Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Websites
Timeline
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Jose Antigua

Pembroke Pines,FL

Summary

Detail-oriented packager specializing in optimizing packaging processes and maintaining high-quality standards. Proven ability to enhance safety and efficiency in fast-paced environments. Experienced in team collaboration and quality control, with a strong record of operating packaging machinery and implementing cost-saving measures to improve production flow. Dedicated packaging professional with a proven track record in team collaboration and quality control. Skilled in operating packaging machinery and implementing cost-saving measures, contributing to improved production flow and enhanced workplace safety. Proactive sales associate with extensive experience in customer service and inventory management. Known for attention to detail and ability to address customer inquiries effectively, enhancing overall satisfaction and operational efficiency.

Overview

7
7
years of professional experience

Work History

Packager

Amazon
Hamburg, Pennsylvania
01.2021 - 04.2022
  • Operated packaging machinery to ensure efficient product assembly.
  • Inspected products for quality before packaging and labeling.
  • Collaborated with team members to maintain production flow.
  • Prepared packaging materials and supplies for daily operations.
  • Followed safety protocols to maintain a secure work environment.
  • Maintained clean workspace to support health and safety standards.
  • Assisted in inventory management of packed products and materials.
  • Assembled boxes, containers and other packaging materials according to specifications.
  • Collaborated with team members to meet production goals efficiently.
  • Assembled cartons, crates, and containers to prepare for shipping.
  • Packaged items in accordance with customer orders and product requirements.
  • Labeled packages with appropriate information such as weight and destination.
  • Performed necessary adjustments to ensure that products were properly sealed and labeled correctly.
  • Moved materials and items to shipping or to other designated areas.
  • Organized and labeled boxes in pallet racks to make item retrieval faster.
  • Assisted in the organization of warehouse storage areas as needed.
  • Maintained inventory of packing materials such as cartons, labels, tape.
  • Inspected all packaged items for quality assurance purposes.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
  • Ensured compliance with safety regulations while performing packing tasks.
  • Verified quantity and quality of products pre-shipment to comply with production standards.
  • Weighed items on scales to determine correct shipping charges prior to shipment.
  • Monitored flow of products into processing machinery, speeding up scanning, packing and loading.
  • Operated machinery used for packaging processes including shrink-wrapping machines, taping machines, labeling equipment and box sealers.
  • Followed established procedures for sorting and routing packages according to their destinations.
  • Utilized advanced packaging solutions for fragile items to prevent shipping damage and profit loss.
  • Provided assistance during loading and unloading activities when required.
  • Sorted and placed materials or items on racks, shelves or bins according to predetermined sequence in shipping and receiving area.
  • Reported any discrepancies or issues related to the packaging process immediately to supervisors.
  • Completed associated paperwork accurately and timely for each package shipped.
  • Managed multiple projects simultaneously while meeting tight deadlines without compromising quality standards.
  • Participated in meetings to discuss improvements in packaging operations.
  • Maintained cleanliness and organization within the packaging area.
  • Monitored the supply chain for delays and communicated issues promptly.
  • Coordinated with shipping department to ensure proper product dispatch.
  • Implemented cost-saving measures in the packaging process.
  • Recorded packaging operations data for production tracking.
  • Packaged products in a fast-paced environment, meeting high-quality standards.
  • Assisted in the development of new packaging designs and methods.
  • Loaded and unloaded products onto packaging lines.
  • Conducted routine maintenance on packaging equipment.
  • Utilized hand tools for manual packaging tasks when necessary.
  • Collaborated with team members to meet packaging deadlines.
  • Ensured timely packaging of products according to company standards.
  • Cleaned containers, supplies or work areas using cleaning solutions.
  • Measured, weighed and counted products and materials.
  • Obtained, moved and sorted products and materials.
  • Transferred packaged product from packaging to recipient or stock.
  • Assisted customers with shipping inquiries.
  • Unpacked, verified and recorded incoming merchandise or material.
  • Placed or poured products or materials into containers or filled containers from spouts or chutes.
  • Remove completed or defective products or materials, placing on conveyors or loading docks.

Sales Associate

Nike Factory Store
Pembroke Pines, Florida
05.2017 - 11.2019
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Maintained store appearance by organizing merchandise and ensuring cleanliness.
  • Processed transactions accurately using point-of-sale systems.
  • Collaborated with team members to meet daily sales targets and maintain inventory levels.
  • Handled customer inquiries and resolved issues to enhance satisfaction.
  • Stocked shelves with new products and ensured proper labeling.
  • Educated customers about promotions, loyalty programs, and store policies.
  • Participated in training sessions to improve product knowledge and sales techniques.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Processed transactions using a point-of-sale system.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Used technology resources to assist customers in locating and selecting items.
  • Upsold additional items based on customer interests and needs.
  • Demonstrated product features and benefits for customers' needs.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.
  • Conducted inventories on a regular basis to track stock levels.
  • Tracked sales performance metrics to identify trends in market place.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Described merchandise and explained use, operation and care.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Bagged or packaged purchases and wrapped gifts.
  • Placed special orders or called other stores to find desired items.
  • Prepared merchandise for purchase or rental.
  • Maintained records related to sales for store management.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.

Sales Associate

Finish Line
Sunrise, Florida
07.2015 - 03.2017
  • Processed transactions accurately using point-of-sale systems.
  • Maintained store appearance by organizing merchandise and ensuring cleanliness.
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Collaborated with team members to meet daily sales targets and maintain inventory levels.
  • Handled customer inquiries and resolved issues to enhance satisfaction.
  • Stocked shelves with new products and ensured proper labeling.
  • Participated in training sessions to improve product knowledge and sales techniques.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Processed transactions using a point-of-sale system.
  • Used technology resources to assist customers in locating and selecting items.
  • Upsold additional items based on customer interests and needs.
  • Tracked sales performance metrics to identify trends in market place.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Maintained records related to sales for store management.

Education

High School Diploma -

Everglades High
Miramar, FL
06-2013

Skills

  • Packaging machinery operation
  • Quality control and inspection
  • Inventory management and logistics
  • Safety compliance and regulations
  • Advanced packaging methods
  • Production scheduling and planning
  • Problem solving and analysis
  • Team collaboration and dynamics
  • Time management and prioritization
  • Communication skills and strategies
  • Project management methodologies
  • Process improvement initiatives
  • Equipment maintenance and troubleshooting
  • Attention to detail and accuracy
  • Customer service excellence

Languages

English
Native/ Bilingual
Billingual
Native/ Bilingual

Affiliations

My Favorite Activities and Hobbies to do is Read Books and Articles, Workout, and Be Productive

Timeline

Packager

Amazon
01.2021 - 04.2022

Sales Associate

Nike Factory Store
05.2017 - 11.2019

Sales Associate

Finish Line
07.2015 - 03.2017

High School Diploma -

Everglades High

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