Jose Armenta
Phoenix,AZ
Summary
Encouraging manager with seven years of experience in management , analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Enthusiastic individual looking for new opportunities to learn and develop to take to the next level any job given but is aspiring the opportunity to be a Process Assistant.
Overview
8
8
years of professional experience
Work History
Process Guide/Warehouse Associate
AMAZON- GYR3
10.2023 - Current
- GTDR qualified
- Assist in IBD management and process execution by PA and AM direction including labor tracking via mobile scanner
- Identifying FPP of product to ensure the most efficient building flow
- Assisted in leading BHD IBD to #1 record holding position for PID DPMO and PID Cartons, 3/3 months as Process Guide
- Partnered with cross functional teams including safety and TOM team to perform and ensure safety of IBD trailers and associates
- Utilized multiple platforms such as FPP, carton and PID DPMO Igraphs, In Control Wave, PPR, Dockmaster etc. for quarterly tracking and reports
- Monitor Carton density, Onebound Flow and Receive Clerk Board to ensure efficient and adequate transition of trailers.
- Assisted in proper rotation of AAs, controlled falls, DSI troubleshooting and safety implementation throughout processes
- Ensured area organization and readiness for maximum safety of all personnel as well as for aesthetics due to visitor tours etc.
Warehouse Associate (Process Guide)
Amazon
10.2023 - Current
- GTRD qualified
- Assist in IBD management and process execution by PA and Am direction including labor via mobile scanner.
- Identifying FPP of product to ensure the most efficient flow.
- Assisted in Leading in BHD IBD to #1 record holding position for PID DPMO and PID Cartons, 3/3 months Process Guide.
- Partnered with cross functional teams including safety and TOM team perform and ensure safety of IBD trailers and associates.
- Utilized multiple platforms such as FPP, carton and PID DMPO igraphs, In control wave,PPR Dock-master etc. for quarterly tracking and reports.
- Monitor carton density, One-bound and receive clerk board to ensure efficient and adequate transition to trailers.
- Assisted in proper rotation of AAs, controlled falls, DSI troubleshooting and safety implementation throughout the process.
- Ensured area organization and for maximum safety of all personnel as well as aesthetics due to our visitor tours etc.
Assistant Manager
Sonic
06.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Developed strategy to increase sales and drive profits.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
General Manager
Carls Jr
02.2016 - 05.2023
- Developed and implemented strategies to increase sales and profitability.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
Skills
- Bilingual (Spanish)
- Operations Management
- Employee Scheduling
- Recruiting and Interviewing
- Task Delegation
- Product and Service Knowledge
- Employee Performance Evaluation
- Promotional Planning
- Money Handling
- Financial Management
- Staff Management
- Schedule Oversight
- Orientation and Training
- Cost Reduction
- Customer service
- Microsoft Excel
- Safety Protocols
- Lead assistant/ POC to GYR3 Affinity BEN VP
- Latinos@ member at GYR3
- BHD AA POC for GYR3 Associate Activity Committee (AAC)
Timeline
Process Guide/Warehouse Associate
AMAZON- GYR3
10.2023 - Current
Warehouse Associate (Process Guide)
Amazon
10.2023 - Current
Assistant Manager
Sonic
06.2023 - Current
General Manager
Carls Jr
02.2016 - 05.2023