Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Qualifications
Leadership
Service of Achievement Award
Timeline
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Jose A. Recio Jr

Summary

Seeking a position as a Space Planning Analyst I. Experienced with specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success.

Overview

23
23
years of professional experience

Work History

Shelf Edge Manager

HEB
10.2020 - Current
  • Collaborates with all departments and all levels of Partners, management, and Store Leadership
  • Serves as the subject matter expert on total-Store Shelf Edge processes
  • Leads / assists department Partners with their duties; coaches, trains, and evaluates as needed
  • Monitors / manages department budget and payroll as well as maintains inventory and organization of Shelf Edge supplies and tools, including toner, tags, coupon paper, etc.
  • Maintains all updates to plan-o-grams, including individual Store-requested items based on designated approval process

Shelf Edge Specialists

HEB
02.2010 - 10.2020
  • Assisted in the development and implementation of process improvement strategies to enhance operational efficiency.
  • Supported project teams by coordinating schedules and resources for successful delivery of initiatives.
  • Assisted the Shelf Edge Manager in efficient department operations, including inventory management, space management, and price image on the shelf edge.
  • Assisted management with store Inventory Management (SIM) and plan-o-gram (POG) SOPs in addition to help conduct perpetual audits

Central checkout manager

HEB
11.2008 - 02.2010
  • Supervised daily operations of central checkout area, ensuring efficient customer flow and service quality.
  • Trained and mentored team members on checkout procedures and customer engagement techniques.
  • Implemented inventory management practices to maintain optimal stock levels at checkout stations.
  • Developed scheduling systems to optimize staff coverage during peak hours, improving service speed.
  • Coordinated with other departments to resolve customer issues quickly, fostering a collaborative work environment.
  • Conducted regular audits of checkout operations, identifying areas for improvement and implementing solutions effectively.
  • Established effective communication channels between central checkout department and upper management for streamlined decision-making processes.

Bookkeeper

H.E.B
08.2006 - 11.2008
  • Processed accounts payable and receivable transactions efficiently.
  • Maintained accurate financial records using accounting software systems.
  • Reconciled bank statements to ensure alignment with financial reports.
  • Assisted in payroll preparation, ensuring compliance with regulations.
  • Collaborated with team members to streamline bookkeeping processes.
  • Trained new staff on accounting procedures and software usage.

Cashier

H.E.B
05.2002 - 08.2006


  • Processed cash and credit transactions efficiently, ensuring accuracy in all exchanges.
  • Assisted customers with inquiries, providing knowledgeable support to enhance satisfaction.
  • Maintained cleanliness and organization of checkout area to improve customer experience.
  • Collaborated with team members to optimize workflow during peak hours.
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.

Education

High School Diploma -

Akins High School
05.2004

A.A. - general studies

Austin Community College

Skills

  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Documentation management
  • Quality assurance
  • Advanced communication
  • Proficient in plan-o-gram's

Hobbies and Interests

Running, football, basketball, reading, cooking

Qualifications

  • Experience with management, and sales
  • 7 years experience with customer service
  • Excel in ability to generate enthusiasm in others
  • Dedicated to producing results exceeding expectations

Leadership

  • School of retail management (S.O.R.M)
  • An eight week training program on retail management

Service of Achievement Award

Years of Service Award (2022)

Received Certificate of Achievement — In Recognition of Great People Award (2024)

Excellence in Management Award (2025)

Timeline

Shelf Edge Manager

HEB
10.2020 - Current

Shelf Edge Specialists

HEB
02.2010 - 10.2020

Central checkout manager

HEB
11.2008 - 02.2010

Bookkeeper

H.E.B
08.2006 - 11.2008

Cashier

H.E.B
05.2002 - 08.2006

High School Diploma -

Akins High School

A.A. - general studies

Austin Community College

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Jose A. Recio Jr