Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jose Angel

Knoxville,TN

Summary

Hardworking employee enthusiastic about learning delivery field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Responsible Truck Driver brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work. Motivated Truck Driver specializing in operating dry-boxes, reefers, box trucks and semi tractor-trailer combinations. Current class A license with manual endorsement, as well as certifications in pallet jack and forklift operation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level truck driver position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Delivery Driver

PepsiCo
09.2020 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Fostered positive working relationships with regular customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Kept detailed records of deliveries and money received from customers.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Inspected load security and checked for damages.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Filled out load paperwork and DOT-mandated log books.

Dump Truck Driver

Sevier Solid Waste
07.2020 - 09.2020
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Weighed in and out at scales for load ticketing and legal weight compliance.
  • Maneuvered trucks to correct locations for material drops, working with large equipment operators to correctly position loads for best distribution.
  • Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil and water.
  • Maneuvered diverse vehicles on lots with obstacles and limited space.
  • Operated vehicles according to local, regional and federal transportation regulations.
  • Remained alert and prepared to protect crew against danger.
  • Completed routine maintenance on truck to keep in working order.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Truck Driver

Roehl Transportation
12.2019 - 03.2020
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Maximized load safety by balancing, securing, and weighing products.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Verified contents of inventory loads against Bills of Lading.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Inspected load security and checked for damages.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.


Supervisor

Top Concept
10.2016 - 11.2019
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Gathered, organized and input information into digital database.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Generated reports detailing findings and recommendations.
  • Collected, arranged, and input information into database system.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Frequently inspected production area to verify proper equipment operation.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Achieved results by working with staff to meet established targets.

Bell Hop

Margaritaville
04.2016 - 10.2016
  • Explained important features of guest rooms to travelers.
  • Escorted guests to assigned rooms and transported luggage.
  • Responded immediately to any guest requests or concerns and promptly resolved issues.
  • Escorted guests to and from rooms and assisted with baggage.
  • Greeted arriving guests and assisted with luggage, sports equipment and pets.
  • Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
  • Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
  • Assisted with loading and unloading of luggage from motor coaches and other vehicles.
  • Stored luggage for guests, retrieving baggage and items when notified.
  • Opened doors and transported luggage for customers with care and efficiency.
  • Inspected luggage for damage prior to storage, reporting issues to patrons.
  • Operated hydraulic elevators and stair lifts to move luggage between floors.

Food Runner

Harpoon Harry's Crab House
10.2015 - 04.2016
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.
  • Cleaned and sanitized food preparation and serving areas.
  • Monitored dining room inventory and replenished as necessary.
  • Arranged tables and chairs for special occasions and events.
  • Provided attentive service and proactively assessed guest needs.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Assisted with bussing tables and cleaning up spills.
  • Assisted wait staff with timely food delivery and guest requests.

Bird Keeper

Parrot Mountain
05.2013 - 10.2015
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Maintained equipment and facility to keep animal care environment and tools in good working order.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.

Education

High School Diploma -

Pigeon Forge High School
Pigeon Forge
05.2017

Skills

  • Map Reading Skills
  • Safe Driver Training
  • Shipping and Packaging
  • Freight Expertise
  • Route Management
  • Knowledge of State Roads and Highways
  • Vehicle Systems
  • Pallet Jack Operation
  • Vehicle Inspection
  • Route Logs
  • GPS and Route Planning
  • Local Routes Understanding
  • Heavy Hauling
  • Dry Vans
  • Time Management
  • Customer Service
  • Teamwork and Collaboration
  • Responsible Driver
  • Verbal and Written Communication
  • Vehicle Cleaning and Maintenance
  • Two-Way Radio Operation
  • Product Distribution
  • Customer Response
  • Delivery Record Keeping
  • Licensing Requirements
  • Retail Logistics
  • Excellent Sense of Direction
  • Delivery Schedule Development
  • Local Delivery
  • Advanced Planning
  • Pre-Trip and Post-Trip Inspections
  • Trip Planning
  • Loading and Unloading
  • Equipment Monitoring
  • Client Relationship Management
  • Overnight Runs
  • Familiarity with DOT Regulations
  • Current CDL License
  • Product and Service Sales
  • Food Delivery
  • Experienced Manual Transmission Driver
  • Auto Delivery
  • Database Management
  • Attention to Detail
  • Sales Quota Achievement
  • Inventory and Stocking
  • Materials Transport
  • Customer Relationships
  • Cargo Handling
  • Load Safety
  • Valid Vehicle Insurance and Registration
  • Efficiency and Time Management
  • Merchandise Replacements
  • Transportation Logs
  • Residential Delivery Etiquette
  • Commercial Driving Experience
  • Standard Transmission
  • Dependability and Honesty
  • Order Adjustments
  • Work Order Management
  • Strong Working Relationships
  • Sales and Promotions
  • Delivery Verification
  • Traffic Laws and Regulations
  • Tractor Trailer Driving
  • Signature Verification
  • Packing Slips
  • Accident Reports
  • Sell Products
  • Communication and Interpersonal Skills
  • Serve Customers
  • Ability to Lift 50 Pounds
  • Fluent in English
  • Spanish Fluency
  • Basic Math Skills
  • Secure Loads
  • Safety
  • Documentation

Certification

  • Licensed Truck Driver since 2019

Timeline

Delivery Driver

PepsiCo
09.2020 - Current

Dump Truck Driver

Sevier Solid Waste
07.2020 - 09.2020

Truck Driver

Roehl Transportation
12.2019 - 03.2020

Supervisor

Top Concept
10.2016 - 11.2019

Bell Hop

Margaritaville
04.2016 - 10.2016

Food Runner

Harpoon Harry's Crab House
10.2015 - 04.2016

Bird Keeper

Parrot Mountain
05.2013 - 10.2015

High School Diploma -

Pigeon Forge High School

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Jose Angel