Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Jose Armenta

The Bronx,NY

Summary

Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Customer-focused Waiter known for high productivity and efficient task completion. Possess specialized skills in order management, customer service, and conflict resolution. Excel at communication, teamwork, and adaptability, ensuring positive dining experiences and seamless service. Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests. Enthusiastic professional experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals. Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff. Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Self-motivated and dependable professional offering many years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders, and general inquiries. Career history achieving high performance with minimal supervision. Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business. Dynamic Waiter experienced in FOH and BOH functions. Engaging communicator with exceptional customer service and food-handling skills. Skilled in memorizing menu items and taking accurate drink and food orders.

Overview

8
8
years of professional experience

Work History

Busboy,Food Runner, Waiter and Bartender.

Chimichurri Restaurant, Cacio E Pepe Restaurant
New York, NY
05.2017 - 04.2025
  • Participated in team meetings to discuss service improvements and guest feedback.
  • Informed servers of any special dietary needs or allergies communicated by customers.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Seamlessly adapted to changes in menu or kitchen procedures to maintain service efficiency.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Maintained knowledge of menu items and daily specials to answer customer inquiries.
  • Asked customers about meals to assess satisfaction and collect vital feedback.
  • Monitored food quality before serving, ensuring all dishes met establishment standards.
  • Facilitated communication between the kitchen and the dining staff to enhance guest experience.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Efficiently delivered food orders from kitchen to tables, ensuring timely service.
  • Collaborated with management team on ways to improve service levels within the restaurant.
  • Maintained cleanliness and organization of serving stations and dining areas.
  • Checked all dishes before delivering them to ensure quality standards were met.

Skills

  • Communication skills
  • Order management
  • Menu knowledge
  • Team collaboration
  • Sales techniques
  • Flexible and adaptable
  • Dependable and responsible
  • FLUENT IN [LANGUAGE]

Languages

English
Professional
Spanish
Professional

Timeline

Busboy,Food Runner, Waiter and Bartender.

Chimichurri Restaurant, Cacio E Pepe Restaurant
05.2017 - 04.2025
Jose Armenta