Jose Antunez
El Paso,TX
Summary
Proactive Market Leader with extensive experience in driving market share growth and optimizing operational efficiency. Strengthened brand reputation and service quality while implementing strategic plans and innovative solutions. Expertise in leadership, team performance enhancement, cost reduction, and relationship building.
Overview
24
24
years of professional experience
Work History
Market Leader
Whataburger Corporate
01.2022 - Current
- Strengthened brand reputation through consistent messaging and adherence to company strategies and initiatives.
- Increased market share by developing and implementing strategic plans.
- Championed creative problem-solving techniques within the team, leading them towards developing innovative solutions addressing current issues/challenges faced by the organization.
- Demonstrated strong leadership in championing multiple company initiatives that resulted in successful rollouts of programs including trainu, whatalife app, and optimized labor deployments.
Area Coach
Whataburger
01.2022 - 01.2023
- Ensured compliance with company policies and procedures, maintaining high standards of service quality across locations.
- Achieved consistent sales growth by setting clear expectations and providing support to store managers.
- Enhanced team performance by implementing effective coaching strategies and providing ongoing feedback.
- Reduced operational costs through careful monitoring of expenses and implementation of cost-saving measures.
Area Manager
Whataburger
07.2011 - 01.2022
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
General Manager
Whataburger Corporate
01.2008 - 07.2011
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Manager in Training
Whataburger Corporate
11.2007 - 01.2008
Team Leader
Whataburger Corporate
11.2006 - 11.2007
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Material Lead
Echostar
04.2006 - 11.2006
- Managed a team of material handlers to ensure optimal productivity, performance, and safety.
- Spearheaded the implementation of a new warehouse management system, improving overall operational efficiency.
- Enhanced inventory accuracy with regular audits, data analysis, and process improvements.
- Safeguarded warehouse operations by enforcing safety protocols and conducting regular inspections.
Manager
El Taco Tote Mexican Grill
01.2001 - 03.2006
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
No Degree - Business Administration
El Paso Community College
El PasoHigh School Diploma -
Coronado High School
El Paso Texas01.2001
Skills
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Problem-solving abilities
- Multitasking
- Organizational Skills
- Decision-Making
Timeline
Market Leader
Whataburger Corporate
01.2022 - Current
Area Coach
Whataburger
01.2022 - 01.2023
Area Manager
Whataburger
07.2011 - 01.2022
General Manager
Whataburger Corporate
01.2008 - 07.2011
Manager in Training
Whataburger Corporate
11.2007 - 01.2008
Team Leader
Whataburger Corporate
11.2006 - 11.2007
Material Lead
Echostar
04.2006 - 11.2006
Manager
El Taco Tote Mexican Grill
01.2001 - 03.2006
No Degree - Business Administration
El Paso Community College
High School Diploma -
Coronado High School
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