Due Diligence Analyst
JOSE BARRAZA
Consolidated Analytics
Santa Ana,CA
9
years of professional experience
Analytical Customer Relations Specialist with 8 years of experience in high-volume automotive service environments. Proven ability to meticulously gather, analyze, and verify information while ensuring compliance. Expertise in explaining detailed policies and procedures to clients. Seeking to leverage strong attention to detail and data analysis to accurately assess risk and evaluate applications.
Work History
Due Diligence Analyst
8 Months- Conducted due diligence reviews for complex client profiles and Mortgage Loans.
- Analyzed ownership structures, source-of-funds documentation, and personal information.
- Validated supporting documents and resolved discrepancies to maintain accurate loans for the clients.
Loan Car Representative & Car Wash Program Supervisor
4 Years 9 Months- Analyzed and verified customer information, vehicle specifications, and service history to ensure strict adherence to internal policies and warranty guidelines
- Conducted detailed examinations of client income, assets and insurance information to determine eligibility for a loan car; verifying quality and mitigating risk
- Extracted insights from client data and service reports to diagnose complex issues, propose data-driven solutions, and guide clients toward the smartest financial and repair decisions
- Collaborated with cross-functional teams of technicians and management to resolve complex customer issues and process transactions, ensuring seamless service delivery and strong inter-departmental communication
- Inspect vehicles and conduct video walk arounds for damage, odors, and misc. factors to protect dealership resources
- Maintain up to date industry standards and knowledge
- Provide excellent customer service from check in to service completion
Porter & Full Detail Specialist
1 Year- Transfer vehicles from check in to service completion
- Follow step by step processes to deep clean interior and exterior of vehicles of all sizes
Car Wash Specialist
2 Years- Conduct high quality car washes to service vehicles, loan cars and sold units
Education
CERTIFICATES
- Dupont & Meguiars
- Specialty Detailing
- Ongoing Automotive Education
AP & Honors Student
Skills
Fluent in Spanish:
(Read
Write
Speech)
Highly Detail Oriented
Skilled in Data Analytics
Standout Customer Service
Microsoft Office/Google Office:
(Word
Outlook
Excel
Powerpoint
Teams)
TSD Dealership
MyKaarma
COX Automotive Xtime Scheduler
Paycom
Timeline
Due Diligence Analyst
Consolidated Analytics
12.2025 - 08.2026Read More
Loan Car Representative & Car Wash Program Supervisor
Mercedes-Benz of Laguna Niguel
01.2021 - 10.2025Read More
Porter & Full Detail Specialist
Tustin Mazda
01.2020 - 01.2021Read More
Car Wash Specialist
Newport Auto Nation: Porsche, Audi, Bentley
01.2018 - 01.2020Read More
CENTURY HIGHSCHOOL
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CERTIFICATES
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