Jose Barajas
Willows,CA
Summary
Dedicated professional with strong device troubleshooting and maintenance skills. Expertise in network connectivity and customer support, ensuring timely issue resolution and maintaining positive client relationships.
Overview
1
1
Language
10
10
years of professional experience
Work History
Over the Road Truck Driver
Aggressive Transport
Red Bluff, CA
05.2025 - 06.2026
- Operated long-haul trucks across various states, ensuring timely deliveries.
- Conducted pre-trip and post-trip inspections to maintain vehicle safety and compliance.
- Adhered to federal and state regulations for transportation, maintaining accurate logs.
- Communicated effectively with dispatchers to coordinate routes and schedules.
Information Technology Technician
Glenn County Office of Education
Willows, CA
09.2021 - 05.2025
- Served as primary contact and coordinator for three school districts in Glenn County, ensuring timely resolution of IT issues
- Oversaw ticket management process using Service Desk Plus, facilitating efficient support for end-users
- Used ScreenConnect to assist clients remotely.
- Administered devices and accounts across Google, Microsoft, and Apple platforms, ensuring smooth operation and user access
- Experience creating and installing images on Windows machines using Windows Server
- Experience installing and managing Windows Suite for various users
- Used the OSI model and other troubleshooting methods to diagnose and repair various makes and models of devices across a broad spectrum
Over the Road Truck Driver
Aggressive Transport
Red Bluff, CA
09.2016 - 07.2021
- Managed loading and unloading of cargo, optimizing space utilization in trailers.
- Developed knowledge of best practices for fuel efficiency during long hauls.
- Resolved on-road issues promptly, minimizing delays and maintaining service quality.
- Maintained professional relationships with clients to ensure satisfaction and repeat business.
Education
Associate of Science - Social And Behavior Science
Butte College
Oroville, CA05-2020
Skills
- Device maintenance
- Network troubleshooting
- Proficient in customer support
- Interpersonal communication
- Adaptable to varying schedules
- Work ethic
- Basic coding
Languages
Spanish
Native or Bilingual
Timeline
Over the Road Truck Driver
Aggressive Transport
05.2025 - 06.2026
Information Technology Technician
Glenn County Office of Education
09.2021 - 05.2025
Over the Road Truck Driver
Aggressive Transport
09.2016 - 07.2021
Associate of Science - Social And Behavior Science
Butte College