Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Antonio Avila Alcala

Pasadena,CA

Summary

Although I did get a bit of experience in carpentry due to the period of time I worked in construction. I’m a Hard Talented laborer with solid experience, teamwork abilities and understanding of safety. Competent helping teams complete work through effective materials handling, trash removal and equipment operation. Multitasks and work well in fast paced, high volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Willing to learn and put all my effort in. I ask questions and pay good attention. Im bilingual speak fluent spanish and English. I like to make my managers and boss happy, show them that hiring me was worth it. I’m here and ready to work hard and make the company grow. If I get the opportunity I promise I won’t let you guys down.

Overview

4
4
years of professional experience

Work History

Drive-Thru Cashier

MCDONALDS
11.2020 - 12.2023
  • Deep Clean the smoothie machine, I would do the loads we would get and set them up and organize.
  • Always fix the cups machine.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
  • Demonstrated excellent customer service skills to increase customer satisfaction.
  • Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.
  • Resolved problems with orders quickly and offered refund or replacement.
  • Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
  • Learned duties for various positions and provided backup at key times.

Restaurant Cashier

Panda Express
12.2023 - 06.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
  • Maintained strict adherence to food safety regulations, promoting a clean and safe dining environment for guests.
  • Assisted in menu knowledge training for new employees, contributing to improved team performance.
  • Provided training to new hires on register operations, improving team efficiency.

Liquor Store Clerk

Super King Market
07.2024 - 11.2024
  • In charge of online orders.
  • Maintained a clean and organized store environment for an enhanced shopping experience.
  • Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
  • Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
  • Received payments by cash, credit, and personal check and remitted correct change.
  • Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly to maintain high satisfaction rates.
  • Maintained up-to-date knowledge on products and promotions, effectively answering questions from customers and colleagues alike.

Construction Worker

HUMBERTO RAMIREZ
12.2024 - 02.2025
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
  • Participated in continuous learning initiatives to enhance professional development within the industry, applying new techniques when necessary for optimal results on job sites.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Installed drywall, siding and other structural components.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Kept a clean and organized job site

Education

HIGH SCHOOL -

BLAIR MIDDLE SCHOOL
Pasadena, CA

Skills

  • Heavy machinery operation
  • Power tool usage
  • Problem solving
  • Team collaboration
  • Time management
  • Communication skills
  • Physical stamina
  • Problem-solving
  • Continuous learning
  • Team training
  • Customer service excellence
  • Money handling
  • Patience and empathy
  • Carpentry
  • Poised under pressure
  • Friendly, positive attitude
  • Multitasking Abilities
  • Organizational skills
  • Fast learner
  • Excellent attention to detail

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Construction Worker

HUMBERTO RAMIREZ
12.2024 - 02.2025

Liquor Store Clerk

Super King Market
07.2024 - 11.2024

Restaurant Cashier

Panda Express
12.2023 - 06.2024

Drive-Thru Cashier

MCDONALDS
11.2020 - 12.2023

HIGH SCHOOL -

BLAIR MIDDLE SCHOOL
Jose Antonio Avila Alcala