Jose Armendariz
El Paso,TX
Summary
Communicative Police Officer successfully developed positive relationships with colleagues and citizens. Approached each situation with alertness, compassion and concern. Continually followed procedures to maintain safety, documentation and meet legal requirements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Police Officer
Las Cruces Police Department
07.2023 - 02.2024
- Would average 8 calls per day varying from domestic violence to suicidal subjects, to burglaries.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Checked vehicle equipment for proper functioning prior to use.
- Thoroughly analyzed criminal information and processed crime scenes.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Conducted searches of individuals, vehicles and premises.
- Monitored criminal activity in community to identify suspicious activity.
- Recorded facts to prepare reports documenting incidents and activities.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
Food Delivery Driver
DoorDash
05.2020 - 07.2022
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Navigated efficiently through various routes for timely food deliveries.
- Maintained vehicle cleanliness and functionality, ensuring a positive customer experience.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Increased repeat business by providing friendly and professional service to customers.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Recorded detailed notes on special delivery instructions or requests from customers, ensuring personalized service.
- Monitored inventory levels at pickup locations for quality assurance purposes before delivering orders to customers.
- Provided valuable feedback on route optimization strategies, streamlining delivery processes for improved efficiency.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Immediately addressed problems with customers to promote speedy resolution.
Server
Carlos And Mickey's Mexican Restaurant
05.2021 - 08.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
No Degree - Mechanical Engineering
The University of Texas At El Paso
El Paso, TX05.2024
Skills
- Criminal Investigations
- Traffic Laws
- Civil and Criminal Law Expertise
- First Aid
- Critical Thinking
- Tactical driving
- Firearms proficiency
- Physical Fitness
- Self-Defense Techniques
- De-Escalation Techniques
- Search and Seizure Procedures
- Integrity and Honesty
Certification
- Certified Licensed Breath Alcohol Test Operator, State of New Mexico Department of Health - 12/01/2023 to 12/31/2025
- Certified Basic Life Support Provider, Del Sol Medical Center - 06/07/2023 to 06/2025
- Taser 7 Certification, Las Cruces Police Department - Received in September 2023
- OC (Mace) certification, Las Cruces Police Department - Received in September 2023
- CS Gas (Tear Gas) certification, Las Cruces Police Department - Received in September 2023
Additional Information
- Las Cruces Police Academy Diploma obtained 12/15/2023
- City of Las Cruces Police Department Commission obtained 12/15/2023
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Police Officer
Las Cruces Police Department
07.2023 - 02.2024
Server
Carlos And Mickey's Mexican Restaurant
05.2021 - 08.2021
Food Delivery Driver
DoorDash
05.2020 - 07.2022
No Degree - Mechanical Engineering
The University of Texas At El Paso
- Certified Licensed Breath Alcohol Test Operator, State of New Mexico Department of Health - 12/01/2023 to 12/31/2025
- Certified Basic Life Support Provider, Del Sol Medical Center - 06/07/2023 to 06/2025
- Taser 7 Certification, Las Cruces Police Department - Received in September 2023
- OC (Mace) certification, Las Cruces Police Department - Received in September 2023
- CS Gas (Tear Gas) certification, Las Cruces Police Department - Received in September 2023
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