Jose Aquino
Tampa,FL
Summary
Driven professional with a track record of enhancing customer satisfaction and streamlining operations across diverse roles, including a pivotal position at Pool Troopers. Excelled in task prioritization and effective communication, significantly improving service delivery and operational efficiency. Skilled in sales negotiation and teamwork, adept at exceeding targets and fostering client loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Professional Baseball Player
United Shore Professional Baseball League
08.2024 - Current
- Participated in youth camps and clinics and offered insight and assistance with improving skills.
- Volunteered to participate in various charitable events attracting members of public for baseball programs.
- Demonstrated versatility by excelling in multiple positions as needed, showcasing adaptability and commitment to the team''s success.
- Enhanced player skills by participating in specialized training programs and sharing knowledge with fellow teammates.
- Provided valuable input during strategy meetings based on extensive experience playing against diverse opponents on different teams.
- Assisted coaching staff with developing innovative play strategies to enhance overall team performance throughout various competitions.
- Contributed to the team''s overall success through effective communication, collaboration, and leadership on and off the field.
- Interacted professionally with press, fans and individuals from other teams.
- Trained extensively [Number] hours per week for upcoming competitions to perform at top-level.
Pool Technician
Pool Troopers
06.2024 - 08.2024
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Ensured client retention with consistent delivery of high-quality pool maintenance services.
Sales Associate
Abercrombie & Fitch
05.2023 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Game Day Operations Staff Member
Southeastern University
08.2022 - 07.2023
- Streamlined operational processes for smoother game day experiences and increased attendee satisfaction.
- Contributed to safe and enjoyable environments by diligently monitoring spectator areas during games.
- Facilitated efficient ticket-taking procedures, streamlining entry into venues for an improved guest experience.
- Worked closely with concession vendors to guarantee timely food service delivery to guests during breaks in play or halftime shows.
- Provided exceptional customer service to all attendees, addressing concerns and inquiries promptly and professionally.
- Participated in post-game evaluations to identify areas for improvement in future events or seasons.
- Assisted in pre-game preparations such as field maintenance and equipment setup to ensure smooth gameplay conditions.
Education
Bachelor of Science - Criminal Justice
Louisiana State University Shreveport
Shreveport, LA12.2024
Skills
- Decision-Making
- Task Prioritization
- Interpersonal Skills
- Time management abilities
- Adaptability
- Effective Communication
- Active Listening
- Organizational Skills
- Following safety practices
- Problem-Solving
- Teamwork and Collaboration
- Sales Forecasting
- Sales negotiation
- Sales Targeting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Professional Baseball Player
United Shore Professional Baseball League
08.2024 - Current
Pool Technician
Pool Troopers
06.2024 - 08.2024
Sales Associate
Abercrombie & Fitch
05.2023 - 07.2023
Game Day Operations Staff Member
Southeastern University
08.2022 - 07.2023
Bachelor of Science - Criminal Justice
Louisiana State University Shreveport
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