Dedicated professional worker with 4+ years of experience in technology and service-oriented environments, now seeking to apply strong problem-solving, communication, and technical support skills in customer-focused or university campus roles.
Overview
5
5
years of professional experience
Work History
SOFTWARE DEVELOPER
PRIORITY DISPATCH CORP
07.2022 - 07.2025
Maintained and updated websites using HTML and applied styled formats using Figma.
Provided software support for agencies involved in 911 accreditation, ensuring reliability and accessibility.
Employed Agile methodologies using Azure Boards, tracking progress each sprint with Fibonacci sequence for effort estimation and Planning Poker for story point estimation.
Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills meetings.
SOFTWARE DEVELOPER
FROZEN DESSERT SUPPLIES
09.2021 - 05.2022
Integrated Shopify websites to ensure smooth data retrieval and a user-friendly experience.
Updated themes and versions in the Shopify Admin Panel for seasonal campaigns like holidays, ensuring compatibility with custom code and flawless functionality across all platform features.
Provided customer support in English and Spanish, troubleshooting technical issues and assisting clients.
WEB PROGRAMMER
UTAH VALLEY UNIVERSITY
03.2021 - 09.2021
Worked to ensure UVU public and intranet website/systems are functioning correctly
Worked with departments across campus to support and develop web pages and systems based on departmental need within campus standards.
STEM COACH
DElAWARE STEAM ACADEMY
07.2020 - 11.2020
Taught concepts of C++, HTML, Javascript, CSS, Wordpress, JAVA, etc. For grades 2-12 and evaluated students' progress through tests, projects and assignments.
Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.