Jose Antonio Rodriguez
Sanford,FL
Summary
Dynamic Cybersecurity Analyst Lead with a strong focus on risk management frameworks and vulnerability assessments. Demonstrated success in enhancing team performance and ensuring compliance, while delivering impactful security control assessments. Skilled in strategic planning and technical writing, driving organizational success through effective cybersecurity initiatives. Committed to fostering collaboration and continuous improvement within the cybersecurity domain.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Cybersecurity Analyst Lead/QA/Hiring Manager
COLSA
Orlando, FL
07.2021 - 09.2025
- Managed and supervised 5 Security Control Assessors, 2 Information Systems Security Managers, and 11 Information Systems Security Officers.
- Supervised daily operations and managed workflow efficiency across multiple teams.
- Trained staff on safety protocols and operational procedures to ensure compliance.
- Coordinated scheduling and resource allocation to optimize team performance.
- Collaborated with department heads to define job requirements and expectations.
- Conducted detailed RMF reviews for enclaves and key applications supporting Army and DoD operations.
- Organized thorough pre-visit teleconference sessions.
- Evaluated RMF security controls and CCIs.
- Annotated assessment procedure (AP) test results (TR) for the system being assessed in the Enterprise Mission Assurance Support Service (eMASS).
- Performed post-visit analysis to verify and review RMF documentation of controls and assessment procedures.
- Conducted post-analysis teleconference to clarify unresolved issues identified on-site.
- Collaborated with system owner's team to produce final deliverables such as RMF security assessment reports and risk assessment reports.
Cybersecurity Analyst Senior
ECS
Orlando, FL
02.2021 - 04.2021
- Demonstrated proficiency in technical writing and RMF control knowledge.
- Developed POA&Ms by documenting technical mitigation strategies and milestones for findings.
- Utilized eMASS to upload test results and manage security control reviews.
- Conducted and analyzed ACAS scans for system vulnerabilities.
- Work with network engineers and system administrators to provide sound advice on technologies from a STIG perspective.
- Establish and manage certification standards and processes required during the acquisition life cycle for system hardening in a virtual environment.
- Coordinated technical efforts among Army PEOs/PMs cyber integrators to address lessons learned.
- Support oversight of penetration testing, vulnerability analyses, and vulnerability assessments in support of acquisition programs across all phases of the acquisition lifecycle.
- Support the development of processes that produce quarterly feedback on cybersecurity protection trends.
- Assist the government's Information Assurance Manager (IAM) in program development, management, and maintenance of training and testing systems.
- Collect documentation from Information Assurance program reviews to help facilitate proper decision-making.
- Recommend solutions and critical program decisions to the IAM based on findings, information, and analysis.
- Delivered security engineering support to IAM throughout the system development lifecycle.
- Assist in the drafting of Information Security Plans, Configuration Management Plans, and Contingency Plans.
INFOSEC (ISSO)
Naval Air Warfare Training Systems Division
Orlando, FL
07.2020 - 02.2021
- Collaborated effectively with IDEA Lab Program Manager to uphold lab's security posture.
- Execute Cybersecurity Acquisition, and Lab Management Assess and Authorize functions as directed and prioritized by the IDEA Lab Program Office.
- Develop and manage the RMF Assess and Authorize package process in support of the functions required to field and maintain the cybersecurity readiness and operational capability of IDEA program systems and components.
- Manage Enterprise Mission Assurance Support Service (eMASS) systems to facilitate a robust and measurable cybersecurity program management (PM).
- Effectively oversee IDEA training systems data required to be monitored in the Navy Vulnerability Remediation Asset Management (VRAM) tool, including security process management and reporting based on compliance with security controls.
- Efficiently maintain a system portfolio to facilitate system cybersecurity authorization status.
- Manage with no less than 100% accuracy the system's cybersecurity status.
- Knowledge in the use of cybersecurity assessment tools such as ACAS, SCAP, and Vulnerator.
- Develop and execute an efficient Continuous Monitoring Strategy for each training system under ATO to maintain an acceptable level of security posture and minimize the Assess and Authorize process every three years.
IT SPECIALIST (INFOSEC)
Naval Medical Center Camp Lejeune
Camp Lejeune, NC
07.2018 - 07.2020
- Assist the RMF Program Manager to ensure the NHCL network acquires and maintains certification and accreditation (C&A).
- Network architecture, network protection suite, information assurance vulnerability management, NHCL boundary, topologies, ports, protocols, services, hardware, software, and all interfaces are maintained, documented, and up-to-date for continuous monitoring and C&A requirements.
- Assist the certification and accreditation manager of all NHCL information systems, granting temporary waivers where the security risk is judged to be acceptable, and operational requirements dictate; decertify and shut down, with the approval of the CIO, those systems that pose a significant risk to the NHCL, its staff, and beneficiaries.
- Integrates and works well with MID staff, operating at various IT/IM levels and computing domains.
- Addressed customer issues with professionalism and communicated effective resolutions.
- Engaged MID leadership and staff in discussions to approve actions potentially affecting healthcare operations.
- Assists the technical advisor to senior NHCL MID leadership on all areas of information systems security, risk management, and disaster recovery, and, as such, is responsible for maintaining ongoing knowledge of: (a) Federal legislation, regulation, policies, and practices related to information systems security; (b) methodologies and best practices that are commonly used in the information systems security industry; and (c) the status of Federal Information Systems Security initiatives that offer opportunities for NHCL or pose requirements to be met by the DHA.
- Assists the NHCL MID Risk Management and Disaster Recovery Program Manager.
- Utilized risk management strategies to address IT security risks in the acquisition process.
- Be prepared to execute and enforce those risk acceptance or aversion decisions.
- Utilized enterprise solution for vulnerability management and remediation, known as the Assured Compliance Assessment Solution (ACAS) tool.
- Managed and rectified HBSS product outages effectively.
- Coordinating and planning authorized system interruptions (ASI details), as needed.
- Managed system patches and operating systems following STIG guidelines.
- Scanned systems to identify vulnerabilities.
IT Specialist (SYSADMIN/CUSTSPT)
Naval Medical Center Camp Lejeune
Camp Lejeune, NC
07.2016 - 07.2018
- Serve as the Information Systems Application and Asset Support for the Naval Hospital.
- Managed user training and application use of information systems.
- Serves as the Site Systems Administrator for the Healthcare Artifact and Image Management Solution (HAIMS).
- Develop written deployment plans and scheduling of new applications and hardware, resulting in streamlining and adding proficiencies in the Command business processes.
- Ensured customer satisfaction by resolving issues promptly and effectively.
- Acted as training point-of-contact for Information Systems training for the Command.
- Manage system database files and establish user accounts for clinical systems and applications.
- Assist with the assessment of hardware and make recommendations for IT assets or systems specifications with current technology, along with obtaining pricing quotes.
- Assist with the assessment of software, and make recommendations for its use.
- Documented and tracked incoming IM/IT hardware equipment to ensure accurate inventory records.
- Experience and knowledge in various clinical information system applications, such as CHCS, AHLTA, Essentris, Bidirectional Health Information Exchange (BHIE), Dragon Naturally Speaking, and ASUType.
- Resolved discrepancies in patient data, including PIT errors and duplicate entries, within Command Health Care systems.
- Resolved issues and maintained data integrity in CHCS and AHLTA by addressing discrepancies in files, tables, and data.
- Manage and maintain the inventory of licensed software installed on end-user machines.
- Successfully add accounts and grant security roles to trained users on systems.
- Provide support and troubleshoot accounts to ensure that staff has proper access to perform required functions within their areas.
- Follow the set guidelines and procedures established in account creation.
- Develops and maintains, in a timely manner, written SOPs as directed by management.
- Aware of the Secure Configuration Compliance Validation Initiative (SCCVI) tool, and other viable solutions for SCRI, such as Systems Management Servers.
- Knowledgeable and experienced in the Host-Based Security Suite System.
- Experience with Anti-Virus and WSUS applications.
- Report and record all NTDs, CTOs, IAVAs, and other tasked vulnerabilities in OCRS and other higher authority tasked requirements.
- Maintained current knowledge of federal legislation, regulations, policies, and practices related to information systems security.
Computer Assistant
Naval Medical Center Camp Lejeune
Camp Lejeuene, NC
12.2015 - 07.2016
- Performed and maintained the inventory for the site, updated while accounting for all PCs and peripheral equipment by complying with the Navy Medicine Policy and/or Naval Hospital Camp Lejeune command equipment management guidelines.
- Information related to all equipment moves and modifications was documented according to the department's Standard Operating Procedures.
- Received and documented incoming IM/IT hardware equipment.
- Remove equipment that has reached the end of its life cycle, or is broken beyond repair, and process it to the Defense Reutilization and Marketing Service (DRMO).
- Diagnosed problems in the communications network; reset ports, and recycled communications devices as required to restore service for the end user, troubleshooting network connectivity.
- Respond to assigned trouble tickets through the Remedy ticketing system, ensure closure with customers in a timely manner, document resolution as appropriate, and ensure customer satisfaction.
- Assist users in overcoming problems in the functional use of all information systems and resources.
- Diagnosed problems with hardware devices by replacing or correcting them as required to restore them to full service.
- Assistance includes support such as mapping network drives, installing peripherals using remote access such as print drivers, changing application settings, troubleshooting EUD, and other basic IT-level work.
- Diagnosed problems in system software usage by end users.
- Performed software diagnosis to determine the failure between software and hardware, and corrected system software and application program malfunctions.
- Installed and maintained smart boards, including Smart Notebook software installation and updates for whiteboards.
- Unlock user accounts across various applications and systems.
- Reset or unlock common access cards (CAC) for customers.
- Identify software functional errors and document critical data such as the system and function used, menu path, data elements involved, error message, patient name, health care provider, accession number, user name, phone, location, and the number, time, and duration of occurrences.
- Determine if the impact is a patient safety issue, a critical patient care system, and prioritize actions accordingly.
- Serve as a technical advisor for questions concerning IT system hardware and software.
- Provide technical support for microcomputers, including diagnostic testing, repair or replacement of equipment or peripherals, system boards, or hardware, and delivery of equipment to the customer.
- Immediately replace any equipment as necessary for the end user when the immediate repair of existing equipment is not applicable or able to ensure continued end-user functionality.
- Coordinate with other MID staff members to ensure end-user capability is maintained at all times.
- Reports errors to the technical support center, Military Health System (MHS), under the direction of the supervisor(s) during normal working hours, or after hours and weekends, for urgent problems that need immediate attention.
- Provide assistance with assessments and conduct application/hardware research, while providing recommendations of IT assets or systems specifications with current technology, along with obtaining pricing quotes as requested, resulting in streamlining and adding proficiencies in the business processes.
- Plan and conduct special projects requiring the evaluation and installation of sophisticated, complex medical IT equipment and/or systems, including standalone IT equipment and/or components that contain integrated circuitry.
IT Hardware Specialist
Strategic Resources Inc.
Camp Lejeune, NC
11.2014 - 12.2015
- Highly proficient in CHCS, AHLTA, Essentris, HAIMS, Joint Legacy Viewer (JLV), ASUType, and Dragon NaturallySpeaking use and functionality.
- Highly proficient in clinical patient record demographic discrepancy resolution in CHCS and AHLTA, understanding enrollment and registration PIT discrepancies, and how to correct errors.
- Highly proficient in resolving duplicate patients within CHCS and AHLTA, corrections.
- Knowledge of the functionalities of the Composite Health Care System (CHCS) and AHLTA, including the Virtual Memory System (VMS), Digital Standard Mumps (DSM), Patient Administration (PAD), and Enter and Maintain Orders (ORE).
- Perform daily status checks of AHLTA and CHCS system functionality, according to established DOD procedures, for the Management Information Department (MID) at the Naval Hospital Camp Lejeune.
- Provide first-line technical support to AHLTA/CHCS customers with questions regarding account administration, distribution of software and documentation, applications, system, and network status.
- Answer technical or functional questions, and perform troubleshooting regarding the use and identification of personal computer hardware and software related to network communications.
- Troubleshoot network connectivity with assistance from the LAN Specialist.
- Provide support to users in helping them navigate, use software applications, and troubleshoot, resolve problems.
- Resolved over 1,600 remedy troubleshoot tickets this year in support of customers.
- Handle requests, collect, and document necessary information for the appropriate specialist, higher-level personnel, or tiered support.
- Follow detailed administrative procedures and processes, and support requests accurately and in a timely manner.
- Identify software functional errors and document critical data such as the system and function used, menu path, data elements involved, error message, patient name, health care provider, accession number, user name, phone, location, and the number, time, and duration of occurrences.
- Report errors to the technical support center, MHS, under the direction of the supervisor during normal working hours, or after hours, including weekends, for urgent problems that need immediate attention.
- Monitor error logs at regular intervals for entries of an exceptional nature.
- Execute tasks to include AHLTA/CHCS, DII system administration, and scheduled backups.
- Support system upgrades (hardware, software, firmware) and assist system engineering with monitoring system performance and management.
- Assist Software Engineering / TIER III with the resolution of data integrity issues.
- Install customer-approved software (change packages, special software, quick fixes, security patches).
- Maintain MHS-approved interfaces between DMHMS IT systems in coordination with the primary vendor.
- Provide onsite support for testing, evaluation, and implementation of new customer-approved IT systems and system enhancements.
- Provide reporting and documentation (data calls, downtime, MICCB, FSW updates).
- Plan, coordinate, and participate in major system events.
- Perform technical escalation, and determine if the impact is to be considered a patient safety issue, a critical patient care system, and prioritize actions accordingly.
- Participate in special projects/data calls as required to enhance the quality or efficiency of the support service.
- Perform a controlled shutdown/start-up of Clinical Business systems, all other systems, and servers located in the computer room, and all network servers.
- Identify problems in system software usage by end users.
- Build and maintain user accounts, and provide assistance in computer proficiency and systems such as CHCS and ALTHA.
- Train the end user on the proper use of CHCS and AHLTA.
- Perform account management by unlocking user accounts for multiple applications and systems.
- Review multiple reports, backlogs, schedules, and other data in response to system malfunctions, while documenting changes to the systems.
- Experience with Microsoft Office (Access, Excel, Outlook, PowerPoint, Word), Adobe Acrobat, and communications software packages.
- Experience in information assurance and network systems security.
- Experience with and knowledge of computer hardware, including central processing units and peripheral devices, to include printers, label printers, modems, and drives, to provide technical support to users.
Jr IT Specialist
Yoh
Camp Lejeune, NC
08.2014 - 11.2014
- Resolved tier 2 desktop support issues.
- Configured security settings or access permissions for groups or individuals.
- Identified software and hardware failures.
- Identified the causes of networking problems, using diagnostic testing software and equipment, reset ports, and recycled communications devices as required to restore service and troubleshoot network connectivity.
- Utilized Remedy to update and track tickets.
- Provided technical support by performing installation, repair, and preventative maintenance of personal computers and related software and hardware.
- Installed network software, including security or firewall software.
- Troubleshoot network or connectivity problems for users or user groups.
- Provided telephone support related to networking or connectivity issues.
- Installed all peripheral components, such as printers, scanners, phones and disk drives.
- Installed and upgraded software and applications.
- Remove equipment that has reached the end of its life cycle management, or is broken beyond repair, and process it to the Defense Reutilization and Marketing Service (DRMO).
- When equipment is moved or replaced, initiate the appropriate message to record the event for subsequent updating of inventory records.
- Evaluated, recommended, and installed network printer devices, modified software, made connectors, and tested devices once installed.
- Unlocked users, computers, and printers from lock-up status, and restored them to service.
- Reset and change domain passwords.
- Unlocked PC workstations.
- Reset or unlock common access cards (CAC) for customers.
- Assisted users in setting up Internet mail accounts.
- Replaced any equipment as necessary for the customer when the repair of existing equipment is not in a state of 100% functionality for the end user.
Administrator Assistant (VA Work Study)
NC Department of Commerce
Jacksonville, United States
01.2013 - 08.2014
- Compile, sort, and verify the accuracy of data before it is entered into the database with 100% accuracy.
- Provide computer help desk support via telephone communications with end users.
- Scan documents into the database.
- Check and/or update veteran information in the database as needed or directed.
- Assist in troubleshooting computer-related problems.
Aircraft Maintenance Administration Specialist
USMC
New River, NC
04.2007 - 04.2011
- Maintained security protocols, accounts, passwords, and privileges in OOMA NALCOMIS for over 100 maintenance personnel.
- Assisted in the setup of backup and recovery procedures.
- Performed diagnostics and troubleshooting of system issues, documented help desk tickets and resolutions, and maintained an equipment inventory of 3 servers, 25 laptops, 10 printers, and 7 scanners.
- Perform daily tape backups.
- Rotated tapes to remote storage, as required by site command.
- Performed a controlled shutdown and start-up of business systems, as well as all other systems and servers.
- Compared data with source documents, or re-entered data in verification format to detect errors.
- Communicated effectively, both orally and in writing, and to function with professionalism, tact, and diplomacy in interpersonal dealings at all levels.
- Maintain logs and records by making entries of all pertinent facts about all significant events and aircraft maintenance.
Education
Bachelor's degree - Information Technology and Security
Campbell University
Camp Lejeune, NC, United States05.2015
Associate's degree -
Coastal Carolina Community College
Jacksonville, NC, United States12.2013
High school diploma or equivalent - Business and Technology
Erasmus Hall
Brooklyn, NY, United States07.1999
Skills
- Risk management framework
- Vulnerability assessments
- Technical writing
- Security control assessment
- Cybersecurity remediation
- Network security management
- Recruitment strategies
- Compliance management
- Strategic planning
- Process improvement
- Data analysis
- Time management
- Customer service
- Interviewing techniques
- Cybersecurity assessment
- Vulnerability remediation
- Network security
- Attention to detail
- Security control analysis
- Cybersecurity tools
- Cybersecurity compliance
- Team collaboration
Languages
Spanish, Advanced, Advanced, Advanced
Additional Information
Secret Clearance, North Carolina Driver License
Job Related Training
- CompTIA Security +
- 98-349 MTA: Windows Operating Systems Fundamentals
Certification
- CISSP
- CISM
- Security+
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Cybersecurity Analyst Lead/QA/Hiring Manager
COLSA
07.2021 - 09.2025
Cybersecurity Analyst Senior
ECS
02.2021 - 04.2021
INFOSEC (ISSO)
Naval Air Warfare Training Systems Division
07.2020 - 02.2021
IT SPECIALIST (INFOSEC)
Naval Medical Center Camp Lejeune
07.2018 - 07.2020
IT Specialist (SYSADMIN/CUSTSPT)
Naval Medical Center Camp Lejeune
07.2016 - 07.2018
Computer Assistant
Naval Medical Center Camp Lejeune
12.2015 - 07.2016
IT Hardware Specialist
Strategic Resources Inc.
11.2014 - 12.2015
Jr IT Specialist
Yoh
08.2014 - 11.2014
Administrator Assistant (VA Work Study)
NC Department of Commerce
01.2013 - 08.2014
Aircraft Maintenance Administration Specialist
USMC
04.2007 - 04.2011
Bachelor's degree - Information Technology and Security
Campbell University
Associate's degree -
Coastal Carolina Community College
High school diploma or equivalent - Business and Technology
Erasmus Hall