Jose Alvarez
El Paso,TX
Summary
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs. Proficient Network Operator offering more than 5 years of experience in helpdesk operations, network maintenance, and mobile device support. Applies technical expertise and diagnostic abilities toward solving problems and maintaining usability and performance. Versed in large data storage networks, voice/data innovations, and VPNs. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Senior Network Engineer
US Army
10.2023 - Current
Senior Network Communications System Specialist
US Army
08.2022 - 08.2023
- Built and improved network documentation and training procedures to lead a successful team in completing high-quality work.
- Established and monitored key performance metrics to verify consistent compliance with important networking standards.
- Configured, tested, and maintained LAN/WAN components and connections.
- Supported Generals and high-ranking officers Using Small Node Network, in a tactical environment.
- Addressed customer complaints and bad publicity promptly to preserve company integrity and image.
Nodal Network Specialist
US Army
11.2018 - 08.2022
- Maintained thorough understanding of local area and wide area networking and components.
- Troubleshot and maintained networking devices and infrastructure across enterprise.
- Performed configuration and troubleshooting of Cisco routing/switching platforms.
- Identified and immediately resolved issues with network devices.
- Reviewed logs for all networking devices for unresolved abnormalities and problems.
Education
Associate of Applied Science - Information Technology-Networking
Purdue University
West Lafayette, IN10.2023
Skills
- Change Management
- Port Security Knowledge
- Network Device Monitoring
- Network Troubleshooting
- IPv6 Technologies
- Network Operations
- Internet Protocol Suite (TPC/IP)
- Wide Area Network (WAN)
- Network Security
- Microsoft Office Proficiency
- OSPF Routing
- SNMP Monitoring
- VMware Virtualization
Accomplishments
- Supervised team of 4 staff members.
- Multiple ARCOMS, Army Commendation Medals
- Earned a Joint Commendation medal when Russia invaded Ukraine by providing communication to allied forces.
Timeline
Senior Network Engineer
US Army
10.2023 - Current
Senior Network Communications System Specialist
US Army
08.2022 - 08.2023
Nodal Network Specialist
US Army
11.2018 - 08.2022
Associate of Applied Science - Information Technology-Networking
Purdue University
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