piada Italian Street Food
Toni YoungbloodToni Youngblood
Licensed Realtor at DFW Britestar Realty PLLCLicensed Realtor at DFW Britestar Realty PLLC