Summary
Overview
Work History
Skills
Deadline Management
Communication Skills
Priority Management
Professional Development
Problem Solving
Teamwork
Languages
Timeline
Generic

Jose A Lantigua

Sun City Center,FL

Summary

Motivated and detail-oriented professional with over 10 years of experience in customer service and risk assessment seeking a Claims Adjuster position. Passionate about helping policyholders navigate challenging situations, I am eager to apply my strong analytical, communication, and problem-solving skills to ensure fair and efficient claims resolution. My goal is to contribute to an organization’s success by providing exceptional service and maintaining high ethical standards throughout the claims process.

Proven ability to gather information, analyze evidence, and assess damages. Experience in determining claim validity and estimating repair or replacement costs. Strong interpersonal skills with a track record of guiding clients through complex processes. Skilled at explaining technical details in clear, understandable terms. Detailed-oriented with a commitment to accuracy and thorough documentation. Adept at using data and software tools to support decision-making. Proficient in maintaining detailed records and following regulatory guidelines. Familiar with claims management software and stand office applications.

Overview

19
19
years of professional experience

Work History

Automotive Body Technician

Tesla Tampa Auto Collison
08.2023 - Current

Joe Hudson Automotive Collision
04.2020 - 08.2023

Regional Service Coordinator

Maintenix International
02.2016 - 06.2017

Service Advisor for Volkswagen & Subaru

Reeves Import Motor Cars
09.2014 - 01.2016

Shipping & Receiving

Mercedes Benz of Tampa
03.2012 - 08.2014

Electric Supply Inc.
04.2006 - 01.2012

Skills

  • Dent repair
  • Frame straightening
  • Welding
  • Component replacement
  • Metal shaping
  • Panel replacement
  • Preparing surfaces
  • Mixing paints
  • Applying coatings
  • Technical diagnostics
  • Assessing vehicle damage
  • Repair methods
  • Cost estimates
  • Industry safety practices
  • OSHA standards
  • Environmental regulations
  • Excellent communication skills
  • Explaining repair processes
  • Team collaboration
  • Leading small groups
  • Damage assessment
  • Dent removal
  • Frame alignment
  • Metal fabrication
  • Computerized measuring systems
  • Exterior washing
  • Waxing
  • Polishing
  • Paint correction
  • Interior deep cleaning
  • Stain removal
  • Engine bay detailing
  • CNC machines
  • Detailing tools
  • Repair estimating software
  • Digital diagnostic systems
  • Quality control
  • Customer service satisfaction
  • Mentoring junior technicians

Deadline Management

Accustomed to consistently working under and meeting challenging deadlines.

Communication Skills

Ability to verbally communicate with persons within and outside the organization.

Priority Management

Identify, manage, and execute daily priorities.

Professional Development

Committed to continuous professional development through industry workshops and training sessions.

Problem Solving

Recognized for strong problem-solving abilities and a proactive approach to ensuring customer service satisfaction.

Teamwork

Ability to work in a team structure.

Languages

Spanish
Native or Bilingual

Timeline

Automotive Body Technician

Tesla Tampa Auto Collison
08.2023 - Current

Joe Hudson Automotive Collision
04.2020 - 08.2023

Regional Service Coordinator

Maintenix International
02.2016 - 06.2017

Service Advisor for Volkswagen & Subaru

Reeves Import Motor Cars
09.2014 - 01.2016

Shipping & Receiving

Mercedes Benz of Tampa
03.2012 - 08.2014

Electric Supply Inc.
04.2006 - 01.2012
Jose A Lantigua