Jose Aguero
Brownsville,TX
Summary
Versatile and diligent, with a proven track record at A.D Welding, I excel in welding, warehouse operations, and customer service, showcasing strong work ethic and problem-solving skills. Achieved consistent safety compliance, surpassing production targets by 20% without compromising on quality, demonstrating exceptional OSHA compliance and workplace cleanliness.
Overview
5
5
years of professional experience
Work History
Structural Welder
A.D Welding
Brownsville, TX
09.2022 - Current
- Removed excess slag with arc-cutting, grinding and using other equipment.
- Prepared welding equipment to perform advanced welding work.
- Demonstrated adaptability by successfully completing challenging projects that required diverse welding methods and materials expertise.
- Kept work area clean and organized.
- Ensured safety compliance by strictly adhering to OSHA regulations during all welding activities.
- Chipped away debris and thick crusts of rust, slag, and other materials to ready surfaces for welding.
- Consistently met production targets without sacrificing craftsmanship or safety standards by balancing speed with precision in every task.
- Supported a positive work environment through active participation in safety meetings, training sessions, and team-building activities.
Forklift Operator
Vlasic Pickles
Imlay City, MI
12.2021 - 08.2022
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Increased storage efficiency with strategic pallet stacking and goods placement.
- Maintained clean and safe work environment, contributing to reduction in workplace accidents.
Server
IHOP
Brownsville, TX
12.2019 - 04.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Inspected dishes and utensils for cleanliness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Homer Hanna Early College High School
Brownsville, TX06.2021
Skills
- Strong Work Ethic
- Problem-Solving
- Food safety knowledge
- Food Preparation
- Food and Safety Standards
- Order taking accuracy
- Menu Memorization
- Food storage practices
- Grilling
- Money Handling
- Food station setup
- Payment Processing
- Warehouse Operations
- Warehouse Safety
- Safety awareness
- General laborer
- Order picking and processing
- Safe driver
- Punctual and Reliable
- OSHA Compliance
- OSHA Workplace Safety
- Workplace Cleanliness
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Structural Welder
A.D Welding
09.2022 - Current
Forklift Operator
Vlasic Pickles
12.2021 - 08.2022
Server
IHOP
12.2019 - 04.2021
High School Diploma -
Homer Hanna Early College High School