Jose Augusto Diaz
Bakersfield,CA
Summary
Results-driven professional in retail management with a knack for boosting productivity and streamlining tasks. Possess strong capabilities in team leadership, inventory management, and customer service enhancement. Excel at communication, problem-solving, and adaptability, ensuring effective team coordination and exceptional shopping experiences for customers.
Overview
32
32
years of professional experience
Work History
Bakery Manager
Costco Wholesale Company
Bakersfield, California
05.2019 - Current
- Directing and overseeing all bakery operations
- Implementing safety and security procedures
- Ensuring health code compliance (such as sanitation, temperatures and pull dates)
- Scheduling, developing, counseling, training and directing all department personnel
- Recommending the hire, promotion and /or termination of employees to warehouse management
- Developing and implementing department sales and merchandising plan according to profit and loss statements
- Promoting a high level of productivity and member service by ensuring compliance with department standards and procedures
- Coordinating proper maintenance and repairs for all machinery and equipment
- Approving and submitting physical inventory
- Determining product production requirements
- Participating in production
Food Court Supervisor
Costco Wholesale Company
Bakersfield, California
01.2019 - 05.2019
- Overseeing employees, coordinating activities and upholding standards of the food court
- Promoting high level of productivity and member service
- Checking daily sales, emails and logging in D&D
- Ensuring daily completion of production log, money counts are accurate, produce ordering, weekly numbers, and period end inventory
- Conducting probationary and annual employee performance reviews and consultations
- Awareness of all safety guidelines procedures, sanitation, monitoring rotation of product, and SSOP checklist
Service Deli Manager
Costco Wholesale Company
Norwalk, California
03.2016 - 12.2016
- Directing and overseeing all Service Deli operations
- Implementing safety and security procedures
- Ensuring health code compliance (such as sanitation, temperatures and pull dates)
- Scheduling, developing, counseling, training and directing all department personnel
- Recommending the hire, promotion and /or termination of employees to warehouse management
- Developing and implementing department sales and merchandising plan according to profit and loss statements
- Promoting a high level of productivity and member service by ensuring compliance with department standards and procedures
- Coordinating proper maintenance and repairs for all machinery and equipment
- Approving and submitting physical inventory
- Determining product production requirements
- Participating in production
Service Deli Manager
Costco Wholesale Company
Culver city, California
02.2015 - 03.2016
- Directing and overseeing all Service Deli operations
- Implementing safety and security procedures
- Ensuring health code compliance (such as sanitation, temperatures and pull dates)
- Scheduling, developing, counseling, training and directing all department personnel
- Recommending the hire, promotion and /or termination of employees to warehouse management
- Developing and implementing department sales and merchandising plan according to profit and loss statements
- Promoting a high level of productivity and member service by ensuring compliance with department standards and procedures
- Coordinating proper maintenance and repairs for all machinery and equipment
- Approving and submitting physical inventory
- Determining product production requirements
- Participating in production
Service Deli Manager
Costco Wholesale Company
Cypress, California
07.2005 - 10.2014
- Directing and overseeing all Service Deli operations
- Implementing safety and security procedures
- Ensuring health code compliance (such as sanitation, temperatures and pull dates)
- Scheduling, developing, counseling, training and directing all department personnel
- Recommending the hire, promotion and /or termination of employees to warehouse management
- Developing and implementing department sales and merchandising plan according to profit and loss statements
- Promoting a high level of productivity and member service by ensuring compliance with department standards and procedures
- Coordinating proper maintenance and repairs for all machinery and equipment
- Approving and submitting physical inventory
- Determining product production requirements
- Participating in production
Service Deli Manager
Costco Wholesale Company
Inglewood, California
08.2004 - 07.2005
- Directing and overseeing all Service Deli operations
- Implementing safety and security procedures
- Ensuring health code compliance (such as sanitation, temperatures and pull dates)
- Scheduling, developing, counseling, training and directing all department personnel
- Recommending the hire, promotion and /or termination of employees to warehouse management
- Developing and implementing department sales and merchandising plan according to profit and loss statements
- Promoting a high level of productivity and member service by ensuring compliance with department standards and procedures
- Coordinating proper maintenance and repairs for all machinery and equipment
- Approving and submitting physical inventory
- Determining product production requirements
- Participating in production
Service Deli Supervisor
Costco Wholesale Company
Inglewood, California
09.2003 - 08.2004
- Overseeing employees, coordinating activities and upholding standards of the Service Deli
- Promoting high level of productivity and member service
- Checking daily sales, emails and logging in D&D
- Insuring daily completion of production log, produce ordering, weekly numbers, and period end inventory
- Conducting probationary and annual employee performance reviews and consultations
- Maintenance and preparation of rotisserie chickens, and awareness of all safety guidelines and procedures, reading labels, and sanitation
- Knife handling, neatness, SSOP checklist items, monitoring rotation of product, and preparation of salads, entrees, party platters, and pizza
Deli service Assistant
Costco Wholesale Company
Torrance, California
03.2000 - 09.2003
- Maintenance and preparation of rotisserie chickens in Deli Department
- Maintain awareness of all safety guidelines and procedures, reading of labels, and sanitation
- Training has included preparation, knife handling, neatness, SSOP checklist items, rotation of product and in salads, entrees, party platters, pizza and coffee roasting
- Computer training to check emails, sales (particularly chicken and ribs), and items on hand
Food Service and Certified Trainer
El Torito Restaurants
Torrance, California
06.1999 - 07.2003
- Alcoholic beverages preparation
- Waiting on tables
- Food preparation
- Customer service
- Financial transactions
- Assignments and completion of side work
- Training of all new hires
Food Server
Acapulco Restaurants
Torrance, California
04.1997 - 05.1999
- Alcoholic beverage preparation
- Waiting on tables
- Food preparation
- Customer service
- Financial transactions
- Assigned side work
- Following company standards
Food Server
Spires Restaurant
Torrance, California
02.1993 - 03.1999
- Waiting on tables
- Responsible for guest satisfaction
- Food preparation following company policy
- Financial transactions
- Assigned side work
Bus Boy
Coco's Restaurant
Torrance, California
09.1992 - 02.1993
- Restaurant maintenance
- General cleaning
- Food server assistant
Education
Hardt Certification -
08.2003
Certificate - Food Safety and Handling
Costco University
06.2003
Skills
- Bilingual in Spanish and English
- Certificate in Food Safety and Handling
- Hardt Certification
- Pat Ortegal's Deli trainer
References
References provided upon request
Special skills/ certifications
- Bilingual in Spanish and English
- Certificate in Food Safety and Handling (Costco University 04/03-06/03)
- Hardt Certification
- Pat Ortegal Deli trainer for the LA region
Timeline
Bakery Manager
Costco Wholesale Company
05.2019 - Current
Food Court Supervisor
Costco Wholesale Company
01.2019 - 05.2019
Service Deli Manager
Costco Wholesale Company
03.2016 - 12.2016
Service Deli Manager
Costco Wholesale Company
02.2015 - 03.2016
Service Deli Manager
Costco Wholesale Company
07.2005 - 10.2014
Service Deli Manager
Costco Wholesale Company
08.2004 - 07.2005
Service Deli Supervisor
Costco Wholesale Company
09.2003 - 08.2004
Deli service Assistant
Costco Wholesale Company
03.2000 - 09.2003
Food Service and Certified Trainer
El Torito Restaurants
06.1999 - 07.2003
Food Server
Acapulco Restaurants
04.1997 - 05.1999
Food Server
Spires Restaurant
02.1993 - 03.1999
Bus Boy
Coco's Restaurant
09.1992 - 02.1993
Hardt Certification -
Certificate - Food Safety and Handling
Costco University