Jose Balderas
San Jacinto,CA
Summary
Experienced Floor Officer in Pechanga Resort & Casino's Department of Public Safety. I have been with Pechanga for nine years and I continuously strive to provide excellent customer service to our guests who visit PRC. Throughout my career in DPS, I believe the experience I obtained while working in the department, has made me a viable candidate for the Bike Patrol Officer position. As a Floor Officer I have often volunteered to be an Acting Corporal for my shift numerous times and with that I have gained experience on how to properly diffuse agitated patrons as well as make decisions based off of company policy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dps Officer
Pechanga Resort Casino
12.2020 - Current
- Ensuring the health and safety of guest and Team Members who enter the building
- Conducting regular patrols of the Casino floor and Hotels
- Performing Casino operation for the business to run efficiently
- Dealing with undesirable guest who is disrupting during business hours
Restaurant Busser
Pechanga Resort Casino
07.2017 - 03.2020
- Assisted with servers, bartenders and managers in providing guest services
- Provided respectful and courteous interactions with guest and other team members to there satisfaction
- Worked well in diverse team settings by partnering with others to complete tasks.
Education
GED -
Mountain View High School
San Jacinto, CA06-2017
San Jacinto High School
San Jacinto, CA06-2015
Skills
- Able to speak and understand Español
- Communicate and deescalate situations at hand
Certification
- Guard card Registration- #G6575903, EXP: 09/30/2027
- Chemical certification- #U1305
- Firearm Safety Certificate(FSC)- #4010804, EXP: 12/02/2027
Timeline
Dps Officer
Pechanga Resort Casino
12.2020 - Current
Restaurant Busser
Pechanga Resort Casino
07.2017 - 03.2020
GED -
Mountain View High School
San Jacinto High School