Jose Barcenas
Tyler,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Tire Technician
S&I Tires
Jacksonville, TX
05.2022 - 01.2024
- Improved customer satisfaction by providing timely and accurate tire services.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Increased efficiency with meticulous organization of tools and equipment in the workspace.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Created Excel worksheets and calculators for employer.
Advocate
Optimal Wireless
Jacksonville, TX
05.2021 - 05.2022
- Mentored junior advocates within the firm, sharing knowledge and experiences
- Improved overall client satisfaction rates by promptly addressing concerns or issues with proposed solutions.
- Delivered friendly service and offered expert support in every interaction.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- It was a fast paced and constantly changing environment.
Education
High School Diploma -
New Summerfield ISD
New Summerfield, TX05.2020
Skills
- Tire Balancing
- Tire Mounting
- Diagnostic Abilities
- Punctuality
- Facility Cleaning
- Time Tracking
- Technical Knowledge
- Customer Needs Assessment
- Product Sales
- Verbal/Written Communication
- Teamwork and Collaboration
Timeline
Tire Technician
S&I Tires
05.2022 - 01.2024
Advocate
Optimal Wireless
05.2021 - 05.2022
High School Diploma -
New Summerfield ISD