JOSE BARBOSA
Winterville,NC
Summary
Fine dining expert with over 37 years of experience in service and management of upscale fine dining restaurants. Committed hard worker with extensive wine knowledge, who thrives under pressure and goes above and beyond to create unforgettable guest experiences.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Bar & Restaurant Manager
Los Fogones Peruvian Fusion, Bar And Grill
12.2021 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Monitored bar inventory and purchased orders to maintain adequate stock levels.
- Reconciled cash and credit card transactions to maintain accurate records.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Bar & Restaurant Manager
The Laughing Owl
12.2019 - 11.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
General Manager
Sabor
01.2019 - 12.2019
- A full opening of a Latin Cuisine Restaurant
- Bartender
- Customer service
- Purchasing orders and inventory management.
General Manager
Villa Verde
10.2017 - 12.2018
- In charge of converting a countertop restaurant to a full-service restaurant
- Implement a new standard of service
- Changed the POS system and training.
Bar Supervisor and Captain
Gaucho Burger
02.2016 - 10.2017
- Bar supervisor
- Maintained liquor inventory control
- Provided top customer service
- Took care of orders outside of the bar
- Purchased liquors for the bar.
Back Waiter
BLT Steak
12.2015 - 02.2017
- Bar terminology
- Quick problem solver
- Wine knowledge
- Bilingual
- Consistently provide professional, friendly, and engaging service
- Maintain table settings by removing courses, replacing utensils, and refilling beverages promptly and courteously
- Assist co-workers as needed whenever possible
- Display enthusiasm and knowledge about the restaurant's menu and products.
Waiter
Corleone's
01.2015 - 10.2015
- Resolved guest complaints quickly and efficiently
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages, and ingredients
- Received frequent customer compliments for going above and beyond normal duties.
General Manager
Rosalia International Cuisine
07.2012 - 04.2014
- Carefully interviewed, selected, trained, and supervised staff
- Organized special events in the restaurant, including corporate luncheons
- Oversaw front of house and back of the house
- Skillfully interacted with vendors to obtain the best quality in pricing and product
- Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
Waiter and General Manager
Al Dente Ristorante
07.1997 - 04.2012
- Displayed enthusiasm and knowledge about the restaurant's menu and products
- Precisely described menu items and special offerings and appropriately identified wine pairings
- Carefully interviewed, selected, trained and supervised staff
- Organized special events in the restaurant, including receptions, wine tastings, and corporate luncheons
- Oversaw front of house personnel to maintain adequate service, staffing, and minimize overtime
- Skillfully interacted with vendors to obtain the best quality in pricing and product.
Banquets / Waiter
Caribe Hilton Hotel
12.1994 - 01.1999
- Waiter at El Batey del Pescador
- Set dining tables according to type of event and service standards
- Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
Education
Associate of Arts - Business Management
Sistema Universitario Ana G Mendez - Universidad Metropolitana
Cupey, PRSkills
- Organized and efficient server
- Up-selling capability
- Top-tier, full-service dining background
- Committed team player
- Thrives in fast-paced environment
- Bar terminology
- Quick problem solver
- Wine knowledge
- Bilingual
- POS Management
Phone
787-603-1686
Certification
- Bartender
- Pastry
- Wine Connoisseur
Languages
Spanish
Native or Bilingual
Italian
Limited Working
English
Native or Bilingual
Timeline
Bar & Restaurant Manager
Los Fogones Peruvian Fusion, Bar And Grill
12.2021 - Current
Bar & Restaurant Manager
The Laughing Owl
12.2019 - 11.2021
General Manager
Sabor
01.2019 - 12.2019
General Manager
Villa Verde
10.2017 - 12.2018
Bar Supervisor and Captain
Gaucho Burger
02.2016 - 10.2017
Back Waiter
BLT Steak
12.2015 - 02.2017
Waiter
Corleone's
01.2015 - 10.2015
General Manager
Rosalia International Cuisine
07.2012 - 04.2014
Waiter and General Manager
Al Dente Ristorante
07.1997 - 04.2012
Banquets / Waiter
Caribe Hilton Hotel
12.1994 - 01.1999
Associate of Arts - Business Management
Sistema Universitario Ana G Mendez - Universidad Metropolitana
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