Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Jose Arroyo

Santa Maria,CA

Summary

Dynamic and dedicated professional with a proven track record at Santa Barbara Unified School District, excelling in team management and effective communication. Recognized for implementing efficiency improvements and fostering a positive workplace culture. Adept at problem-solving and leading diverse teams to achieve exceptional results while maintaining high standards of service.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Caregiver Attendant

In Home Supportive Services
Avenal
03.2023 - 02.2025
  • Created safe and positive living situations for elderly men with disabilities.
  • Helped men with disabilities with their daily activities, appointments, and disabilities.
  • Ensured proper medication management for individuals under care.
  • Cultivated connections with team members to devise strategies for achieving individual and collective goals.
  • Assisted clients with proper exercises and rehabilitation.
  • Provided compassionate care while ensuring client safety and comfort.
  • Followed safe lifting and transferring techniques to transport residents.
  • Provided emotional support to individuals dealing with illness, disability, or other life challenges.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Provided entertainment and companionship through conversation, reading, and board games.
  • Engaged clients in conversation to stimulate cognitive abilities and promote socialization.
  • Assisted with meal planning to meet nutritional plans.
  • Promoted independence by encouraging clients to perform self-care tasks whenever possible.
  • Developed positive relationships with clients while respecting their dignity and autonomy.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed household errands and other essential duties.
  • Worked with cross-functional teams to achieve goals.

Laundry Technician

State of California.
Santa Barbara
01.2021 - 03.2023
  • Maintained a log of machine maintenance activities.
  • Hung garments on stretch frames to dry.
  • Used sewing machines, or hand-stitched fabrics and articles needing minor repairs.
  • Received and sorted articles by type, color, and degree of soil.
  • Cleaned and maintained washing machines, dryers, presses, irons, and other laundry equipment.
  • Assisted with additional housekeeping tasks during staffing shortages.
  • Adjust dryer settings and times based on fabric type and load size. Sorted and counted articles removed from dryers to fold, hang, and wrap.
  • Loaded and unloaded washers and dryers, observing correct operating instructions.
  • Responded promptly to customer inquiries about services provided by the facility.
  • Stocked shelves with necessary cleaning supplies.
  • Kept the work area clean at all times.
  • Complied with corporate and department standards and regulations to encourage safe and efficient operations.
  • Transported laundry in carts and sorted dirty items by load type.
  • Moved loads between machines, operated ironing equipment, and folded laundered items.
  • Unloaded and folded clean laundry from dryers and stored in appropriate areas.
  • Applied bleaching powders to spots and sprayed tough stains with stain removers to rid stains and dirt content from articles.
  • Folded clean laundry and placed into stacks in specified areas for distribution.
  • Maintained accurate records of laundry services, supplies, and inventory.
  • Transported washed items in carts to dryers, loading them into dryers and setting drying time and temperature.
  • Followed all safety protocols while operating machinery.

Custodial Services Supervisor

Santa Barbara Unified School District
Santa Barbara
05.2009 - 09.2020
  • Oversaw a team of 68 employees across 15 school campuses.
  • Ensured compliance with safety regulations and implemented corrective measures when necessary.
  • Conducted analysis on custodial performance data and predicted outcomes for senior management.
  • Monitored inventory levels of supplies and ordered additional items when necessary.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Created work schedules for efficient workflow.
  • Recruited and trained new employees to meet job requirements.
  • Evaluated current processes for efficiency improvements within the custodial department.
  • Reviewed employee performance and devised an improvement plan to achieve goals.
  • Performed preventative maintenance checks on equipment used by the custodial team to ensure optimal performance levels.
  • Trained staff on how to use appropriate equipment safely and effectively while following established procedures.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Created training materials and conducted orientation sessions for new custodial staff members.
  • Inventoried incoming supplies and placed items in stock for use by personnel.
  • Delegated work to staff, setting priorities and goals.
  • Developed effective cleaning schedules for each area of the facility, ensuring proper coverage at all times.
  • Responded to emergency calls from customers concerning any issues related to cleanliness or maintenance needs of the facility.
  • Prepared work schedules to promote proper staffing levels.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Organized and led team meetings to evaluate custodial operations results, and discuss new and ongoing priorities.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Implemented new technologies or products into existing processes for improved efficiency or cost savings.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided direction and guidance to custodial staff on daily assignments and special projects.
  • Ordered supplies for the custodial department as needed, staying within budget constraints.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Maintained records of attendance, performance reviews, payroll information and other relevant data related to the custodial staff.
  • Participated in meetings with senior leadership providing updates on progress made within the custodial department.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Supervised ongoing janitorial activities such as floor care, carpet cleaning, window washing and trash removal services.
  • Created and managed budgets for travel, training, and team-building activities.
  • Conducted regular inspections of the premises to ensure cleanliness standards were being met.
  • Coordinated with outside contractors when specialized cleaning services were required.
  • Practiced safe work habits and wore protective safety equipment.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

High School Diploma -

Golden Hills High School
Fresno, CA

Skills

  • Problem-solving
  • Time management
  • Effective communication
  • Team collaboration
  • Good Telephone Etiquette
  • Flexible and adaptable
  • Friendly, positive attitude
  • Leadership
  • Team management
  • Planning
  • Data entry
  • Communication
  • Problem resolution
  • Dependable and responsible
  • Excellent communication
  • Supervision and leadership

Affiliations

  • Sound Engineering
  • Play music
  • Love to work

Accomplishments

  • 2015 Recognized with the "Star For Outstanding Service" Award.
  • 2016 Green Award.
  • 2019 Administrators award for excellent service.

Certification

  • OSHA Certified

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Caregiver Attendant

In Home Supportive Services
03.2023 - 02.2025

Laundry Technician

State of California.
01.2021 - 03.2023

Custodial Services Supervisor

Santa Barbara Unified School District
05.2009 - 09.2020

High School Diploma -

Golden Hills High School

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Jose Arroyo