Jose A. Recio Jr
Summary
Seeking a position as a Space Planning Analyst I. Experienced with specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success.
Overview
23
23
years of professional experience
Work History
Shelf Edge Manager
HEB
Austin, TX
10.2020 - Current
- Collaborates with all departments and all levels of Partners, management, and Store Leadership
- Serves as the subject matter expert on total-Store Shelf Edge processes
- Leads / assists department Partners with their duties; coaches, trains, and evaluates as needed
- Monitors / manages department budget and payroll as well as maintains inventory and organization of Shelf Edge supplies and tools, including toner, tags, coupon paper, etc.
- Maintains all updates to plan-o-grams, including individual Store-requested items based on designated approval process
Shelf Edge Specialists
HEB
Austin, Texas
02.2010 - 10.2020
- Assisted in the development and implementation of process improvement strategies to enhance operational efficiency.
- Supported project teams by coordinating schedules and resources for successful delivery of initiatives.
- Assisted the Shelf Edge Manager in efficient department operations, including inventory management, space management, and price image on the shelf edge.
- Assisted management with store Inventory Management (SIM) and plan-o-gram (POG) SOPs in addition to help conduct perpetual audits
Central checkout manager
HEB
Austin, Texas
11.2008 - 02.2010
- Supervised daily operations of central checkout area, ensuring efficient customer flow and service quality.
- Trained and mentored team members on checkout procedures and customer engagement techniques.
- Implemented inventory management practices to maintain optimal stock levels at checkout stations.
- Developed scheduling systems to optimize staff coverage during peak hours, improving service speed.
- Coordinated with other departments to resolve customer issues quickly, fostering a collaborative work environment.
- Conducted regular audits of checkout operations, identifying areas for improvement and implementing solutions effectively.
- Established effective communication channels between central checkout department and upper management for streamlined decision-making processes.
Bookkeeper
H.E.B
Austin, Texas
08.2006 - 11.2008
- Processed accounts payable and receivable transactions efficiently.
- Maintained accurate financial records using accounting software systems.
- Reconciled bank statements to ensure alignment with financial reports.
- Assisted in payroll preparation, ensuring compliance with regulations.
- Collaborated with team members to streamline bookkeeping processes.
- Trained new staff on accounting procedures and software usage.
Cashier
H.E.B
Austin, Texas
05.2002 - 08.2006
- Processed cash and credit transactions efficiently, ensuring accuracy in all exchanges.
- Assisted customers with inquiries, providing knowledgeable support to enhance satisfaction.
- Maintained cleanliness and organization of checkout area to improve customer experience.
- Collaborated with team members to optimize workflow during peak hours.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
Education
High School Diploma -
Akins High School
05.2004
A.A. - general studies
Austin Community College
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Quality assurance
- Advanced communication
- Proficient in plan-o-gram's
Hobbies and Interests
Running, football, basketball, reading, cooking
Qualifications
- Experience with management, and sales
- 7 years experience with customer service
- Excel in ability to generate enthusiasm in others
- Dedicated to producing results exceeding expectations
Leadership
- School of retail management (S.O.R.M)
- An eight week training program on retail management
Service of Achievement Award
Years of Service Award (2022)
Received Certificate of Achievement — In Recognition of Great People Award (2024)
Excellence in Management Award (2025)
Timeline
Shelf Edge Manager
HEB
10.2020 - Current
Shelf Edge Specialists
HEB
02.2010 - 10.2020
Central checkout manager
HEB
11.2008 - 02.2010
Bookkeeper
H.E.B
08.2006 - 11.2008
Cashier
H.E.B
05.2002 - 08.2006
High School Diploma -
Akins High School
A.A. - general studies
Austin Community College