Arturo Araujo
Pecos,TX
Summary
Dynamic General Manager with a proven track record at 2 Javelinas Drafthouse, excelling in operations management and staff development. Expert in inventory control and cost reduction, achieving significant savings while enhancing customer loyalty. Strong leadership and problem-solving skills drive team success and operational efficiency in high-pressure environments. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2027
2027
years of professional experience
Work History
Overnight Team Lead
Walmart
Pecos, TX
03.2025 - 04.2026
- Supervised overnight operations, ensuring efficient workflow and adherence to safety protocols.
- Trained team members on processes and best practices for inventory management and order fulfillment.
- Coordinated with cross-functional teams to resolve issues and improve service delivery during peak hours.
- Monitored performance metrics to identify areas for process improvement and operational efficiency.
- Implemented strategies to enhance team communication and collaboration during overnight shifts.
- Fostered a positive work atmosphere, motivating team members to achieve their highest potential performance levels.
- Conducted regular performance evaluations for overnight staff, offering constructive feedback and setting clear expectations for growth.
- Coordinated special projects as needed, ensuring timely completion without disrupting daily operations or compromising customer experience.
- Optimized workflow efficiency by identifying areas for improvement and providing targeted coaching to team members.
- Streamlined inventory management processes during overnight hours, ensuring accurate stocking of shelves and proper product rotation.
- Maintained a safe and secure work environment for all team members by enforcing company policies and safety regulations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
General Manager
2 Javelinas Drafthouse
Pecos, TX
09.2019 - 01.2025
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Developed and implemented strategies to increase sales and profitability.
Donut Baker/ Deli Cook
Pilot Flying J Travel Center
Pecos, TX
01.2019 - 08.2019
- Maintained accurate records of completed orders for effective communication between bakery staff and retail front-end team members.
- Increased customer satisfaction by maintaining a clean and organized work environment, ensuring food safety standards were met.
- Sustained high levels of efficiency during peak business hours by prioritizing tasks effectively amidst time constraints.
- Assisted in staff training by sharing expert knowledge of donut production processes with new team members, ensuring quality standards were consistently met.
- Delivered exceptional customer service when assisting patrons at the counter or answering inquiries regarding donut ingredients or preparation techniques.
- Implemented creative decorating techniques that resulted in visually appealing products while also adhering to company branding standards.
- Enhanced product quality by carefully measuring ingredients and following precise recipes for various donut flavors.
- Optimized workflow by maintaining baking equipment regularly, reducing downtime due to malfunctions or repairs.
- Collaborated with fellow bakers to develop new seasonal flavors and unique donut offerings, boosting sales during promotional periods.
- Baked, decorated and displayed donuts per guidelines.
- Kept workstation and area around workstation neat and clean.
- Rotated product in coolers and freezers according to FIFO processes.
- Prepared and produced quality products to meet or exceed customer and company expectations.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Maintained composure and work quality while under stress.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Stocked and rotated food items according to expiration dates.
- Lifted and carried heavy materials.
- Maintained high personal grooming standards and uniform presentation.
- Monitored food temperature, discarding items not stored correctly.
- Pushed, pulled and transported large loads and objects.
- Reduced wait times for customers by quickly preparing made-to-order dishes without sacrificing quality or presentation standards.
- Reduced food waste by accurately forecasting ingredients needed for daily menu items and adjusting orders accordingly.
- Fostered a positive work environment through teamwork, open communication, and constructive feedback among staff members.
- Increased sales volume through consistent upselling of specialty items while maintaining a professional demeanor at all times.
- Collaborated with team members to provide exceptional customer service and high-quality products, leading to increased customer satisfaction.
- Assisted in maintaining a well-stocked deli case by replenishing items as needed and rotating products to ensure freshness.
- Improved overall efficiency by multitasking in various roles such as cashier, cook, or stocker when necessary.
- Developed deep understanding of menu items and ingredients.
- Followed recipes and cooking techniques for consistent results.
- Checked freshness and quality of ingredients.
- Monitored food temperatures for proper cooking and safe consumption.
- Worked closely with other kitchen staff to facilitate timely completion of orders.
- Utilized problem-solving skills to address customer complaints.
Kitchen Manager
McDonald's Restaurant
Pecos, TX
- Oversaw kitchen staff to enforce compliance with food safety and hygiene standards.
- Streamlined inventory management processes to minimize waste and enhance supply utilization.
- Facilitated training sessions for new employees on equipment operation and food preparation protocols.
- Streamlined workflow processes to optimize kitchen productivity.
- Oversaw food quality and presentation to uphold McDonald's standards.
- Evaluated operational challenges and recommended process improvements to enhance efficiency.
- Conducted quality checks and temperature tests on food items to ensure compliance with safety standards.
- Guided and trained new team members, cultivating a collaborative and supportive kitchen environment.
- Optimized inventory management and implemented effective food storage techniques to minimize food waste.
Overnight Manager
Pilot Flying J Travel Center
Pecos, TX
- Supervised overnight operations, ensuring compliance with safety protocols and operational standards.
- Managed inventory levels, coordinating stock replenishment to optimize product availability.
- Trained staff on customer service excellence and efficient cash handling procedures.
- Resolved customer inquiries and complaints, enhancing overall guest satisfaction during night shifts.
- Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
- Enhanced team productivity by effectively delegating tasks and setting priorities for the overnight crew.
Dishwasher
Dennys Restaurant
Pecos, TX
- Operated industrial dishwashing equipment to maintain cleanliness and sanitation standards.
- Sorted and organized dishes, utensils, and kitchenware for efficient cleaning processes.
- Assisted in maintaining a clean work environment by regularly emptying trash and recycling bins.
- Collaborated with kitchen staff to ensure timely availability of clean dishes during peak hours.
- Adhered to safety protocols while handling cleaning chemicals and operating machinery.
- Maintained inventory of cleaning supplies to support uninterrupted dishwashing operations.
- Implemented organizational systems for dish storage, improving workflow in the kitchen area.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
Overnight House Keeping
Oak Tree Inn
Pecos, TX
- Maintained cleanliness and organization in guest rooms and common areas.
- Inspected rooms for maintenance issues and communicated needs to management.
- Assisted with laundry duties, ensuring timely delivery of fresh linens.
- Responded promptly to guest requests, enhancing overall satisfaction.
- Followed safety protocols and proper chemical usage for cleaning supplies.
- Collaborated with team members to streamline housekeeping processes.
- Managed inventory of cleaning supplies, reporting shortages to supervisors.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
Shift Manager
McDonald's Restaurant
Pecos, TX
06.2014 - 08.2017
- Supervised team members, ensuring adherence to operational standards and customer service excellence.
- Coordinated shift schedules, balancing staff availability with peak business hours for optimal efficiency.
- Conducted training sessions for new employees, fostering a culture of teamwork and collaboration.
- Monitored inventory levels, placing orders to maintain stock and reduce waste effectively.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty to the brand.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Education
High School Diploma -
Centro De Bachillerato Tecnológico Agropecuario No. 47
Leon Guzman, Dgo, MX05.2011
Skills
Training and onboarding
Customer service
Food safety
Inventory management
Staff supervision
Food preparation
Staff training and development
Kitchen management
Inventory control
Waste reduction
Attention to detail
Problem-solving
Safe food handling
Kitchen equipment operation and maintenance
Ordering supplies
Cleaning and sanitation
Staff management
Vendor relations
Operations management
Team collaboration and leadership
Sanitation standards
Health code compliance
Food production management
Recipes and menu planning
Product rotation
Food and beverage management
Order accuracy
Supply ordering
Kitchen equipment maintenance
Inventory coordination
Food safety compliance
Goal setting
Menu development
Order delivery practices
Employee scheduling
Food plating and presentation
High volume dining
Productivity improvement
Kitchen staff coordination
Staff coaching
ServSafe certification
Cost control
Health inspections
Shift scheduling
Flexible schedule
New employee recruitment
Policy and procedure enforcement
Expediting orders
Sanitation
Portion control
Motivational style
Conflict resolution
Purchasing
Scheduling
Recipe creation
Quality assurance
Cost controls
Verbal and written communication
Vendor relationship management
Performance monitoring
Performance improvement
Workflow planning
Sales projections
Recruitment and hiring
Strategic planning
Process improvement
BOH operations
Budget management
Scheduling coordination
Equipment condition evaluations
Recruitment
Annual business planning support
Equipment maintenance
Resource allocation
Language fluency
Team building
Leadership development
Food cost analysis
Supply chain management
Menu costing
Labor cost management
Employee monitoring
Shift coverage
Customer feedback handling
Food preparation management
Reliable and responsible
Team leadership
Collaboration and teamwork
Critical thinking
Training and onboarding
Timeline
Overnight Team Lead
Walmart
03.2025 - 04.2026
General Manager
2 Javelinas Drafthouse
09.2019 - 01.2025
Donut Baker/ Deli Cook
Pilot Flying J Travel Center
01.2019 - 08.2019
Shift Manager
McDonald's Restaurant
06.2014 - 08.2017
Kitchen Manager
McDonald's Restaurant
Overnight Manager
Pilot Flying J Travel Center
Dishwasher
Dennys Restaurant
Overnight House Keeping
Oak Tree Inn
High School Diploma -
Centro De Bachillerato Tecnológico Agropecuario No. 47