Jose Arroyo
Chickasha ,USA
Summary
I started my sales career at cellular sales verizon which is an authorized dealer, there I worked as a commission only salesman. I spent two years developing sales and communication skills with the company before moving into the corporate side of verizon where I continued my journey as a sales specialist. After six months of being one of the top specialists in the oklahoma city district I became an assistant manager for the lawton location, being one of the first specialist to get promoted into a leadership role within my first year with the company.
Overview
2
2
years of professional experience
Work History
Sales Specialist
Verizon Wireless
04.2023 - 12.2023
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
Store Manager
Verizon Wireless Corporation
12.2023 - Current
- Leading your team by resolving customer issues and assisting with customer transactions.
- Inspiring, training, and coaching your team to deliver an exceptional customer experience.
- Identifying selling skill gaps, then creating and implementing development plans to help meet and exceed individual sales metrics and assigned quotas.
- Leading store operations (i.e., analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance requirements, and opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality).
- Monitoring inventory by restocking shelves with product, maintaining device security and managing store cleanliness.
- Managing store merchandising and planogram compliance in accordance with company expectations.
- Completing store opening and closing activities.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Bachelor's degree - Marketing
University of Central Oklahoma
Edmond, OK09.2024
Skills
- B2B sales
- Negotiation
- Communication skills
- Customer service
- Sales
- Inside sales
- Leadership
Raisedin
Long Island, New York
Personal Information
- Age: 25
- Place of Birth: Dominican Republic
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Verizon Wireless Corporation
12.2023 - Current
Sales Specialist
Verizon Wireless
04.2023 - 12.2023
Bachelor's degree - Marketing
University of Central Oklahoma