Summary
Overview
Work History
Education
Skills
Personal Achievements
Timeline
Generic

Jose Arroyo

Summary

Driven and ambitious professional with a strong desire to excel in a thriving organization that fosters personal and professional growth. Contribute exceptional leadership skills to a dynamic team, while seizing the chance to advance and make a significant impact. Seeking an opportunity to leverage potential and drive success within a company that values innovation and encourages continuous development.

Overview

14
14
years of professional experience

Work History

Outbound Supervisor

Western Powersports
09.2024 - 02.2025
  • Implemented safety protocols in the warehouse, reducing workplace accidents through consistent enforcement of procedures and regular safety trainings.
  • Conducted regular inventory audits, identifying discrepancies early and taking corrective action when needed to maintain accurate stock counts at all times.
  • Managed employee schedules, ensuring adequate staffing levels to meet demand while minimizing labor costs.
  • Improved overall productivity by implementing effective training programs for new hires and existing employees.
  • Ensured compliance with industry regulations regarding shipment labels, manifests, customs declarations for international shipments.
  • Increased on-time shipments by rigorously tracking daily progress against goals and addressing any issues promptly.
  • Streamlined outbound processes by implementing efficient scheduling and resource allocation strategies.
  • Implemented cost-reduction initiatives in the warehouse, such as consolidating shipments and optimizing loading procedures, resulting in reduced operational expenses.
  • Motivated employees by setting clear expectations, providing regular feedback, and recognizing outstanding achievements through reward programs or promotions as appropriate.
  • Enhanced communication between team members, fostering a collaborative work environment that encouraged information sharing and problem solving.

Fabrics Department Supervisor

Ship8
04.2023 - 09.2024
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Prepares orders for the warehouse team to pull for shipment.
  • Manages what orders will ship on certain days throughout the week.
  • Once the warehouse team pulls the orders, the Fabrics Supervisor verifies that the orders are
    correct and assigns to Fabrics Clerk for processing.
  • Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
  • Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
  • Assists the team with various research projects and/or special projects as assigned
  • Wrote out weekly schedules to maintain coverage levels for expected demands.

Fabrics Department Lead

OA Logistics
11.2021 - 04.2023
  • Print off pick list for daily/weekly orders.
  • Select and assign bins for products on order.
  • Assign lifts for employees in the department and sign off on safety inspection/daily checklist.
  • Determine what carriers are picking up orders and determine the scheduling for them to pick up.
  • Verify pulled orders and audit the orders to ensure accuracy.
  • Prepare the orders to ship (strap, wrap, label, etc.)
  • Process orders for shipment and edit inventory systematically to reflect what and how much has shipped.
  • Print off and assign cycle counts for daily inventory checks.
  • Fill out the daily department safety checklist and make sure team members are following all safety procedures.
  • Purchase receiving new containers of product and enter them into inventory using a company program (Macola).
  • Cover down for the department supervisor and perform tasks to ensure the department runs smoothly and efficiently.
  • Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
  • Oversaw efficient inventory stocking and supply rotation.
  • Improved department efficiency by streamlining processes and implementing time-saving strategies.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
  • Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.

Equipment Operator (fabrics department)

OA Logistics
02.2020 - 11.2021
  • Perform safety inspection and fill out checklists for equipment's daily use.
  • Sign out orders and fill orders of fabric for specified customers.
  • Strap and wrap pallets due to ship.
  • Label pallets with specified PRO labels per the carrier scheduled to pick up that order and load the carrier when they arrive.
  • Do cycle counts in order to ensure correct inventory numbers regarding fabrics roll numbers, lot numbers and item numbers.
  • Responsible for unloading containers of fabric and verifying the shipment received was correct as shown on the container sheet.
  • Put away inventory in assigned bins after unloading and verifying it.
  • Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.

General Warehouse Associate

Kann Enterprises / Hankook Tires
04.2019 - 04.2020
  • Selected / filled orders of tires for multiple customers.
  • Staged orders at the corresponding door for shipment.
  • Received and confirmed incoming shipments of tires.
  • Unloaded and stacked tires on proper racking for inventory storage.
  • Put away confirmed inventory and confirmed / logged locations of SKU's.
  • Loaded outbound trucks for shipment.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.

Picker (selector) / Trainer

Capstone Logistics
10.2018 - 04.2019
  • Selected / filled orders for The Home Depot warehouse.
  • Stacked, wrapped and staged pallets for shipping.
  • Train new hires on the picking process and everything involved.
  • Conduct equipment certifications for Powered Industrial Equipment (electric pallet jack, reach truck, stand up/sit down forklift, order picker)
  • Conduct walkthrough tours of the warehouse with potential new hires.
  • Review applications and interview possible candidates.
  • Perform safety observations for current employees.
  • Review / audit and adjust staged pallets once the order is completed.
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Safely and securely loaded items to prevent damage during transport.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

Customer Service Representative / Samples Coordinator

Dynacraft
12.2017 - 09.2018
  • Answered customer phone calls and responded to customer inquiries in regards to their Dynacraft products.
  • Placed orders for parts replacement and/or damaged products.
  • Verified warranty information and kept records of such information using Excel and Oracle Database.
  • Kept track of shipping and receiving of newly developed products.
  • Helped facilitate meetings with current and potential vendors by setting up presentations of current and future products.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Created and maintained detailed database to develop promotional sales.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.

Quality Control Technician

Pacific Cycle
11.2016 - 10.2017
  • Received training on SAP system in order to maintain inventory for both damaged and undamaged products.
  • Developed spreadsheets for the Quality Department in order to ensure proper order for damaged products.
  • Performed bicycle maintenance on employee purchases as well as assembled new products.
  • Conducted inspections of incoming products and existing inventory in order to determine grade of product (A grade- sellable, B grade- damaged/unsellable).
  • Maintained quality documentation and records for conformance with relevant standards.
  • Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
  • Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
  • Proposed corrective actions to address recurring quality issues.
  • Conducted regular internal audits to assess compliance with company policies and regulatory requirements, driving continuous improvement efforts.

Warehouse Associate

Geodis
06.2015 - 11.2016
  • Obtained certification in operations of stand-up reach and electric pallet jack.
  • Familiar with the selecting process using the synapse system.
  • Understanding of basic shipping, receiving and storage of products.
  • CPR certified through Geodis.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.

Combat Engineer

U.S. Army
01.2011 - 04.2015
  • Acquired military knowledge in order to perform a specific job as an Engineer.
  • Understanding of structural engineering pertaining to steel bridges, timber structures, tunneling, and retaining walls.
  • Extensive knowledge of explosive demolition materials and techniques in order to plan, conduct, and deploy live demolition.
  • Performed routine equipment and machinery audits ensuring all important equipment was present and in proper working order.
  • Attended Route Reconnaissance Clearance Course (R2C2) to learn how to operate heavy equipment.
  • Deployed to Afghanistan from 2012-2013 and conducted route clearance and reconnaissance missions, to provide a safe traveling path for local and friendly forces.
  • Provided leadership and guidance as a team leader to 4 younger soldiers.
  • Trained a team of soldiers on how to perform the duties of an Engineer such as demolition breaching, dismounted patrols (foot patrols), physical training and general knowledge of their individual positions.

Education

BBA - Business

South University
Savannah, GA
01-2024

Diploma -

Bartow Senior High School
Bartow, FL
05-2007

Skills

  • Strong Detail Orientation
  • Quick Adaptability
  • Effective Leadership Skills
  • Effective Conflict Resolution
  • Ability to react and perform strongly under pressure
  • Strong Communication Skills
  • Effective Team Collaboration
  • Trustworthy Colleague
  • Certified to operate pallet jack
  • Experienced operations of sit-down forklift
  • Warehouse Order Fulfillment
  • Essential Medical Understanding
  • Operational knowledge of Kronos
  • Operational knowledge of synapse systems
  • Operational knowledge of ADP
  • Operational knowledge of SAP
  • Logistics Coordination
  • Warehouse Management
  • Effective Workload Management
  • Continuous improvement mindset
  • Cost reduction strategies
  • Task scheduling
  • Decision-making capacity
  • Employee engagement
  • Collaborative Teamwork
  • Skilled at Multi-tasking

Personal Achievements

  • Member of The National Society of Collegiate Scholars, 03/01/16
  • U.S. Army Commendation Medal, 06/01/13
  • Employee of the Month, Dynacraft, 03/01/18
  • U.S. Army Achievement Medal, 01/01/14

Timeline

Outbound Supervisor

Western Powersports
09.2024 - 02.2025

Fabrics Department Supervisor

Ship8
04.2023 - 09.2024

Fabrics Department Lead

OA Logistics
11.2021 - 04.2023

Equipment Operator (fabrics department)

OA Logistics
02.2020 - 11.2021

General Warehouse Associate

Kann Enterprises / Hankook Tires
04.2019 - 04.2020

Picker (selector) / Trainer

Capstone Logistics
10.2018 - 04.2019

Customer Service Representative / Samples Coordinator

Dynacraft
12.2017 - 09.2018

Quality Control Technician

Pacific Cycle
11.2016 - 10.2017

Warehouse Associate

Geodis
06.2015 - 11.2016

Combat Engineer

U.S. Army
01.2011 - 04.2015

BBA - Business

South University

Diploma -

Bartow Senior High School

Similar Profiles

CREATE PROFILE
Jose Arroyo