Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose Ayala

Goshen,IN

Summary

Seasoned Delivery Driver with a strong record in enhancing customer satisfaction and optimizing delivery operations at Troyer Foods, Inc. Achieved a flawless 100% on-time delivery rate through effective local delivery strategies and exceptional verbal communication skills. Proficient in safe driving practices, cash handling, and mileage tracking, ensuring dependable and efficient service. Aiming to leverage expertise to further improve logistics efficiency in future roles.

Overview

23
23
years of professional experience

Work History

Delivery Driver

Troyer Foods, Inc
Goshen , IN
06.2021 - 10.2024
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Received daily delivery instructions and route assignments from dispatch.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Checked tires for proper inflation before leaving on each route.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.

RV Delivery

Titan Transporation
Bristol, IN
09.2019 - 02.2020
  • Inspected vehicles for mechanical issues and reported them to management as needed.
  • Kept up-to-date knowledge of local roads and areas.
  • Verified that delivered goods match those requested by customers.
  • Maintained contact with dispatch team throughout shift via radio or phone communication.
  • Collected payments from customers upon completion of deliveries.
  • Maintained accurate records of each delivery, including any special instructions given by the customer.

RV Transport

Quick Fleet
Goshen, IN
03.2019 - 02.2020
  • Operated equipment and machinery according to safety guidelines.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Checked tires for proper inflation before leaving on each route.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.

Delivery Driver

GTR, Inc.
Osceola, IN
04.2012 - 12.2018
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Received daily delivery instructions and route assignments from dispatch.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Handled merchandise in accordance with product handling standards.

Package Delivery Driver

Fed Ex Ground
Los Angeles, CA
10.2001 - 01.2007
  • Inspecting vehicles for mechanical items and safety issues, and perform preventative maintenance when necessary.
  • Loading packages into the truck and ensuring they are secure for transport.
  • Communicating with dispatch personnel to receive instructions on daily routes or individual deliveries.
  • Providing customer service by answering questions, handling complaints, and resolving issues related to delivery services.
  • Maintaining records of deliveries using automated systems or logbooks.
  • Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.
  • Keeping accurate records of hours worked, mileage driven, fuel expenses, and any other relevant information related to deliveries.
  • Following all safety protocols while operating a motor vehicle during deliveries.

Education

Washington Prep HS
Los Angeles, CA

Skills

  • Local delivery
  • Verbal and written communication
  • Teamwork and collaboration
  • Safe driving record
  • Package scanning
  • Delivery logging
  • Commercial driving
  • Cash transaction handling
  • Mileage tracking

Languages

Spanish
Professional
English
Professional

Timeline

Delivery Driver

Troyer Foods, Inc
06.2021 - 10.2024

RV Delivery

Titan Transporation
09.2019 - 02.2020

RV Transport

Quick Fleet
03.2019 - 02.2020

Delivery Driver

GTR, Inc.
04.2012 - 12.2018

Package Delivery Driver

Fed Ex Ground
10.2001 - 01.2007

Washington Prep HS

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Jose Ayala