José E. Acosta
Dumas,TX
Summary
Dynamic HVAC Service Technician with a proven track record at West Texas Heating and Air, excelling in customer service and problem-solving. Enhanced system efficiency through expert maintenance and installation, while ensuring safety compliance. Recognized for building strong client relationships and delivering high-quality results on time, contributing to increased customer satisfaction and repeat business.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Contractor
Bray Roustabout
09.2025 - Current
- Supported team in executing routine tasks, enhancing workflow efficiency.
- Engaged with tools and systems for inventory management, gaining hands-on experience.
- Observed and learned basic equipment handling and maintenance procedures.
- Assisted in daily operations, learning safety protocols and workspace organization.
- Adapted quickly to changing work environments, demonstrating flexibility in task execution.
- Contributed to team efforts by maintaining cleanliness and orderliness of workspaces.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
- Hired and oversaw subcontractors to meet project needs.
Heating and Air Conditioning Service Technician
West Texas Heating and Air
05.2024 - 09.2025
- Conducted routine maintenance on HVAC systems to ensure optimal performance and efficiency.
- Diagnosed heating and cooling issues using specialized tools and equipment.
- Assisted in installing HVAC units, ensuring compliance with safety regulations.
- Collaborated with team members to troubleshoot service calls effectively.
- Maintained accurate records of service activities and customer interactions.
- Provided technical support to clients regarding system operations and maintenance needs.
- Adapted quickly to new technologies and procedures within the HVAC industry.
- Enhanced customer satisfaction through timely responses and effective problem resolution.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Repaired and replaced heating and air conditioning systems for commercial customers in Type industry.
- Collaborated with team members on large-scale projects, ensuring timely completion and high-quality results.
- Expedited project timelines by accurately estimating required materials for each job site, minimizing delays due to insufficient resources or supplies.
- Continuously updated industry knowledge through participation in training sessions, seminars, and workshops to stay current on the latest HVAC technologies and techniques.
- Managed inventory effectively to reduce waste while ensuring access to necessary parts during service calls.
- Developed personalized maintenance plans for customers, ensuring optimal HVAC performance and prolonging equipment lifespan.
- Supported colleagues in troubleshooting complex HVAC issues, sharing knowledge of best practices and innovative solutions.
Heating and Air Conditioning Service Technician
Goodwin Landscaping Heating and Air
01.2015 - 2022
- Ensured safety compliance with proper installation of heating and cooling equipment, following industry standards and regulations.
- Reduced callbacks from customers by thoroughly testing systems after repairs or installations to ensure optimal functioning.
- Increased repeat business by building strong relationships with clients and offering tailored solutions to their HVAC needs.
- Assisted sales department in generating new leads by providing technical expertise during consultations with potential clients.
- Contributed to company growth by consistently meeting or exceeding performance targets for completed service calls and new installations.
- Maximized system longevity for clients through regular preventative maintenance services, resulting in reduced repair costs over time.
- Provided exceptional customer service through clear communication, detailed explanations of services, and addressing any concerns or questions.
- Improved customer satisfaction by promptly responding to service calls and accurately diagnosing HVAC issues.
- Maintained a clean work environment during all service calls, demonstrating professionalism and respect for clients'' homes or businesses.
- Enhanced system efficiency for clients by conducting thorough maintenance checks and performing necessary repairs.
- Traveled to job sites for both scheduled and emergency appointments.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Repaired and replaced motors, bearings and belts.
- Filled out detailed work orders for each job completed.
- Calibrated equipment to achieve maximum efficiency.
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
- Maintained boilers, hot water systems, gas heating equipment and food service equipment.
- Calibrated permanent and portable environmental monitoring equipment.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
Heating and Air Conditioning Service Technician
Dumas Air Conditioning
2005 - 2015
- Increased revenue by upselling additional services and products to clients based on their specific needs and goals.
- Optimized client comfort levels by properly sizing heating and cooling systems based on individual needs and preferences.
- Boosted energy efficiency for customers with expert system tune-ups and recommendations for cost-saving upgrades.
- Streamlined workflow processes by maintaining accurate records of work performed, parts used, and time spent on each job site.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Used technical skills, tools, and techniques like soldering to repair parts.
- Assisted in maintenance, repair and installation of ventilation systems.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
- Performed routine maintenance on heating and cooling systems.
- Inspected cooling systems and identified potential problems.
- Worked on both home and business units for maintenance, repairs, and new installations.
- Kept accurate records of work activities, time, materials and faults on work orders.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
Education
Refrigeration
Texas Tech University
Lubbock, TX08.1986
High School Diploma - Refrigeration
Dumas High School
Dumas, TX05.1985
Skills
Attention to detail
Accomplishments
License for refrigeration
Great customer service
Fast paced worker
Multitasker
Supervising experience
Certification
License in refrigeration
Timeline
Contractor
Bray Roustabout
09.2025 - Current
Heating and Air Conditioning Service Technician
West Texas Heating and Air
05.2024 - 09.2025
Heating and Air Conditioning Service Technician
Goodwin Landscaping Heating and Air
01.2015 - 2022
Heating and Air Conditioning Service Technician
Dumas Air Conditioning
2005 - 2015
Refrigeration
Texas Tech University
High School Diploma - Refrigeration
Dumas High School