Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Operations Manager
American locker
04.2025 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Analyzed and reported on key performance metrics to senior management.
Facilitated smooth collaboration between departments through clear communication channels.
Developed and implemented strategies to maximize customer satisfaction.
Powder Coat Department Manager
Luxer One
05.2024 - 04.2025
Increased overall productivity by identifying bottlenecks in the production process and implementing targeted solutions.
Ensured regulatory compliance through diligent adherence to industry guidelines and timely completion of necessary documentation.
Improved employee retention rates by fostering a positive work environment and addressing personnel issues promptly.
Developed a comprehensive training program for new employees, ensuring thorough knowledge of safety protocols and procedures.
Territory Manager
Luxer One
10.2022 - Current
Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
Manage over 143 properties within the Charlotte metropolitan area.
Established successful account relationships with properties and project managers by building rapport and maintaining consistent communication.
Sr Manufacturing Manager
Luxer One
10.2020 - 09.2022
Made sure that products were produced on time and are of good quality.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Anticipated and addressed production problems, material shortages, equipment malfunctions and unavoidable delays.
Applied lean principles to improve workflow and quality and reduce waste.
Coordinated company projects and programs that supported manufacturing function.
Tracked new material shipments and coordinated flow of materials at different stages of manufacturing to align with procurement expectations.
Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Partnered with vendors and suppliers to effectively manage and budget.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Devised processes to boost long-term business success and increase profit levels.
Set product standards, examining samples of raw products and processing tests, to monitor quality of finished products.
Achieved aggressive production and quality requirements for lockers.
Supervised team of 13 including 1 supervisor, keeping production schedules on track to meet tight deadlines.
Supervised 2 shifts
Wrote process, employee and production schedules.
Fulfillment Manager
Luxer One
02.2020 - 10.2020
Monitored inventory levels and collaborated with vendors to meet needs.
Communicated with customers via email, over phone or in person to answer questions and provide latest merchandise information.
Trained employees to handle high-volume work loads during seasonal rushes.
Used advanced planning tools to balance service, inventory and resource utilization levels.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Warehouse Manager
Luxer One
06.2018 - 02.2020
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Facilitated an OSHA walkthrough
Buyer
POS Portal
09.2016 - 05.2018
Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
Tracked inventory shipments and prepared spreadsheets detailing item information.
Maintained key item stock levels and wrote or expedited purchase orders.
Maintained complete documentation and records of all purchasing activities.
Assistant Operator
Interpresstechnologies
08.2013 - 09.2016
Inspected and packaged finished products to consistently meet quality specifications and inspection criteria.
Advised lead operator of equipment malfunction, quality issues or other abnormal conditions to expedite repairs and avoid safety hazards.
Achieved maximum output of production with desired quality while maintaining clean and safe working area.
Set-up operational activities by obtaining materials for impending job, checking against production order for accuracy and assembling required elements.
Pipe Layer
Broward Builders
06.2003 - 08.2012
Assembled and installed underground pipe, fittings and valves of various sizes.
Observed all safety measures and company equipment policies to prevent job site accidents.
Checked and tested underground gas lines and pipes to verify proper functionality.
Handled all repairs for sanitary and storm water sewer structures and pipe systems.